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"Empty disk" after burn with TSSTcorp DVD+-RW TS-U633F


Mark William

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My kid scratched their favourite DVD again...so I decided to make another copy with the fast TSSTcorp DVD+-RW TS-U633F burner in my newish Dell E6500 Latitude (Running Windows XP professional SP3) instead of my ancient desktop...now after several coasters produced I have been forced to give up.

 

I have just installed the new ImgBurn 2.5.4.0 today on my laptop. The burn progresses normally until it tries to verify and then it reports "Verify Failed! - Reason: Layouts do not match."

 

I thought perhaps I was doing something wrong...now I have seen an identical post for a nearly identical drive and I wonder if it is a hardware problem? I updated the firmware and it didn't help.

 

I have tried also with DVD Decrypter, Nero, and CD BurnerXP, all with similar bad results. The disks report as blank when inserted in any drive or DVD player.

 

Same disks (Media Cache 4X rated DVD+R disks) on my old machine work fine. I use DVD Copy 2 and it works fine to burn on my slow old TEAC DV-W58E.

 

Can anyone let me know if I have set some switch wrong?

 

Thanks.

 

 

 

; //****************************************\\

; ImgBurn Version 2.5.4.0 - Log

; Tuesday, 11 January 2011, 00:02:04

; \\****************************************//

;

;

I 22:51:40 ImgBurn Version 2.5.4.0 started!

I 22:51:40 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)

I 22:51:40 Total Physical Memory: 3,620,688 KB - Available: 2,623,060 KB

I 22:51:40 Initialising SPTI...

I 22:51:40 Searching for SCSI / ATAPI devices...

I 22:51:40 -> Drive 1 - Info: TSSTcorp DVD+-RW TS-U633F D500 (D:) (ATAPI)

I 22:51:40 Found 1 DVD±RW/RAM!

I 22:53:47 Operation Started!

I 22:53:47 Building Image Tree...

I 22:53:47 Checking Directory Depth...

I 22:53:47 Calculating Totals...

I 22:53:47 Preparing Image...

I 22:53:47 Checking Path Length...

I 22:53:47 Contents: 22 Files, 2 Folders

I 22:53:47 Content Type: DVD Video

I 22:53:47 Data Type: MODE1/2048

I 22:53:47 File System(s): ISO9660, UDF (1.02)

I 22:53:47 Volume Label: [Not Configured]

I 22:53:47 IFO/BUP 32K Padding: Enabled

I 22:53:47 Region Code: 1, 2, 3, 4, 5, 6, 7, 8

I 22:53:47 TV System: PAL

I 22:53:47 Size: 4,680,839,168 bytes

I 22:53:47 Sectors: 2,285,566

I 22:53:47 Image Size: 4,681,498,624 bytes

I 22:53:47 Image Sectors: 2,285,888

I 22:53:47 Operation Successfully Completed! - Duration: 00:00:00

I 23:43:03 Operation Started!

I 23:43:03 Building Image Tree...

I 23:43:03 Checking Directory Depth...

I 23:43:03 Calculating Totals...

I 23:43:03 Preparing Image...

I 23:43:03 Checking Path Length...

I 23:43:03 Contents: 22 Files, 2 Folders

I 23:43:03 Content Type: DVD Video

I 23:43:03 Data Type: MODE1/2048

I 23:43:03 File System(s): ISO9660, UDF (1.02)

I 23:43:03 Volume Label: Mama_Mu

I 23:43:03 IFO/BUP 32K Padding: Enabled

I 23:43:03 Region Code: 1, 2, 3, 4, 5, 6, 7, 8

I 23:43:03 TV System: PAL

I 23:43:03 Size: 4,680,839,168 bytes

I 23:43:03 Sectors: 2,285,566

I 23:43:03 Image Size: 4,681,465,856 bytes

I 23:43:03 Image Sectors: 2,285,872

I 23:43:03 Operation Successfully Completed! - Duration: 00:00:00

I 23:43:03 Operation Started!

I 23:43:03 Source File: -==/\/[bUILD IMAGE]\/\==-

I 23:43:03 Source File Sectors: 2,285,872 (MODE1/2048)

I 23:43:03 Source File Size: 4,681,465,856 bytes

I 23:43:03 Source File Volume Identifier: Mama_Mu

I 23:43:03 Source File Volume Set Identifier: 3E2ABD610022E122

I 23:43:03 Source File Application Identifier: IMGBURN V2.5.4.0 - THE ULTIMATE IMAGE BURNER!

I 23:43:03 Source File Implementation Identifier: ImgBurn

I 23:43:03 Source File File System(s): ISO9660, UDF (1.02)

I 23:43:03 Destination Device: [2:1:0] TSSTcorp DVD+-RW TS-U633F D500 (D:) (ATAPI)

I 23:43:03 Destination Media Type: DVD+R (Disc ID: MBIPG101-R03-00) (Speeds: 3x, 4x)

I 23:43:03 Destination Media Sectors: 2,295,104

I 23:43:03 Write Mode: DVD

I 23:43:03 Write Type: DAO

I 23:43:03 Write Speed: 2x

I 23:43:03 DVD+R Reserve Track: No

I 23:43:03 Link Size: Auto

I 23:43:03 Lock Volume: Yes

I 23:43:03 Test Mode: No

I 23:43:03 OPC: No

I 23:43:03 BURN-Proof: Enabled

W 23:43:06 Write Speed Miscompare! - Wanted: 2,770 KB/s (2x), Got: 4,155 KB/s (3x)

I 23:43:06 Book Type Setting: DVD-ROM

I 23:43:06 Filling Buffer... (40 MB)

I 23:43:08 Writing LeadIn...

