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Thank you. It was my Sonic DLA software that came with the thinkpad. I looked for a way to update the software, and couldn't find anything in the sonic frontend interface - besides my thinkvantage system update should encompass that if there were an update. Thankfully, it does allow disabling of DLA, which I did, and I tried loading the same disc with imgburn: no problem! Mini112711-01.dmp 11/27/2011 10:18:02 PM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80042000 0x00000000 0x00000000 DLACDBHM.SYS DLACDBHM.SYS+95f Shared Driver Component Sonic Solutions 5.20.02a 32-bit DLAIFS_M.SYS+7df4 DLACDBHM.SYS+95f ntoskrnl.exe+1a6c0 DRVMCDB.SYS+f273 C:\WINDOWS\Minidump\Mini112711-01.dmp 2 15 2600 98,304 Thank for all your support! Excellant software, excellant service. Better than any professional support service I've ever experienced =) . I hope you keep up the great work.

So what can/should I do about the BSOD? Outside of loading that particular disc with Imgburn, I do not recall ever seeing that particular error, and all my drivers are up to date. Or are you saying you want the information for your sake? If so, how do I retrieve the log? Event viewer? It was several days ago.

Well I ended up reinstalling windows =( since I was having a bunch of problems - to be honest - they probably started with the chipset driver that the ma-config utility mmalves suggested to me told me to install. Found out later that the driver doesn't seem to support my chipset (I wouldn't advise recommending that utility/website anymore - better to use the manufacturer's/reseller website or factory-installed update software for updates). One of the first things I did was install imgburn and try Encarta (without the Arc, Arcsoft, and GEAR filter drivers). It worked!! Then I tried an IBM product recovery disc - and I got BSOD. This had happened every time I had loaded that disc with ImgBurn before my windows reinstall, too, but I was hoping for better luck. Anyway, I tried booting into safe mode. The optical drive shows up now finally, so I opened imgburn and copied my IBM disc no problem! All is good now, at least as far as imgburn is concerned (now I have other problems to deal with - sheesh can't catch a break!) Thanks for your support! BTW, the filter drivers still show up in safe mode.

Yes, I press F8 to boot into safe mode. And there's no optical drives. I even tried an external USB optical drive - doesn't show up. Al other USB devices work fine. I had the drives were supposed to be accessible in safe mode - I guess I was right. I'm looking into getting help with this problem; will try to let you know if I find anything. I will also try my Ubuntu Live CD, but I can't remember ever being able to install anything onto the OS that is running only off the CD. You're saying each program will just install into memory? Do you know if WINE comes with the OS or do I have to download/install it too (if you don't know I can look myself... just running some other things atm keeping me from trying this right now). I haven't explored the CD too much - I mainly use it just for the partition editor.

I have not yet determined that it won't work in safe mode, because I can't figure out how to get safe mode to see my optical drive. Do you know how to do this? I have a live cd of Ubuntu 8.04.1, but how would I install wine and imgburn on it? I don't understand. Would I have to create such I live cd with these programs installed from an hdd installation that has them?

Is removing them just temporary/easy to undo? How do I boot into safe mode without all but my hdd becoming invisible to windows (I tried default/"minimal" safeboot from msconfig, and I tried safe mode with networking from boot interrupt)? If I can remember correctly, I also tried safeboot + disabling all system services except microsoft ones, but what that gave me was no different from a normal session in any apparent way (same errors; same filter drivers in the list).

I'm guessing you're talking about removing them from the filter driver load order in imgburn, right? And does removing them only affect imgburn? I don't want to remove them from my computer and make my other media editing programs not work.

