LaurieF

HELP! More than 30 minutes ago I initiated an attempt to burn an iso image to a DVD and was asked to format it. I said yes, and the process started normally. However, within 5 minutes, it reached 11% (erasing disk) and has not budged from there since. When I try to close the program, it tells me "Sorry, you cannot cancel this operation." Further, I am unable to open the DVD tray. What should I do? Should I shut down my machine? Please help. Laurie

Although I've tried everything except buying an external drive, no such luck! So I think I'll just give it up for now and keep my fingers crossed that I won't need the bootable recovery disk I've been trying to create for more than a week. But mucho thanks to all for your help and patience. Laurie

Well, I gave it a shot and was told that the 1.61 UJ-850U did not apply to my device. Now what?

and the update is for that drive. Just make sure that you have no disc in the drive and all other programs closed down while you flash it. Yes...I know what I have currently. But my problem is that I cannot find an update specifically for UJ-850s. Yikes!

That's where I looked in the first place, but the only drivers listed are for: Chipset Intel Audio Conexant Bluetooth Broadcom Camera Bison Camera Logitech CardReader TI Lan Realtek Modem Agere TouchPad Synaptics VGA ATI VGA Intel Is the CD-DVD included somewhere in one of those? Laurie Wireless LAN Atheros Wireless LAN Driver 4.2.2.7 1.6 MB 2008/12/02 Wireless LAN Broadcom Wireless LAN Driver 4.10.40 73.3 MB 2008/12/02 Wireless LAN Intel Wireless LAN Driver 10.1.0.11 79.7 MB 2008/12/02

I'm afraid I'm too freaked out by all the warnings I get about what terrible damage I can do to my computer by "flashing the wrong driver upgrade" to feel confident with your use of the word "apparently." Is there anyway you can explain how you came to that conclusion? I'm really at the end of my rope here as it is clear that there is no upgrade for the UJ-850s...my version. Laurie

And that's exactly why I'm hesitating: How do I identify the right firmware?

Presuming you're referring to "W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function." as the locking problem, I'm having trouble finding anything about it in FAQ. What keywords do you suggest that I search? Laurie

Here it is. Please advise. I 18:16:14 ImgBurn Version 2.5.0.0 started! I 18:16:14 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3) I 18:16:14 Total Physical Memory: 1,038,444 KB - Available: 273,840 KB I 18:16:14 Initialising SPTI... I 18:16:14 Searching for SCSI / ATAPI devices... I 18:16:15 Found 1 DVD±RW/RAM and 1 Unknown! I 18:19:19 Operation Started! I 18:19:19 Source File: G:\XPPE\XP-SP3.iso I 18:19:19 Source File Sectors: 359,040 (MODE1/2048) I 18:19:19 Source File Size: 735,313,920 bytes I 18:19:19 Source File Volume Identifier: UBCD4Windows I 18:19:19 Source File Application Identifier: PEBUILDER/MKISOFS I 18:19:19 Source File File System(s): ISO9660 (Bootable) I 18:19:19 Destination Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:19:19 Destination Media Type: CD-R (Disc ID: 97m27s18f, Plasmon Data Systems) (Speeds: 8x, 12x, 16x, 24x) I 18:19:19 Destination Media Sectors: 359,847 I 18:19:19 Write Mode: CD I 18:19:19 Write Type: SAO I 18:19:19 Write Speed: 8x I 18:19:19 Lock Volume: Yes I 18:19:19 Test Mode: No I 18:19:19 OPC: No I 18:19:19 BURN-Proof: Enabled W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function. I 18:19:20 Filling Buffer... (61 MB) I 18:19:24 Writing LeadIn... I 18:19:51 Writing Session 1 of 1... (1 Track, LBA: 0 - 359039) I 18:19:51 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 359039) I 18:29:50 Synchronising Cache... I 18:30:06 Exporting Graph Data... I 18:30:06 Graph Data File: C:\Program Files\ImgBurn\Graphs\MATSHITA_DVD-RAM_UJ-850S_1.50_SATURDAY-JANUARY-23-2010_6-19_PM_97m27s18f_8x.ibg I 18:30:06 Export Successfully Completed! I 18:30:06 Operation Successfully Completed! - Duration: 00:10:47 I 18:30:06 Average Write Rate: 1,198 KB/s (8.0x) - Maximum Write Rate: 1,226 KB/s (8.2x) I 18:30:06 Cycling Tray before Verify... W 18:30:28 Waiting for device to become ready... I 18:30:35 Device Ready! I 18:30:35 Operation Started! I 18:30:35 Source Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:30:35 Source Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 18:30:35 Image File: G:\XPPE\XP-SP3.iso I 18:30:35 Image File Sectors: 359,040 (MODE1/2048) I 18:30:35 Image File Size: 735,313,920 bytes I 18:30:35 Image File Volume Identifier: UBCD4Windows I 18:30:35 Image File Application Identifier: PEBUILDER/MKISOFS I 18:30:35 Image File File System(s): ISO9660 (Bootable) I 18:30:35 Read Speed (Data/Audio): MAX / MAX E 18:30:35 Session 1, Track 1 is smaller on the disc than it is in the image file. E 18:30:35 Disc's Track Sectors: 0 (TOC Sectors: 0) E 18:30:35 Image File's Track Sectors: 359040 (TOC Sectors: 359040) E 18:30:35 Operation Failed! - Duration: 00:00:00 I 18:30:35 Average Verify Rate: N/A - Maximum Verify Rate: N/A

