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Error Upon Closing ImgBurn

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The error message dialog shows imgburn.exe name on its caption, so I think this component may help LUK! on tracing that kind of mysterious errors:

 

http://www.eurekalog.com/index.php

 

Best regards,

 

bootsector

Thanks but that program is way too deep for me and besides I need other programs to help it run and I don't know how to use those other programs,,,, Hence I don't have them. I will try the one from MSoftiee and get back with you, Rastus

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Yes, and you should be getting BSODs/spontaneous restarts etc if your memory is duff.

 

How doers it go in safe mode? Have you done a virus/spyware scan lately?

 

Regards

I downloade and ran the MS WMIDIAG-V1.10_XP. I launched and shut down ImgBurn. The log is way over my head, but it looks like I have alot of things missing?

I inclosed the log.txt

WMIDIAG_V1.10_XP__.CLI.SP2.32_MULTIMEDIA_2006.10.10_00.19.56.LOG

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bootsector,

 

ImgBurn is already run using codeguard for a large portion of the beta stage. If there were memory errors to catch, it would find them.

 

....and not only do I test on XP and 2003, I test on all OS's dating back to 95!

 

Never once have I had an error on closedown like that.

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Rastus2,

 

How did you get WMIDiag from my saying WinDbg?!

 

They're two completely different programs.

It happens alot when you leave your glasses in the kitchen and are too lazy to get up and get them :)

Is this helpful? I really need a crash course on this one!

Edited by Rastus2

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Did you edit something out Rastus2 ? :unsure:

No, what I did was run Windbg and included the file as an attachment, it was there, but now I see the file is gone. I'll attach it again, so sorrry. well, I add the file, then when I click Add this attachment, the screen blips, then it's gone. I need to check file length. back in a minute. 2kb, so length is okay. it's a *.wew file. Why won't it stick?

Edited by Rastus2

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Ok so you open windbg yeah?

 

Then File -> Open Executable.

 

Browse to + open ImgBurn.exe

 

Click 'Debug' -> 'Go' so it actually loads up.

 

Then when you close ImgBurn down, it should crash as you say it does and hopefully write the error into the debugger window.

 

Just copy + paste what it says / get a screenshot or something.

 

 

EDIT:

 

Oh, you might also want to click 'File' -> 'Symbol File Path' and enter the following:

 

srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols

 

then click ok. That'll mean the stack trace should show nice names for the functions being called.

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Ok so you open windbg yeah?

 

Then File -> Open Executable.

 

Browse to + open ImgBurn.exe

 

Click 'Debug' -> 'Go' so it actually loads up.

 

Then when you close ImgBurn down, it should crash as you say it does and hopefully write the error into the debugger window.

 

Just copy + paste what it says / get a screenshot or something.

 

 

EDIT:

 

Oh, you might also want to click 'File' -> 'Symbol File Path' and enter the following:

 

srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols

 

then click ok. That'll mean the stack trace should show nice names for the functions being called.

 

okay here is what it printed to screen.

Opened log file 'ImgBurn'

 

Opened log file 'ImgBurn'

 

Microsoft ® Windows Debugger Version 6.6.0007.5

Copyright © Microsoft Corporation. All rights reserved.

 

CommandLine: "C:\Program Files\ImgTool Burn\ImgTool.exe"

Symbol search path is: srv*C:\Windows\Symbols*http://msdl.microsoft.com/download/symbols

 

Executable search path is:

ModLoad: 00400000 00439000 image00400000

ModLoad: 7c900000 7c9b0000 ntdll.dll

ModLoad: 7c800000 7c8f4000 C:\WINDOWS\system32\kernel32.dll

ModLoad: 73dd0000 73ece000 C:\WINDOWS\system32\MFC42.DLL

ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll

ModLoad: 77f10000 77f57000 C:\WINDOWS\system32\GDI32.dll

ModLoad: 77d40000 77dd0000 C:\WINDOWS\system32\USER32.dll

ModLoad: 763b0000 763f9000 C:\WINDOWS\system32\comdlg32.dll

ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

ModLoad: 77e70000 77f01000 C:\WINDOWS\system32\RPCRT4.dll

ModLoad: 773d0000 774d2000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll

ModLoad: 7c9c0000 7d1d5000 C:\WINDOWS\system32\SHELL32.dll

ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.dll

ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.dll

(15a8.ac4): Break instruction exception - code 80000003 (first chance)

eax=00251eb4 ebx=7ffdb000 ecx=00000004 edx=00000010 esi=00251f48 edi=00251eb4

eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na po nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202

ntdll!DbgBreakPoint:

7c901230 cc int 3

0:000> g

ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.DLL

ModLoad: 629c0000 629c9000 C:\WINDOWS\system32\LPK.DLL

ModLoad: 74d90000 74dfb000 C:\WINDOWS\system32\USP10.dll

ModLoad: 00d50000 00d7c000 C:\WINDOWS\system32\interceptor.dll

ModLoad: 10000000 1004b000 C:\WINDOWS\system32\InterceptHelper.dll

ModLoad: 7c3a0000 7c41b000 C:\WINDOWS\system32\MSVCP71.dll

ModLoad: 7c340000 7c396000 C:\WINDOWS\system32\MSVCR71.dll

ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\uxtheme.dll

ModLoad: 10000000 1004b000 C:\WINDOWS\system32\InterceptHelper.dll

ModLoad: 7c3a0000 7c41b000 C:\WINDOWS\system32\MSVCP71.dll

ModLoad: 7c340000 7c396000 C:\WINDOWS\system32\MSVCR71.dll

(15a8.103c): C++ EH exception - code e06d7363 (first chance)

(15a8.103c): C++ EH exception - code e06d7363 (first chance)

(15a8.103c): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 003c0000 003cd000 C:\PROGRA~1\BILLPS~1\WINPAT~1\PATROLPRO.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 755c0000 755ee000 C:\WINDOWS\system32\msctfime.ime

ModLoad: 774e0000 7761d000 C:\WINDOWS\system32\ole32.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 00d80000 01986000 C:\Program Files\Ahead\Nero\NeroAPI.dll

ModLoad: 20000000 20049000 C:\Program Files\Ahead\Nero\NeroErr.dll

ModLoad: 73000000 73026000 C:\WINDOWS\system32\WINSPOOL.DRV

ModLoad: 21000000 21029000 C:\Program Files\Ahead\Nero\neroscsi.dll

ModLoad: 22000000 22057000 C:\Program Files\Ahead\Nero\newtrf.dll

ModLoad: 00d20000 00d39000 C:\Program Files\Ahead\Nero\NeRSDB.dll

ModLoad: 5edd0000 5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL

ModLoad: 77120000 771ac000 C:\WINDOWS\system32\OLEAUT32.dll

ModLoad: 74d30000 74d50000 C:\WINDOWS\system32\oledlg.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 13000000 1302a000 C:\Program Files\Ahead\Nero\WNASPI32.Dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01af0000 01d51000 C:\Program Files\Common Files\Ahead\Lib\AdvrCntr.dll

ModLoad: 771b0000 77259000 C:\WINDOWS\system32\WININET.dll

ModLoad: 77a80000 77b14000 C:\WINDOWS\system32\CRYPT32.dll

ModLoad: 77b20000 77b32000 C:\WINDOWS\system32\MSASN1.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 15000000 15022000 C:\Program Files\Ahead\Nero\image.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01d90000 01db3000 C:\Program Files\Common Files\Ahead\Lib\DriveLocker.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 1c000000 1c01d000 C:\Program Files\Ahead\InCD\incdshx.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 29000000 29039000 C:\Program Files\Ahead\Nero\CDR100.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 04000000 0403a000 C:\Program Files\Ahead\Nero\CDR50S.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 05000000 0503e000 C:\Program Files\Ahead\Nero\CDROM.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 06000000 06044000 C:\Program Files\Ahead\Nero\CDU920.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 07000000 07039000 C:\Program Files\Ahead\Nero\CR2200CS.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 08000000 08038000 C:\Program Files\Ahead\Nero\DWS114X.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f6d000 C:\Program Files\Ahead\Nero\EM2V.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 17000000 1703a000 C:\Program Files\Ahead\Nero\IMS.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f73000 C:\Program Files\Ahead\Nero\LLS.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 02032000 C:\Program Files\Ahead\Nero\MFC42.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 19000000 190bd000 C:\Program Files\Ahead\Nero\MMC.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 78000000 78046000 C:\Program Files\Ahead\Nero\MSVCRT.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f9c000 C:\Program Files\Ahead\Nero\NEEM2A.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f9c000 C:\Program Files\Ahead\Nero\NEROCOM.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f72000 C:\Program Files\Ahead\Nero\NETRECORDER.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 23000000 23039000 C:\Program Files\Ahead\Nero\RO1420C.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01f40000 01f56000 C:\Program Files\Ahead\Nero\TMPVIMPORTER.DLL

