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I/O Error & Drive Disappears (all drivers installed & latest drive firmware))


holygamer

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ImgBurn Log is at bottom of this page:

https://docs.google.com/document/d/1-19bTF4MaM4oGsZ_mtXGCOsz6fzu7zlYGcrXJdj2mYo/edit?usp=sharing

 

I have a Gigabyte GA-Z77X-UD4H motherboard with Windows 7 64-bit. This is a fresh installation of Windows. As far as I know ’ve installed all the motherboard drivers that are required for my PC to work correctly. Nothing has an exclamation mark in Device Manager.


I have an LG BH10LS38.AUAR Bluray drive with the latest firmware of L102.  

I burn a disc reading off an ISO on a single SATA II or SATA III internal hard drive. I burn several Blurays per day and at random maybe once per day once a disc has finished burning, ImgBurn will freeze or it will fail to verify at 0% and when I cancel the verification the program freezes and I have to close it in Task Manager under processes which takes ages as the PC freezes for several minutes.


When I reopen ImgBurn I get a pop-up saying I/O error, the parameter is incorrect. Screenshot: http://i384.photobucket.com/albums/oo290/holygamer/ImgBurnParameterisincorrect_zpsfada8de4.png


I then notice that the drive doesn't show up as a destination in ImgBurn. Also that drive shows in My Computer but I can't do anything with it or it will not show in My Computer at all..


When a drive freezes I need to restart Windows for it to be seen by Windows again. So far I only get the problem when verifying a disc and it always fails verification at 0% yet the disc still plays fine. I have AnyDVD installed but I made sure it wasn’t running (I clicked exit on the tray icon) so it can’t be that which is causing the problem.


In Device Manager under IDE ATA/ATAPI controllers I see the following listed:

Intel® 7 Series/C216 Chipset Family SATA AHCI Controller.


I’m using the same discs and drive I’ve always used on my previous motherboard and I never had a problem on that so I don’t know what’s causing the problem on my new motherboard. I’m also using the same ImgBurn version: 2.5.8.0 and the default settings - I just changed the burn speed to 4x (max speed my discs support).


Is there some particular driver I need (apart from the Bluray drive firmware) to allow the drives to work properly? Should I install SPTD from http://www.duplexsecure.com/en/downloads?


My motherboard DVD came with the following drivers (I’ve only mentioned the ones that might be relevant):
Intel Management Engine Software
INF Update Utility
Marvell GSATA AHCI Driver

Intel Rapid Storage Technology Driver

I’ve installed all the above drivers.

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