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ImgBurn doesn't complete tasks



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#1 Scythal

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Posted 11 April 2015 - 06:13 PM

Hello,

 

I tried to burn an iso image (LinuxMint installation DVD), on a DVD-RW media. But

- the formatting never ends, remains stuck at 11%. The DVD seems already formatted, the disc has stopped spinning, nothing else is happening

- I had to kill the program since it won't quit otherwise, no cancel AFAIK

- running the burn was fine, but again stuck at 34% during "Synchronising Cache" (sic). Complete bar is completely green, Buffer bar and Device Buffer bar are empty, disc has stopped spinning.

- had to kill again.

 

The files *seem* to be on the DVD but I wouldn't trust it under those circumstances. Seems to mirror many other reports of similar freeze of the software.

 

Here are the logs, hopefully you can fix your software, as it is it's unusable for me.

 

 

I 19:54:33 ImgBurn Version 2.5.8.0 started!
I 19:54:33 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 19:54:33 Total Physical Memory: 16,713,200 KiB  -  Available: 13,628,904 KiB
W 19:54:33 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 19:54:33 Initialising SPTI...
I 19:54:33 Searching for SCSI / ATAPI devices...
I 19:54:33 -> Drive 1 - Info: DTSOFT BDROM 1.05 (Y:) (Virtual)
I 19:54:33 -> Drive 2 - Info: HL-DT-ST BD-RE  BH10LS38 1.01-A0 (Z:) (RAID)
I 19:54:33 -> Drive 3 - Info: XIJSTKT 16Z45Y70 1.04 (X:) (SCSI)
I 19:54:33 Found 2 BD-ROMs and 1 BD-RE!
I 19:54:51 Operation Started!
I 19:54:51 Device: [0:0:0] HL-DT-ST BD-RE  BH10LS38 1.01 (Z:) (RAID)
I 19:54:51 Media Type: DVD+RW (Disc ID: MKM-A02-00)
I 19:54:51 Media Supported Write Speeds: 4x
I 19:54:51 Quick Erase: No
I 19:54:51 Format Properly: Yes
I 19:54:51 Format Size: Preferred
I 19:54:52 Erasing Disc...
 
(killed after waiting)
 
I 20:05:06 ImgBurn Version 2.5.8.0 started!
I 20:05:06 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1)
I 20:05:06 Total Physical Memory: 16,713,200 KiB  -  Available: 13,215,808 KiB
W 20:05:06 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 20:05:07 Initialising SPTI...
I 20:05:07 Searching for SCSI / ATAPI devices...
I 20:05:07 -> Drive 1 - Info: DTSOFT BDROM 1.05 (Y:) (Virtual)
I 20:05:07 -> Drive 2 - Info: HL-DT-ST BD-RE  BH10LS38 1.01-A0 (Z:) (RAID)
I 20:05:07 -> Drive 3 - Info: XIJSTKT 16Z45Y70 1.04 (X:) (SCSI)
I 20:05:07 Found 2 BD-ROMs and 1 BD-RE!
I 20:05:14 Operation Started!
I 20:05:14 Source File: C:\files\Linux\linuxmint-17.1-cinnamon-64bit.iso
I 20:05:14 Source File Sectors: 528,213 (MODE1/2048)
I 20:05:14 Source File Size: 1,081,780,224 bytes
I 20:05:14 Source File Volume Identifier: Linux Mint 17.1
I 20:05:14 Source File File System(s): ISO9660 (Bootable), Joliet
I 20:05:14 Destination Device: [0:0:0] HL-DT-ST BD-RE  BH10LS38 1.01 (Z:) (RAID)
I 20:05:15 Destination Media Type: DVD+RW (Disc ID: MKM-A02-00)
I 20:05:15 Destination Media Supported Write Speeds: 4x
I 20:05:15 Destination Media Sectors: 2,295,104
I 20:05:15 Write Mode: DVD
I 20:05:15 Write Type: DAO
I 20:05:15 Write Speed: MAX
I 20:05:15 Link Size: Auto
I 20:05:15 Lock Volume: Yes
I 20:05:15 Test Mode: No
I 20:05:15 OPC: No
I 20:05:15 BURN-Proof: Enabled
I 20:05:18 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 20:05:18 Book Type Setting: N/A
I 20:05:18 Filling Buffer... (80 MiB)
I 20:05:19 Writing LeadIn...
I 20:05:19 Writing Session 1 of 1... (1 Track, LBA: 0 - 528212)
I 20:05:19 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 528212)
I 20:08:34 Synchronising Cache...
 
(killed after waiting)

 



#2 Scythal

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Posted 11 April 2015 - 06:19 PM

On top of that, I had to reboot the computer otherwise it wouldn't let me eject the DVD, even manually.

 

Uninstalled the program.

 

(btw, your website has issues with the login system as well, it won't log automatically even though this option is selected).



#3 LIGHTNING UK!

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Posted 11 April 2015 - 07:12 PM

Your system is hanging, not the program.

The drive does the format, ImgBurn just polls it every second to see if it's finished and get the %complete value.

The same is true for the sync cache part.

Drives don't like being on controllers in RAID mode. Which controller is your drive attached to? (Which chipset?)
Undated drivers may fix your problems.

The forum logs in automatically for me. Has done for the past 8 or however many years.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!




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