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basicjim

Errors out trying to READ a dvd-r

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I have a DVD-R of which I am trying to create an image.  It plays fine in a DVD player and on my pc.  When trying to make the image, I keep getting unrecovered read errors

 

 

I 13:36:49 ImgBurn Version 2.5.8.0 started!

I 13:36:49 Microsoft Windows 7 Enterprise x64 Edition (6.1, Build 7601 : Service Pack 1)
I 13:36:49 Total Physical Memory: 3,987,812 KiB  -  Available: 1,868,268 KiB
I 13:36:50 Initialising SPTI...
I 13:36:50 Searching for SCSI / ATAPI devices...
I 13:36:50 -> Drive 1 - Info: HL-DT-ST DVD-RAM GHA2N KUA1-01 (D:) (ATAPI)
I 13:36:50 Found 1 DVD±RW/RAM!
I 13:37:36 Operation Started!
I 13:37:36 Source Device: [0:1:0] HL-DT-ST DVD-RAM GHA2N KUA1 (D:) (ATAPI)
I 13:37:36 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: RITEKF1)
I 13:37:36 Source Media Supported Read Speeds: 1.3x, 2.5x, 4.2x, 5.3x
I 13:37:36 Source Media Supported Write Speeds: 6x, 8x, 16x
I 13:37:36 Source Media Sectors: 304,656 (Track Path: PTP)
I 13:37:36 Source Media Size: 623,935,488 bytes
I 13:37:36 Source Media Volume Identifier: VIDEO_DISC
I 13:37:36 Source Media Volume Set Identifier: VIDEO_DISC
I 13:37:36 Source Media Application Identifier: LIFETRIBUTES
I 13:37:36 Source Media Implementation Identifier: UDF Image Creator
I 13:37:36 Source Media File System(s): ISO9660, UDF (1.02)
I 13:37:36 Read Speed (Data/Audio): 4x / 4x
I 13:37:36 Destination File: C:\Users\H9974\Desktop\VIDEO_DISC.ISO
I 13:37:36 Destination Free Space: 387,523,133,440 Bytes (378,440,560.00 KiB) (369,570.86 MiB) (360.91 GiB)
I 13:37:36 Destination File System: NTFS
I 13:37:36 File Splitting: Auto
I 13:37:37 Read Speed - Effective: 3.3x - 4.2x
I 13:37:39 Reading Session 1 of 1... (1 Track, LBA: 0 - 304655)
I 13:37:39 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 304655)
W 13:37:46 Failed to Read Sectors 2816 - 2847 - Reason: Unrecovered Read Error
W 13:37:51 Failed to Read Sector 2816 - Reason: Unrecovered Read Error
W 13:37:51 Retrying (1 of 20)...
W 13:37:55 Retry Failed - Reason: Unrecovered Read Error
W 13:37:55 Retrying (2 of 20)...
W 13:38:00 Retry Failed - Reason: Unrecovered Read Error
W 13:38:00 Retrying (3 of 20)...
W 13:38:04 Retry Failed - Reason: Unrecovered Read Error
W 13:38:04 Retrying (4 of 20)...
W 13:38:08 Retry Failed - Reason: Unrecovered Read Error
W 13:38:08 Retrying (5 of 20)...
W 13:38:12 Retry Failed - Reason: Unrecovered Read Error
W 13:38:12 Retrying (6 of 20)...
W 13:38:17 Retry Failed - Reason: Unrecovered Read Error
W 13:38:17 Retrying (7 of 20)...
W 13:38:21 Retry Failed - Reason: Unrecovered Read Error
W 13:38:21 Retrying (8 of 20)...
W 13:38:25 Retry Failed - Reason: Unrecovered Read Error
W 13:38:25 Retrying (9 of 20)...
W 13:38:30 Retry Failed - Reason: Unrecovered Read Error
W 13:38:30 Retrying (10 of 20)...
W 13:38:34 Retry Failed - Reason: Unrecovered Read Error
W 13:38:34 Retrying (11 of 20)...
W 13:38:38 Retry Failed - Reason: Unrecovered Read Error
W 13:38:38 Retrying (12 of 20)...
W 13:38:43 Retry Failed - Reason: Unrecovered Read Error
W 13:38:43 Retrying (13 of 20)...
W 13:38:47 Retry Failed - Reason: Unrecovered Read Error
W 13:38:47 Retrying (14 of 20)...
W 13:38:51 Retry Failed - Reason: Unrecovered Read Error
W 13:38:51 Retrying (15 of 20)...
W 13:38:56 Retry Failed - Reason: Unrecovered Read Error
W 13:38:56 Retrying (16 of 20)...
W 13:39:00 Retry Failed - Reason: Unrecovered Read Error
W 13:39:00 Retrying (17 of 20)...
W 13:39:04 Retry Failed - Reason: Unrecovered Read Error
W 13:39:04 Retrying (18 of 20)...
W 13:39:08 Retry Failed - Reason: Unrecovered Read Error
W 13:39:09 Retrying (19 of 20)...
W 13:39:13 Retry Failed - Reason: Unrecovered Read Error
W 13:39:13 Retrying (20 of 20)...
W 13:39:17 Retry Failed - Reason: Unrecovered Read Error
W 13:40:02 Failed to Read Sector 2816 - Reason: Unrecovered Read Error
W 13:40:09 Failed to Read Sector 2817 - Reason: Unrecovered Read Error
W 13:40:09 Retrying (1 of 20)...
I have tried this on 2 different drives in one pc and in a seperate drive in another PC.
 