When trying to burn an iso image to disk, in the first part of the process a single error occurred: W 18:19:19 DeviceIoControl(IOCTL_CDROM_EXCLUSIVE_ACCESS, Lock, 1) Not Supported! - Reason: Incorrect function. However, in the verify process, I quickly got this failure message: I 18:30:35 Device Ready! I 18:30:35 Operation Started! I 18:30:35 Source Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 18:30:35 Source Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 18:30:35 Image File: G:\XPPE\XP-SP3.iso I 18:30:35 Image File Sectors: 359,040 (MODE1/2048) I 18:30:35 Image File Size: 735,313,920 bytes I 18:30:35 Image File Volume Identifier: UBCD4Windows I 18:30:35 Image File Application Identifier: PEBUILDER/MKISOFS I 18:30:35 Image File File System(s): ISO9660 (Bootable) I 18:30:35 Read Speed (Data/Audio): MAX / MAX E 18:30:35 Session 1, Track 1 is smaller on the disc than it is in the image file. E 18:30:35 Disc's Track Sectors: 0 (TOC Sectors: 0) E 18:30:35 Image File's Track Sectors: 359040 (TOC Sectors: 359040) E 18:30:35 Operation Failed! - Duration: 00:00:00 I 18:30:35 Average Verify Rate: N/A - Maximum Verify Rate: N/A What did I do wrong and how do I fix it? Laurie

