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Read the Guides forum if you don't know how to do something. :readbook:
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Still stuck? Create a new thread and describe your issue in detail.
Make sure you include a copy of the program's log in your post. No log = :chair:


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10 replies to this topic

#1 jbsffun

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Posted 26 July 2010 - 11:21 PM

Hi,
Newbie here. I,ve looked in the guide + Faq. Did a search for .JPG When I try to write an image to disc. .jpg is not listed in the all file types. Since that is the type of image file I'm trying to copy how do I add it to that list ? Or why doesn't it recognise those files ?

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#2 Cynthia

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Posted 26 July 2010 - 11:30 PM

Jpg is a picture format and not a container format like iso.

Use build mode to add jpg files.

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#3 LIGHTNING UK!

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Posted 26 July 2010 - 11:40 PM

Indeed, 'image file' does not mean jpg, bmp, png etc when you're talking about burning discs.

So you actually want to write files/folders to a disc, not an image file.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

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#4 jbsffun

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Posted 27 July 2010 - 12:27 AM

Ok thanks for the replies.
I used the build mode as told and and everything went well until - long story short got this error in the log file

Failed to Write Sectors 63360 - 63391 - Reason: Track Following Error Does this mean my dvd rw is malfuntioning ?
I didn't put the whole log file in beacause I'm not sure if this is the place.

Iv'e been struggling with my Roxio program not working and somone suggested this program . So it seems as if my lens may be dirty or some other physical problem with the drive. The thing is it's hardly used much , in the time I've had it (LG/HLDS Model: GWA-4164B (Dell OEM) I have not burned more than 25 cd's image + music combined. I would think them to be a little more durable than that. Even if 3-4 yrs old -- I know it was outdated by the time it was delivered.

#5 Cynthia

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Posted 27 July 2010 - 12:29 AM

Post the full log.

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#6 jbsffun

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Posted 27 July 2010 - 12:43 AM