=============================================== Filter Driver Load Order - ImgBurn v2.5.6.0 =============================================== Upper Device Filter: redbook Upper Class Filter: ArcCD Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: DLACDBHM Lower Class Filter: Iviaspi Lower Class Filter: DRVMCDB Lower Class Filter: PxHelp20 Lower Class Filter: Afc Lower Device Filter: imapi Filter Name: redbook File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys File Version: 5.1.2600.5512 (xpsp.080413-2108) File Description: Redbook Audio Filter Driver Product Name: Microsoft® Windows® Operating System Product Version: 5.1.2600.5512 Company Name: Microsoft Corporation Copyright: © Microsoft Corporation. All rights reserved. Filter Name: ArcCD File Name: C:\WINDOWS\system32\Drivers\ArcCD.sys File Version: 1, 0, 0, 11 [1.0.0.11] File Description: ArcCD.sys ReadOnly Product Name: ArcSoft UDF Reader Product Version: 1, 0, 0, 11 [1.0.0.11] Company Name: ArcSoft Inc. Copyright: Copyright (C) 2006-2007, ArcSoft, Inc. All rights reserved. Filter Name: GEARAspiWDM File Name: C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys File Version: 2.02.00.01 [2.2.0.1] File Description: CD DVD Filter Product Name: CD DVD Filter Product Version: 2.02.00.01 [2.2.0.1] Company Name: GEAR Software Inc. Copyright: Copyright (C) GEAR Software Inc. 1997-2009 Filter Name: DLACDBHM File Name: C:\WINDOWS\System32\Drivers\DLACDBHM.SYS File Version: 5.20.02a [5.20.2.0] File Description: Shared Driver Component Product Name: Product Version: [1.0.0.1] Company Name: Sonic Solutions Copyright: Copyright © 2004 Sonic Solutions Filter Name: Iviaspi File Name: C:\WINDOWS\system32\drivers\iviaspi.sys File Version: 1, 0, 0, 0 [1.0.0.0] File Description: InterVideo ASPI Shell Product Name: InterVideo ASPI Shell Product Version: 1, 0, 0, 0 [1.0.0.0] Company Name: InterVideo, Inc. Copyright: InterVideo, Inc. 1999-2003. All rights reserved. Filter Name: DRVMCDB File Name: C:\WINDOWS\System32\Drivers\DRVMCDB.SYS File Version: 3.30.06a [3.30.6.0] File Description: Device Driver Product Name: Product Version: [1.0.0.1] Company Name: Sonic Solutions Copyright: Copyright © Sonic Solutions Filter Name: PxHelp20 File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys File Version: 3.00.67a [3.0.67.0] File Description: Px Engine Device Driver for Windows 2000/XP Product Name: PxHelp20 Product Version: [2.0.0.0] Company Name: Sonic Solutions Copyright: Copyright © Sonic Solutions Filter Name: Afc File Name: C:\WINDOWS\system32\drivers\Afc.sys File Version: 1, 0, 0, 2 [1.0.0.2] File Description: Arcsoft(R) ASPI Shell Product Name: Arcsoft(R) ASPI Shell Product Version: 1, 0, 0, 2 [1.0.0.2] Company Name: Arcsoft, Inc. Copyright: (C) Arcsoft, Inc. 1999-2005. All rights reserved. Filter Name: imapi File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys File Version: 5.1.2600.5512 (xpsp.080413-2108) File Description: IMAPI Kernel Driver Product Name: Microsoft® Windows® Operating System Product Version: 5.1.2600.5512 Company Name: Microsoft Corporation Copyright: © Microsoft Corporation. All rights reserved.