I 23:43:25 Writing Session 1 of 1... (1 Track, LBA: 0 - 2285871)

I 23:43:25 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2285871)

I 00:00:37 Synchronising Cache...

I 00:00:45 Closing Track...

I 00:00:50 Finalising Disc...

I 00:01:09 Operation Successfully Completed! - Duration: 00:18:05

I 00:01:09 Average Write Rate: 4,434 KB/s (3.2x) - Maximum Write Rate: 4,594 KB/s (3.3x)

I 00:01:09 Cycling Tray before Verify...

W 00:01:33 Waiting for device to become ready...

I 00:01:55 Device Ready!

E 00:01:55 Verify Failed! - Reason: Layouts do not match.

I 00:02:03 Close Request Acknowledged

I 00:02:03 Closing Down...

I 00:02:03 Shutting down SPTI...

I 00:02:03 ImgBurn closed!

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Mark,

 

What you are describing is the problem I was having which caused me to register here and post a question about it back in December - my question is at http://forum.imgburn.com/index.php?showtopic=16669

 

I don't think it has anything to do with the type of discs you are using - when this started happening to me I tryed about 7 brands of CDs and DVDs with no luck.

 

FYI - I use mostly Phillips DVDs and several different brands of CDs - generally whatever is on sale.

 

Ready my own reply to my question for a possible fix I came up with.

 

The system I was having problems on is a Dell Vostro 1000 notebook, the drive is a TSSTcorp DVDD+-RW TS-L632D --- your system is a Dell also and the drive is a TSSTcorp drive - I see a pattern :-(

 

I have talked to Dell about this problem and they replaced the drive and the problem returned. Their only suggestion now is "reinstall Windows" -- right!

 

User -- "My sink is stopped up, what should I do?"

Support Tech - "Tear down the house and rebuild it."

 

I've been in Data Processing for 37+ years and I am appalled at the level of "support" available for PC's.

 

Anyway - I think your drive is stuck in "test" mode.

 

In test mode, the drive does everything but activate the laser to actually write to the disc. Thus, the program does not report any errors and you think the burn has succeeded - but, surprise, the disc is empty.

 

Fire up Imgburn, burn a disc with the Test box checked. Then try a burn without test mode.

 

If the burn fails for any reason, restart Windows and try again.

 

Since I did this earlier tonight, I've burned six backup DVDs on that system and every burn and verify has succeeded.

 

Up until this evening, every burn has resulted in an empty disc.

 

Hopefully I've found a permanent fix.

 

Let me know how it goes for you.

 

Bob

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Mark,

 

What you are describing is the problem I was having which caused me to register here and post a question about it back in December - my question is at http://forum.imgburn.com/index.php?showtopic=16669

 

I don't think it has anything to do with the type of discs you are using - when this started happening to me I tryed about 7 brands of CDs and DVDs with no luck.

 

FYI - I use mostly Phillips DVDs and several different brands of CDs - generally whatever is on sale.

 

Ready my own reply to my question for a possible fix I came up with.

 

The system I was having problems on is a Dell Vostro 1000 notebook, the drive is a TSSTcorp DVDD+-RW TS-L632D --- your system is a Dell also and the drive is a TSSTcorp drive - I see a pattern :-(

 

I have talked to Dell about this problem and they replaced the drive and the problem returned. Their only suggestion now is "reinstall Windows" -- right!

 

User -- "My sink is stopped up, what should I do?"

Support Tech - "Tear down the house and rebuild it."

 

I've been in Data Processing for 37+ years and I am appalled at the level of "support" available for PC's.

 

Anyway - I think your drive is stuck in "test" mode.

 

In test mode, the drive does everything but activate the laser to actually write to the disc. Thus, the program does not report any errors and you think the burn has succeeded - but, surprise, the disc is empty.

 

Fire up Imgburn, burn a disc with the Test box checked. Then try a burn without test mode.

 

If the burn fails for any reason, restart Windows and try again.

 

Since I did this earlier tonight, I've burned six backup DVDs on that system and every burn and verify has succeeded.

 

Up until this evening, every burn has resulted in an empty disc.

 

Hopefully I've found a permanent fix.

 

Let me know how it goes for you.

 

Bob

 

I tried your suggestion Bob...then I bought new media... Sorry to say Lightning UK was correct. It was probably that my media was too old (7 years) and too slow (4X) to be used at 4X on the new burner...unfortunately I have not been able to slow it to less than 4X!

 

Anyway it is now running happily at 8X with some new 16X capable no-name media...so problem solved. Thanks for the suggestions.

 

Does anyone have a favourite brand or method of repairing scratched DVD's? I bought a cheap cleaning/repairing unit but it is very slow...my kids make deep scratches.

 

I find it interesting that it is only the "wisdom of the masses" which are capable of solving todays computer problems...there are just too many variables interacting to be sure what the root cause is. Now to fix my HP 2480 printer which is grinding its way to death! Off to the HP user forum!

 

 

Kind regards,

 

Mark Kennedy.

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There's no setting to change, your new drive just doesn't work with the discs you've got.

 

Buy some Verbatim / Taiyo Yuden (now Victor JVC) discs instead.

 

I bought some no-name and some HP media...so far the cheap 16X no-name has worked fine...the old media was just old and too slow for the new drive.

 

I could see the colour change after the burn, so I was pretty sure the drive was firing the laser at least...

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