On the other computer I get a little different error...  L-EC Uncorrectable Error
 

I 13:57:58 ImgBurn Version 2.5.8.0 started!
I 13:57:58 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)
I 13:57:58 Total Physical Memory: 2,030,072 KiB  -  Available: 236,384 KiB
I 13:57:58 Initialising SPTI...
I 13:57:58 Searching for SCSI / ATAPI devices...
I 13:58:00 -> Drive 1 - Info: LITE-ON COMBO SOHC-5232K NK06 (E:) (ATA)
I 13:58:00 -> Drive 2 - Info: OPTORITE DVD RW DD0401 130E (D:) (ATA)
I 13:58:00 Found 1 DVD-ROM/CD-RW and 1 DVD±RW!
I 13:58:46 Operation Started!
I 13:58:46 Source Device: [3:1:0] LITE-ON COMBO SOHC-5232K NK06 (E:) (ATA)
I 13:58:46 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: 0@P-!-00)
I 13:58:46 Source Media Supported Read Speeds: 2x, 4x, 6x, 8x, 16x
I 13:58:46 Source Media Supported Write Speeds: 0.5x, 1x, 1.5x, 2x, 3.1x, 4.1x, 5.1x, 6.1x, 6.6x
I 13:58:46 Source Media Sectors: 304,656 (Track Path: PTP)
I 13:58:46 Source Media Size: 623,935,488 bytes
I 13:58:46 Source Media Volume Identifier: VIDEO_DISC
I 13:58:46 Source Media Volume Set Identifier: VIDEO_DISC
I 13:58:46 Source Media Application Identifier: LIFETRIBUTES
I 13:58:46 Source Media Implementation Identifier: UDF Image Creator
I 13:58:46 Source Media File System(s): ISO9660, UDF (1.02)
I 13:58:47 Read Speed (Data/Audio): 4x / 8x
I 13:58:47 Destination File: C:\Backup\VIDEO_DISC.ISO
I 13:58:47 Destination Free Space: 10,939,015,168 Bytes (10,682,632.00 KiB) (10,432.26 MiB) (10.19 GiB)
I 13:58:47 Destination File System: NTFS
I 13:58:47 File Splitting: Auto
I 13:58:48 Read Speed - Effective: 6x - 16x
I 13:58:50 Reading Session 1 of 1... (1 Track, LBA: 0 - 304655)
I 13:58:50 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 304655)
W 13:58:55 Failed to Read Sectors 2816 - 2847 - Reason: L-EC Uncorrectable Error
W 13:58:58 Failed to Read Sector 2816 - Reason: L-EC Uncorrectable Error
W 13:58:58 Retrying (1 of 20)...
W 13:59:00 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:00 Retrying (2 of 20)...
W 13:59:03 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:03 Retrying (3 of 20)...
W 13:59:05 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:05 Retrying (4 of 20)...
W 13:59:08 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:08 Retrying (5 of 20)...
W 13:59:10 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:10 Retrying (6 of 20)...
W 13:59:13 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:13 Retrying (7 of 20)...
W 13:59:15 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:15 Retrying (8 of 20)...
W 13:59:18 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:18 Retrying (9 of 20)...
W 13:59:20 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:20 Retrying (10 of 20)...
W 13:59:23 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:23 Retrying (11 of 20)...
W 13:59:25 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:25 Retrying (12 of 20)...
W 13:59:28 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:28 Retrying (13 of 20)...
W 13:59:30 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:30 Retrying (14 of 20)...
W 13:59:33 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:33 Retrying (15 of 20)...
W 13:59:35 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:35 Retrying (16 of 20)...
W 13:59:38 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:38 Retrying (17 of 20)...
W 13:59:40 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:40 Retrying (18 of 20)...
W 13:59:43 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:43 Retrying (19 of 20)...
W 13:59:45 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:45 Retrying (20 of 20)...
W 13:59:48 Retry Failed - Reason: L-EC Uncorrectable Error
W 13:59:53 Failed to Read Sector 2816 - Reason: L-EC Uncorrectable Error
W 13:59:55 Failed to Read Sector 2817 - Reason: L-EC Uncorrectable Error
W 13:59:55 Retrying (1 of 20)...

