Hi folks,
New guy here. I run a small, new non-profit to help spine patients, and I just finished my first documentary on spine patients. I am trying to copy the master DVD and having issues.
I am using XP and Nero Ultra 7 (newest version, downloaded today) and an LG External GSA-E40N Super Multi-DVD writer. I am trying to copy a 6 Gb high res video; but it fails. As well:
- the error message is “burn process failed at 4X”, even though I nearly complete the entire process.
- I am using Memorex DVD + R DL that are new.
I called LG and finally got through to a support person. They said that Memorex DLs are known to have a high failure rate; they recommend Verbatum instead. As well, they said that Fiberlink PowerDVD software with a slower speed may help too. I read somewhere that ImageBurn may be better (or the best) at handling DL writing...but don't want to keep downloading software.
Can you provide some insights into a solution to the problem? Thanks.