ModLoad: 76080000 760e5000 C:\WINDOWS\system32\MSVCP60.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 05000000 0503e000 C:\Program Files\Ahead\Nero\CDROM.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 05000000 0503e000 C:\Program Files\Ahead\Nero\CDROM.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 05000000 0503e000 C:\Program Files\Ahead\Nero\CDROM.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 19000000 190bd000 C:\Program Files\Ahead\Nero\MMC.DLL

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

ModLoad: 01fa0000 01fa7000 C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchSystem974.dll

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

(15a8.ac4): C++ EH exception - code e06d7363 (first chance)

In DLLMain, DLL_PROCESS_DETACH

eax=feeefeee ebx=00000000 ecx=000008c6 edx=0033e728 esi=7c90e88e edi=00000002

eip=7c90eb94 esp=0012fdf0 ebp=0012feec iopl=0 nv up ei pl zr na pe nc

cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246

ntdll!KiFastSystemCallRet:

7c90eb94 c3 ret

0:000> g

^ No runnable debuggees error in 'g'

0:000> gn

^ No runnable debuggees error in 'gn'

0:000> gn

^ No runnable debuggees error in 'gn'

0:000> g

^ No runnable debuggees error in 'g'

Edited by Rastus2

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Ok that says it's a first time exception, so what if you click 'debug' -> 'go' again?

 

When it shows that stuff in the windbg window, has the error popped up properly in the messagebox like it did in the original screenshot?

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Ok that says it's a first time exception, so what if you click 'debug' -> 'go' again?

 

When it shows that stuff in the windbg window, has the error popped up properly in the messagebox like it did in the original screenshot?

 

yes, still looks the same and ImgBurn still faults on exit.

2nd_test.TXT

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Sorry to be a pain but can I just double check that the logs you're posting a from when you've opened AND THEN closed imgburn whilst it's running in windbg?

 

WinDbg mentions the address 0040180a in the log, but your screenshot shows a very different address.

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Sorry to be a pain but can I just double check that the logs you're posting a from when you've opened AND THEN closed imgburn whilst it's running in windbg?

 

WinDbg mentions the address 0040180a in the log, but your screenshot shows a very different address.

I launch WinDbg, then point it to ImgBurn.exe, then launch ImgBurn, click "go" in WinDbg, then close ImgBurn. Is this the correct procedure?

 

p.s. I am having a problem closing my computor. I have at least 11 winframe faults or winpageplacement faults. SO hang loose till I sort out these errors. I haven't loaded anything new, just Win updates, which concerns this Media Center software. It downloads and records T.V. programs pretty much like a TiVo.

Edited by Rastus2

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Sorry to be a pain but can I just double check that the logs you're posting a from when you've opened AND THEN closed imgburn whilst it's running in windbg?

 

WinDbg mentions the address 0040180a in the log, but your screenshot shows a very different address.

I launch WinDbg, then point it to ImgBurn.exe, then launch ImgBurn, click "go" in WinDbg, then close ImgBurn. Is this the correct procedure?

 

p.s. I am having a problem closing my computor. I have at least 11 winframe faults or winpageplacement faults. SO hang loose till I sort out these errors. I haven't loaded anything new, just Win updates, which concerns this Media Center software. It downloads and records T.V. programs pretty much like a TiVo.

I have restored my system back three months. It now behaves as itshould. I turned off the Window upater services. I'm sure thats where my shut down problems came from.

All is well EXCEPT ImgBurn 2.1.0.0 It stiil faults when I shut it down. Should I uninstall it and go back one version?

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You're fine to install all the windows updates, I do and I know I'm not getting shutdown errors!

 

I really can't reproduce this issue you're having and I've tried it on every OS Microsoft has released, starting with Windows 95.

 

Sorry but I'm at a total loss as to why it's dying on your PC.