 

 

 
Any clues?
 
Jim

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Your drive does not like the disc/image that you are trying to copy.  Try cleaning the drive, inspect the original disc for scratches and crud and clean it or find another copy of the life tributes disc you want to copy.

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Your drive does not like the disc/image that you are trying to copy.  Try cleaning the drive, inspect the original disc for scratches and crud and clean it or find another copy of the life tributes disc you want to copy.

 

Bummer!  I don't think it's the drive as I tried it in 3 different drives.  The looks scratch free, but I will run a cleaner over it again.  It's strange because I have had some pretty banged up disks that ImgBurn had no issues with.  I thought this might be something different.

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Ran the cleaner and I don't see any defects.  Tried again in a 3rd computer and got the same "Retry Failed - Reason: L-EC Uncorrectable Error" message.  Is that message solely indicative of a disk error or could that also be a data error?  ie. Is it the disk for sure or could it be that I will get the same error with EVERY copy of that disk?

 

Thanks for the the help.  I am trying to back up a memorial disk of a lost love one.

 

Jim

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Hi I have just had this problem will post log but need to add that after the error message, i tried burning a different video and it worked

 

here is the log with the errors

 

 

I 10:44:10 ImgBurn Version 2.5.8.0 started!
I 10:44:10 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 10:44:10 Total Physical Memory: 2,878,364 KiB  -  Available: 1,247,704 KiB
I 10:44:10 Initialising SPTI...
I 10:44:10 Searching for SCSI / ATAPI devices...
I 10:44:25 -> Drive 1 - Info: hp CDDVDW TS-L633R 0300 (E:) (SATA)
I 10:44:25 Found 1 DVD±RW/RAM!
I 10:44:49 Operation Started!
I 10:44:49 Source File: C:\Users\george\Documents\dvd\dvd.iso
I 10:44:49 Source File Sectors: 2,270,944 (MODE1/2048)
I 10:44:49 Source File Size: 4,650,893,312 bytes
I 10:44:49 Source File Volume Identifier: Tinker Tailor Soldier pts 4-7
I 10:44:49 Source File Volume Set Identifier: 44DE28CE0022A6C6
I 10:44:49 Source File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 10:44:49 Source File Implementation Identifier: ImgBurn
I 10:44:49 Source File File System(s): ISO9660, UDF (1.02)
I 10:44:49 Destination Device: [0:0:0] hp CDDVDW TS-L633R 0300 (E:) (SATA)
I 10:44:49 Destination Media Type: DVD+R (Disc ID: MBIPG101-R05-01)
I 10:44:49 Destination Media Supported Write Speeds: 3x, 4x, 6x, 8x
I 10:44:49 Destination Media Sectors: 2,295,104
I 10:44:49 Write Mode: DVD
I 10:44:49 Write Type: DAO
I 10:44:49 Write Speed: 4x
I 10:44:49 DVD+R Reserve Track: No
I 10:44:49 Link Size: Auto
I 10:44:49 Lock Volume: Yes
I 10:44:49 Test Mode: No
I 10:44:49 OPC: No
I 10:44:49 BURN-Proof: Enabled
I 10:44:50 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 10:44:51 Filling Buffer... (80 MiB)
I 10:44:53 Writing LeadIn...