Ok I just noticed where I'll be beaten with a chair if I don't incliude the log so here goes : Let me know if it indicates the problem + thank you all for your help,JB
//****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 17:04:43
; \\****************************************//
;
;
I 16:54:53 ImgBurn Version 2.5.1.0 started!
I 16:54:53 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 16:54:53 Total Physical Memory: 1,038,412 KB - Available: 355,036 KB
I 16:54:53 Initialising SPTI...
I 16:54:53 Searching for SCSI / ATAPI devices...
I 16:54:53 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 16:54:53 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 16:54:53 Found 1 DVD-ROM and 1 DVD±RW!
I 16:58:55 Operation Started!
I 16:58:55 Building Image Tree...
W 16:58:55 Skipped Hidden File: C:\Documents and Settings\Jim\My Documents\My Pictures\July 4th 2010\July 4th 2010\.picasa.ini
W 16:58:55 Skipped Hidden File: C:\Documents and Settings\Jim\My Documents\My Pictures\July 4th 2010\July 4th 2010\ehthumbs.db
W 16:58:55 Skipped Hidden File: C:\Documents and Settings\Jim\My Documents\My Pictures\July 4th 2010\July 4th 2010\Thumbs.db
I 16:59:04 Checking Directory Depth...
I 16:59:04 Calculating Totals...
I 16:59:04 Preparing Image...
I 16:59:04 Checking Path Length...
I 16:59:04 Contents: 215 Files, 1 Folder
I 16:59:04 Content Type: Data
I 16:59:04 Data Type: MODE1/2048
I 16:59:04 File System(s): ISO9660, UDF (1.02)
I 16:59:04 Volume Label: July 4th 2010
I 16:59:04 Size: 497,329,800 bytes
I 16:59:04 Sectors: 242,947
I 16:59:04 Image Size: 498,565,120 bytes
I 16:59:04 Image Sectors: 243,440
I 16:59:10 Operation Successfully Completed! - Duration: 00:00:14
I 16:59:10 Operation Started!
I 16:59:10 Source File: -==/\/[BUILD IMAGE]\/\==-
I 16:59:10 Source File Sectors: 243,440 (MODE1/2048)
I 16:59:10 Source File Size: 498,565,120 bytes
I 16:59:10 Source File Volume Identifier: July 4th 2010
I 16:59:10 Source File Application Identifier: IMGBURN V2.5.1.0 - THE ULTIMATE IMAGE BURNER!
I 16:59:10 Source File Implementation Identifier: ImgBurn
I 16:59:10 Source File File System(s): ISO9660, UDF (1.02)
I 16:59:10 Destination Device: [0:1:0] HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 16:59:10 Destination Media Type: CD-R (Disc ID: 97m24s16f, Sony Corp.) (Speeds: 16x, 24x, 40x)
I 16:59:10 Destination Media Sectors: 359,847
I 16:59:10 Write Mode: CD
I 16:59:10 Write Type: SAO
I 16:59:10 Write Speed: MAX
I 16:59:10 Lock Volume: Yes
I 16:59:10 Test Mode: No
I 16:59:10 OPC: No
I 16:59:10 BURN-Proof: Enabled
I 16:59:10 Write Speed Successfully Set! - Effective: 7,056 KB/s (40x)
I 16:59:10 Filling Buffer... (40 MB)
I 16:59:11 Writing LeadIn...
I 16:59:28 Writing Session 1 of 1... (1 Track, LBA: 0 - 243439)
I 16:59:28 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 243439)
W 17:01:10 Failed to Write Sectors 63360 - 63391 - Reason: Track Following Error
W 17:01:10 Retrying (1 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (2 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (3 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (4 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (5 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (6 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (7 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (8 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (9 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (10 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (11 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (12 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (13 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (14 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (15 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (16 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (17 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (18 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (19 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
W 17:01:10 Retrying (20 of 20)...
W 17:01:10 Retry Failed - Reason: Illegal Mode For This Track
E 17:01:23 Failed to Write Sectors 63360 - 63391 - Reason: Track Following Error
I 17:01:23 Synchronising Cache...
E 17:01:34 Failed to Write Image!
I 17:01:34 Exporting Graph Data...
I 17:01:34 Graph Data File: C:\Documents and Settings\Jim\Application Data\ImgBurn\Graph Data Files\HL-DT-ST_DVD+-RW_GWA4164B_E113_MONDAY-JULY-26-2010_4-59_PM_97m24s16f_MAX.ibg
I 17:01:34 Export Successfully Completed!
E 17:01:34 Operation Failed! - Duration: 00:02:24
I 17:01:34 Average Write Rate: 1,101 KB/s (7.3x) - Maximum Write Rate: 2,461 KB/s (16.4x)
I 17:04:43 Close Request Acknowledged
I 17:04:43 Closing Down...
I 17:04:43 Shutting down SPTI...
I 17:04:43 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 16:19:46
; \\****************************************//
;
;
I 16:13:40 ImgBurn Version 2.5.1.0 started!
I 16:13:40 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 16:13:40 Total Physical Memory: 1,038,412 KB - Available: 367,344 KB
I 16:13:40 Initialising SPTI...
I 16:13:40 Searching for SCSI / ATAPI devices...
I 16:13:40 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 16:13:40 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 16:13:40 Found 1 DVD-ROM and 1 DVD±RW!
I 16:19:46 Close Request Acknowledged
I 16:19:46 Closing Down...
I 16:19:46 Shutting down SPTI...
I 16:19:46 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 16:13:36
; \\****************************************//
;
;
I 16:12:53 ImgBurn Version 2.5.1.0 started!
I 16:12:53 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 16:12:53 Total Physical Memory: 1,038,412 KB - Available: 345,744 KB
I 16:12:53 Initialising SPTI...
I 16:12:53 Searching for SCSI / ATAPI devices...
I 16:12:53 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 16:12:53 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 16:12:53 Found 1 DVD-ROM and 1 DVD±RW!
I 16:13:36 Close Request Acknowledged
I 16:13:36 Closing Down...
I 16:13:36 Shutting down SPTI...
I 16:13:36 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 16:05:00
; \\****************************************//
;
;
I 15:56:22 ImgBurn Version 2.5.1.0 started!
I 15:56:22 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:56:22 Total Physical Memory: 1,038,412 KB - Available: 390,244 KB
I 15:56:22 Initialising SPTI...
I 15:56:22 Searching for SCSI / ATAPI devices...
I 15:56:22 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:56:22 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:56:22 Found 1 DVD-ROM and 1 DVD±RW!
I 16:05:00 Close Request Acknowledged
I 16:05:00 Closing Down...
I 16:05:00 Shutting down SPTI...
I 16:05:00 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:56:13
; \\****************************************//
;
;
I 15:54:57 ImgBurn Version 2.5.1.0 started!
I 15:54:57 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:54:57 Total Physical Memory: 1,038,412 KB - Available: 374,980 KB
I 15:54:57 Initialising SPTI...
I 15:54:57 Searching for SCSI / ATAPI devices...
I 15:54:57 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:54:57 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:54:57 Found 1 DVD-ROM and 1 DVD±RW!
I 15:56:13 Close Request Acknowledged
I 15:56:13 Closing Down...
I 15:56:13 Shutting down SPTI...
I 15:56:13 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:54:53
; \\****************************************//
;
;
I 15:54:26 ImgBurn Version 2.5.1.0 started!
I 15:54:26 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:54:26 Total Physical Memory: 1,038,412 KB - Available: 363,592 KB
I 15:54:26 Initialising SPTI...
I 15:54:26 Searching for SCSI / ATAPI devices...
I 15:54:26 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:54:26 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:54:26 Found 1 DVD-ROM and 1 DVD±RW!
I 15:54:53 Close Request Acknowledged
I 15:54:53 Closing Down...
I 15:54:53 Shutting down SPTI...
I 15:54:53 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:54:04
; \\****************************************//
;
;
I 15:50:07 ImgBurn Version 2.5.1.0 started!
I 15:50:07 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:50:07 Total Physical Memory: 1,038,412 KB - Available: 364,504 KB
I 15:50:07 Initialising SPTI...
I 15:50:07 Searching for SCSI / ATAPI devices...
I 15:50:07 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:50:07 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:50:07 Found 1 DVD-ROM and 1 DVD±RW!
I 15:54:03 Close Request Acknowledged
I 15:54:03 Closing Down...
I 15:54:04 Shutting down SPTI...
I 15:54:04 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:50:02
; \\****************************************//
;
;
I 15:44:27 ImgBurn Version 2.5.1.0 started!
I 15:44:27 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:44:27 Total Physical Memory: 1,038,412 KB - Available: 384,060 KB
I 15:44:27 Initialising SPTI...
I 15:44:27 Searching for SCSI / ATAPI devices...
I 15:44:28 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:44:28 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:44:28 Found 1 DVD-ROM and 1 DVD±RW!
I 15:50:02 Close Request Acknowledged
I 15:50:02 Closing Down...
I 15:50:02 Shutting down SPTI...
I 15:50:02 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:44:22
; \\****************************************//
;
;
I 15:42:13 ImgBurn Version 2.5.1.0 started!
I 15:42:13 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:42:13 Total Physical Memory: 1,038,412 KB - Available: 380,496 KB
I 15:42:13 Initialising SPTI...
I 15:42:13 Searching for SCSI / ATAPI devices...
I 15:42:14 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:42:14 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:42:14 Found 1 DVD-ROM and 1 DVD±RW!
I 15:44:22 Close Request Acknowledged
I 15:44:22 Closing Down...
I 15:44:22 Shutting down SPTI...
I 15:44:22 ImgBurn closed!
;
;
; //****************************************\\
; ImgBurn Version 2.5.1.0 - Log
; Monday, 26 July 2010, 15:39:12
; \\****************************************//
;
;
I 15:32:00 ImgBurn Version 2.5.1.0 started!
I 15:32:00 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 3)
I 15:32:00 Total Physical Memory: 1,038,412 KB - Available: 397,716 KB
I 15:32:00 Initialising SPTI...
I 15:32:00 Searching for SCSI / ATAPI devices...
I 15:32:00 -> Drive 1 - Info: HL-DT-ST DVD+-RW GWA4164B E113 (F:) (ATA)
I 15:32:00 -> Drive 2 - Info: SONY DVD-ROM DDU1615 FDS2 (E:) (ATA)
I 15:32:00 Found 1 DVD-ROM and 1 DVD±RW!
I 15:39:12 Close Request Acknowledged
I 15:39:12 Closing Down...
I 15:39:12 Shutting down SPTI...
I 15:39:12 ImgBurn closed!