The website listed 2 available drivers for my chipset. I installed 1 and the other is for Rapid Drive. I'm assuming I don't need that (I don't even have more than 1 hdd installed and don't want to RAID anything)... is that right? Family Tree: I 20:48:08 ImgBurn Version 2.5.6.0 started! I 20:48:08 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 20:48:08 Total Physical Memory: 3,135,716 KB - Available: 1,186,116 KB W 20:48:08 Duplex Secure's SPTD driver can have a detrimental effect on drive performance. I 20:48:08 Initialising SPTI... I 20:48:09 Searching for SCSI / ATAPI devices... I 20:48:09 -> Drive 1 - Info: MATSHITA DVD-RAM UJ-860 RB01 (D:) (ATA) I 20:48:09 Found 1 DVD±RW/RAM! I 20:48:47 Device: [0:0:0] MATSHITA DVD-RAM UJ-860 RB01 (D:) (ATA) I 20:48:47 Family Tree: I 20:48:47 -> ACPI Multiprocessor PC I 20:48:47 -> Microsoft ACPI-Compliant System I 20:48:47 -> PCI bus I 20:48:47 -> Intel(R) ICH8M Ultra ATA Storage Controllers - 2850 (VEN_8086&DEV_2850 - Intel) I 20:48:47 -> Primary IDE Channel I 20:48:47 -> CD-ROM Drive (MATSHITA DVD-RAM UJ-860) (0)

I did this and when I load the disc, a bunch of stuff shows up in the little text area on the right side of the window for a split second and then disappears. At the same time, the status bar on the bottom flashes a bunch of stuff and ends up with When I click the "Load" button, I get this error message: The log does not appear to change during any of this. Here's a copy/paste: I 20:31:40 ImgBurn Version 2.5.6.0 started! I 20:31:40 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 20:31:40 Total Physical Memory: 3,135,716 KB - Available: 1,612,692 KB W 20:31:40 Duplex Secure's SPTD driver can have a detrimental effect on drive performance. I 20:31:40 Initialising SPTI... I 20:31:40 Searching for SCSI / ATAPI devices... I 20:31:41 -> Drive 1 - Info: MATSHITA DVD-RAM UJ-860 RB01 (D:) (ATA) I 20:31:41 Found 1 DVD±RW/RAM! Thanks so much for any help you can offer! (not the least of which is your wonderful program in the first place!) Should I try a different OS? I might be able to borrow a Vista or Windows 7 machine.

I need to backup/archive a copy of Microsoft Student with Encarta Premium 2008. As far as can remember I never have had any problems with ImgBurn except when I try to open the program with this DVD which I want to make an image of. I get the following 2 error messages when I open the program. The drive is then invisible in the program, so I can't do anything with the DVD in ImgBurn, even though Windows has no problem seeing and using the DVD. Here's my log: I 11:24:24 ImgBurn Version 2.5.6.0 started! I 11:24:24 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 11:24:24 Total Physical Memory: 3,135,716 KB - Available: 1,288,072 KB W 11:24:24 Duplex Secure's SPTD driver can have a detrimental effect on drive performance. I 11:24:24 Initialising SPTI... I 11:24:24 Searching for SCSI / ATAPI devices... E 11:24:24 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageAdapterProperty) Failed! - Device: '\\?\ide#cdrommatshita_dvd-ram_uj-860_________________rb01____#5&1609414&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' E 11:24:24 Reason: The request could not be performed because of an I/O device error. E 11:24:24 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageDeviceProperty) Failed! - Device: '\\?\ide#cdrommatshita_dvd-ram_uj-860_________________rb01____#5&1609414&0&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' E 11:24:24 Reason: The request could not be performed because of an I/O device error. E 11:24:34 Device->Initialise() Failed! E 11:24:34 Device: [0:0:0] E 11:24:34 This drive will not be visible in the program. E 11:24:34 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageAdapterProperty) Failed! - Device: '\\.\D:' E 11:24:34 Reason: The request could not be performed because of an I/O device error. E 11:24:34 DeviceIoControl(IOCTL_STORAGE_QUERY_PROPERTY, StorageDeviceProperty) Failed! - Device: '\\.\D:' E 11:24:34 Reason: The request could not be performed because of an I/O device error. E 11:24:37 Device->Initialise() Failed! E 11:24:37 Device: [0:0:0] (D:) E 11:24:37 This drive will not be visible in the program. W 11:24:37 No devices detected! Again, if I do not have this particular disc in my drive, no problems with ImgBurn, and the disc seems to work fine outside of ImgBurn, but I need an ISO.