I 10:45:24 Writing Session 1 of 1... (1 Track, LBA: 0 - 2270943)
I 10:45:24 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2270943)
I 11:00:37 Synchronising Cache...
I 11:00:42 Closing Track...
I 11:00:43 Finalising Disc...
I 11:01:02 Exporting Graph Data...
I 11:01:02 Graph Data File: C:\Users\george\AppData\Roaming\ImgBurn\Graph Data Files\hp_CDDVDW_TS-L633R_0300_30-JUNE-2014_10-44_MBIPG101-R05-01_4x.ibg
I 11:01:02 Export Successfully Completed!
I 11:01:02 Operation Successfully Completed! - Duration: 00:16:12
I 11:01:02 Average Write Rate: 4,974 KiB/s (3.7x) - Maximum Write Rate: 5,517 KiB/s (4.1x)
I 11:01:02 Cycling Tray before Verify...
W 11:27:09 Waiting for device to become ready...
I 11:27:15 Device Ready!
I 11:27:27 Operation Started!
I 11:27:27 Source Device: [0:0:0] hp CDDVDW TS-L633R 0300 (E:) (SATA)
I 11:27:27 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MBIPG101-R05-01)
I 11:27:27 Source Media Supported Read Speeds: 4x, 6x, 8x
I 11:27:27 Source Media Supported Write Speeds: 3x, 4x, 6x, 8x
I 11:27:27 Source Media Sectors: 2,270,944 (Track Path: PTP)
I 11:27:27 Source Media Size: 4,650,893,312 bytes
I 11:27:27 Image File: C:\Users\george\Documents\dvd\dvd.iso
I 11:27:27 Image File Sectors: 2,270,944 (MODE1/2048)
I 11:27:27 Image File Size: 4,650,893,312 bytes
I 11:27:27 Image File Volume Identifier: Tinker Tailor Soldier pts 4-7
I 11:27:27 Image File Volume Set Identifier: 44DE28CE0022A6C6
I 11:27:27 Image File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 11:27:27 Image File Implementation Identifier: ImgBurn
I 11:27:27 Image File File System(s): ISO9660, UDF (1.02)
I 11:27:27 Read Speed (Data/Audio): MAX / MAX
I 11:27:28 Read Speed - Effective: 3.3x - 8x
I 11:27:28 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2270943)
I 11:27:28 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2270943)
W 11:34:46 Failed to Read Sectors 1455104 - 1455135 - Reason: L-EC Uncorrectable Error
W 11:34:57 Failed to Read Sector 1455110 - Reason: L-EC Uncorrectable Error
W 11:34:57 Sector 1455110 maps to File: \VIDEO_TS\VTS_03_1.VOB
W 11:45:27 Retrying (1)...
I 11:45:28 Verifying Sectors...
W 11:45:37 Failed to Read Sectors 1455216 - 1455247 - Reason: L-EC Uncorrectable Error
W 11:45:48 Failed to Read Sector 1455222 - Reason: L-EC Uncorrectable Error
W 11:45:48 Sector 1455222 maps to File: \VIDEO_TS\VTS_03_1.VOB
E 11:47:04 Failed to Read Sector 1455222 - Reason: L-EC Uncorrectable Error
E 11:47:04 Sector 1455222 maps to File: \VIDEO_TS\VTS_03_1.VOB
E 11:47:04 Failed to Verify Sectors!
I 11:47:05 Exporting Graph Data...
I 11:47:05 Graph Data File: C:\Users\george\AppData\Roaming\ImgBurn\Graph Data Files\hp_CDDVDW_TS-L633R_0300_30-JUNE-2014_10-44_MBIPG101-R05-01_4x.ibg
I 11:47:05 Export Successfully Completed!
E 11:47:05 Operation Failed! - Duration: 00:19:36
I 11:47:05 Average Verify Rate: 2,476 KiB/s (1.8x) - Maximum Verify Rate: 9,359 KiB/s (6.9x)
I 11:47:08 Close Request Acknowledged
I 11:47:08 Closing Down...
I 11:47:09 Shutting down SPTI...
I 11:47:10 ImgBurn closed!

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