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AskInstallChecker freezes computer ImgBurn 2.5.3.0 solution


RetiredCPA

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AskInstallChecker freezes computer. This is happening when ImgBurn is being installed on a computer that is not connected to the Internet. I also had this problem with version 2.5.2.0. Blocking AskInstallChecker with firewall causes the freeze up even if you are connected to the Internet.

 

Suggestion to ImgBurn: Either test for Internet connection or issue warning at beginning of install or get "Ask" to fix their install to NOT require Internet connection (don't understand why "Ask" needs the Internet to install).

 

Note: The AskInstallChecker does not time out when it cannot make a connection. The first time it happened to me I left the computer frozen and returned about two hours later and the computer was still locked up. Had to turn my computer off to clear it. Real pain in the back side.

 

I discovered the Internet requirement when I tried to install again and my dialer popped up.

 

By the way, I wish ImgBurn install would ask before connecting to Internet when the install is finished.

 

My System configuration:

Win XP Home w/sp3

Firefox 3.6.

Pocomail 4.8

Firewall-Comodo Free

AntiVir v10 Free

Free Download Manager

Speedfan

Connection Keeper (for Dialup)

TypeItIn

Net Meter

Fast Defrag 2 Freeware (memory defrag)

All software updates are current

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