 

You can go back a version, sure, but it might mean you're stuck with it forever!

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LUK, maybe you could compare the exit code of the two versions (2.0.0.0 and 2.1.0.0) and see if you made any changes. Doh, just remembered, you added the /NOSAVESETTINGS switch to ImgBurn. Maybe there is a problem there. Sorry, I'm just thinking out loud.

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I have restored my system back three months. It now behaves as itshould. I turned off the Window upater

services. I'm sure thats where my shut down problems came from. All is well EXCEPT ImgBurn 2.1.0.0 It stiil faults

when I shut it down. Should I uninstall it and go back one version?

 

 

I recommend you backup your important data, re-format your hard drive, and reinstall your OS. :thumbup:

Edited by dA CLOwN

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JasonFriday13,

 

If it was a real (and obvious) glitch in my code, SOMEONE else would be able to reproduce it too!

 

I, nor any of the beta team, can do that.

 

I've got every debug option possible enable and I'm running codeguard which hooks into all the memory allocation calls and keeps track of memory accesses etc. I'm not getting a single problem come back from it.

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As someone else already mentioned your best bet would be to backup anything you need, check all your cables, clean your computer out whilst your in there, format your drive, reinstall xp or whatever op your using.

 

First thing then make sure you install the chipset drivers supplied on your motherboard disc, better option would be to download the latest drivers from your board's manufacturer though.

 

 

There is also a chance if your system is hanging at certain tasks involved with ide access, that a cable is faulty, there is a particular issue with your bios on how ide or rather drives are detected, that one of your atapi devices is faulty and slowing down or stopping things closing, if it were an external writer and say you have creative xfi fatal card that can hang your computer at shutdown.

 

Lots of things, so simplest would be for you to start with a clean system, If imgburn then hangs again, then its either a bug in the driver your using, the hardware is faulty or your board/cables etc.

You would then have to try another dvd writer.

 

Have you tried to remove the controller in device manager and then letting windows pickup controller again on reboot ?

Edited by dontasciime

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As someone else already mentioned your best bet would be to backup anything you need, check all your cables, clean your computer out whilst your in there, format your drive, reinstall xp or whatever op your using.

 

First thing then make sure you install the chipset drivers supplied on your motherboard disc, better option would be to download the latest drivers from your board's manufacturer though.

 

 

There is also a chance if your system is hanging at certain tasks involved with ide access, that a cable is faulty, there is a particular issue with your bios on how ide or rather drives are detected, that one of your atapi devices is faulty and slowing down or stopping things closing, if it were an external writer and say you have creative xfi fatal card that can hang your computer at shutdown.

 

Lots of things, so simplest would be for you to start with a clean system, If imgburn then hangs again, then its either a bug in the driver your using, the hardware is faulty or your board/cables etc.

You would then have to try another dvd writer.

 

Have you tried to remove the controller in device manager and then letting windows pickup controller again on reboot ?

 

I no longer have shut down issues and the system is running as it should. The only program this is still having an issue is ImgBur,. I will remove the controller and try again. I have included another snapshot of the system. DVD43. in not on auto run. I have to click an icon to run it, if I every do. I haven't opened it in 6 months and should delete it it because I no longer have a need for it

Test_Results_10_13_06.txt

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Operating systems are best reinstalled about every 4-6 months.

 

I see you have Patin Couffin engine installed.

 

In my useage fo this i have known it to cause the kinda of issues your getting, especially if when it installed, there was no restart, or some kind of glitch when you rebooted after installing it.

 

Never used dvd43, though i think it was mentioned not to even install with the older version of imgburn IE dvdd.

 

I am almost certain you won't get any issue's with imgburn on a clean install.

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Operating systems are best reinstalled about every 4-6 months.

 

I see you have Patin Couffin engine installed.

 

In my useage fo this i have known it to cause the kinda of issues your getting, especially if when it installed, there was no restart, or some kind of glitch when you rebooted after installing it.

 

Never used dvd43, though i think it was mentioned not to even install with the older version of imgburn IE dvdd.

 

I am almost certain you won't get any issue's with imgburn on a clean install.

I did a search of all drives looking for the Patin Couffin Engine. It came up empty. Belarc Advisor lists a Patin Couffin Engine in the devices, but I am unable to locate it. At this point, I un-installed the program "DVD43".

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