Almost made it...but no cigar! I reduced the speed to 8x and got all the way to 100% before getting a "close tray" error saying it was normal on laptops and to close the tray manually. However, when I did, I got a fail message so what do I do now? Laurie Here's the log: I 11:16:38 Average Write Rate: 1,401 KB/s (9.3x) - Maximum Write Rate: 2,101 KB/s (14.0x) I 11:40:15 Operation Started! I 11:40:15 Building Image Tree... I 11:40:33 Calculating Totals... I 11:40:33 Preparing Image... I 11:40:51 Contents: 7,038 Files, 103 Folders I 11:40:51 Content Type: Data I 11:40:51 File System(s): ISO9660 (Bootable), Joliet I 11:40:51 Volume Label: XPSETUP I 11:40:51 Size: 558,850,076 bytes I 11:40:51 Sectors: 276,610 I 11:40:51 Image Size: 567,672,832 bytes I 11:40:51 Image Sectors: 277,184 I 11:40:57 Operation Successfully Completed! - Duration: 00:00:41 I 11:40:57 Operation Started! I 11:40:57 Source File: -==/\/[bUILD IMAGE]\/\==- I 11:40:57 Source File Sectors: 277,184 (MODE1/2048) I 11:40:57 Source File Size: 567,672,832 bytes I 11:40:57 Source File Volume Identifier: XPSETUP I 11:40:57 Source File Application Identifier: ImgBurn v2.4.4.0 - The Ultimate Image Burner! I 11:40:57 Source File Implementation Identifier: ImgBurn v2.4.4.0 I 11:40:57 Source File File System(s): ISO9660 (Bootable), Joliet I 11:40:57 Destination Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 11:40:57 Destination Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 11:40:57 Destination Media Sectors: 359,847 I 11:40:57 Write Mode: CD I 11:40:57 Write Type: SAO I 11:40:57 Write Speed: 8x I 11:40:57 Lock Volume: Yes I 11:40:57 Test Mode: No I 11:40:57 OPC: No I 11:40:57 BURN-Proof: Enabled I 11:40:58 Filling Buffer... (40 MB) I 11:41:12 Writing LeadIn... I 11:41:38 Writing Session 1 of 1... (1 Track, LBA: 0 - 277183) I 11:41:38 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 277183) W 11:44:06 Waiting for buffers to recover... (LBA: 86368) W 11:44:39 Waiting for hard disk activity to reach threshold level... I 11:44:40 Writing Sectors... W 11:46:08 Waiting for buffers to recover... (LBA: 135872) W 11:47:09 Waiting for hard disk activity to reach threshold level... I 11:47:20 Writing Sectors... W 11:49:24 Waiting for buffers to recover... (LBA: 204416) W 11:50:23 Waiting for hard disk activity to reach threshold level... I 11:50:25 Writing Sectors... I 11:52:41 Synchronising Cache... I 11:52:57 Exporting Graph Data... I 11:52:57 Graph Data File: C:\Documents and Settings\LAFitz\Application Data\ImgBurn\Graph Data Files\MATSHITA_DVD-RAM_UJ-850S_1.50_SATURDAY-JULY-25-2009_11-40_AM_97m27s18f_8x.ibg I 11:52:57 Export Successfully Completed! I 11:52:57 Operation Successfully Completed! - Duration: 00:11:59 I 11:52:57 Average Write Rate: 837 KB/s (5.6x) - Maximum Write Rate: 1,384 KB/s (9.2x) I 11:52:57 Cycling Tray before Verify... W 11:53:17 Waiting for device to become ready... I 11:53:31 Device Ready! I 11:53:32 Operation Started! I 11:53:32 Source Device: [0:1:0] MATSHITA DVD-RAM UJ-850S 1.50 (F:) (ATA) I 11:53:33 Source Media Type: CD-R (Disc ID: 97m27s18f) (Speeds: 8x, 12x, 16x, 24x) I 11:53:33 Image File: -==/\/[bUILD IMAGE]\/\==- I 11:53:33 Image File Sectors: 277,184 (MODE1/2048) I 11:53:33 Image File Size: 567,672,832 bytes I 11:53:33 Image File Volume Identifier: XPSETUP I 11:53:33 Image File Application Identifier: ImgBurn v2.4.4.0 - The Ultimate Image Burner! I 11:53:33 Image File Implementation Identifier: ImgBurn v2.4.4.0 I 11:53:33 Image File File System(s): ISO9660 (Bootable), Joliet I 11:53:33 Read Speed (Data/Audio): MAX / MAX E 11:53:33 Session 1, Track 1 is smaller on the disc than it is in the image file. E 11:53:33 Disc's Track Sectors: 0 (TOC Sectors: 0) E 11:53:33 Image File's Track Sectors: 277184 (TOC Sectors: 277184) E 11:53:33 Operation Failed! - Duration: 00:00:00

Hi, I'm trying to burn a WinXP Startup disk, I get as far as 25% when I'm stopped by an I/O error. I've attached a screenshot of the error and posted my log below. Any suggestions would be appreciated. I'm flummoxed! Laurie I 15:08:20 ImgBurn Version 2.4.4.0 started! I 15:08:20 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3) I 15:08:20 Total Physical Memory: 1,038,444 KB - Available: 346,548 KB I 15:08:20 Initialising SPTI... I 15:08:20 Searching for SCSI / ATAPI devices... I 15:08:21 Found 1 DVD DVD_CD_Write_error.bmp