#7 jbsffun

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Posted 27 July 2010 - 12:47 AM

Sorry for the typo's - Is there a spell check option here?
And thanks again

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#8 Cynthia

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Posted 27 July 2010 - 12:48 AM

Tried 16x or 24x as write speed?

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#9 jbsffun

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Posted 27 July 2010 - 01:29 AM

Cynthia,
Thanks it appears to have written the files but when I go to view them my computer hangs. Now the file I was writing is 276 MB and the cd is 700 mb
so I don't understand the problem. I am going to investigate furthur and reply here. Does my log file indicate at what speed I did ? ---It say's write speed MAX , I will look in my DVD,s properties to see if I can determine what MAX is.
Do you know what is meant by :

Retry Failed - Reason: Illegal Mode For This Track

#10 jbsffun

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Posted 27 July 2010 - 01:37 AM

Ok after looking at the log file it indicates :
Write Speed Successfully Set! - Effective: 7,056 KB/s (40x) , my properties does not indicate what the max speed for this burner is.
More research needed , will check back after trying 24X ( I believe I saw this(24X) someplace in my journey about my LG/HLDS Model: GWA-4164B (Dell OEM).)
Again thanks for the help,
JB

#11 LIGHTNING UK!

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Posted 27 July 2010 - 08:10 AM

The 'supported' write speeds are listed in the disc info panel on the right.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!




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