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DVD+R DL burn stuck at 3%


Quansword

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I've been trying to burn AVCHD.iso to a disk for the better part of the day, and it's just not working.

 

Every time I try this, it gets to 3% completion, then the write rate goes to 0 and the device buffer just slowly goes between 9% and 27%. I honestly don't know why it would be doing this, I haven't burned anything with ImgBurn yet, but I tried to research the hell out of this thing. Can anybody figure out what's wrong here? I'm on my last disk.

 

Here's the log:

 

 

I 16:52:35 ImgBurn Version 2.5.7.0 started!
I 16:52:35 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)
I 16:52:35 Total Physical Memory: 33,503,552 KB  -  Available: 29,125,192 KB
I 16:52:35 Initialising SPTI...
I 16:52:35 Searching for SCSI / ATAPI devices...
I 16:52:35 -> Drive 1 - Info: PLDS DVD+-RW DL-8A4SH HD14 (D:) (RAID)
I 16:52:35 Found 1 DVD±RW/RAM!
I 17:08:33 Operation Started!
I 17:08:33 Source File: C:\Users\Name\Desktop\Star Wars Episode IV\SW_AVCHD v2.5\AVCHD v2.5.mds
I 17:08:33 Source File Sectors: 4,142,848 (MODE1/2048)
I 17:08:33 Source File Size: 8,484,552,704 bytes
I 17:08:33 Source File Volume Identifier: SW v2.5 AVCHD
I 17:08:33 Source File Volume Set Identifier: 44A4BA00003F3688
I 17:08:33 Source File Application Identifier: ImgBurn v2.5.8.0
I 17:08:34 Source File Implementation Identifier: ImgBurn
I 17:08:34 Source File File System(s): UDF (2.50)
I 17:08:34 Destination Device: [0:0:0] PLDS DVD+-RW DL-8A4SH HD14 (D:) (RAID)
I 17:08:34 Destination Media Type: DVD+R DL (Disc ID: MKM-003-00)
I 17:08:34 Destination Media Supported Write Speeds: 3x, 4x, 6x
I 17:08:34 Destination Media Sectors: 4,173,824
I 17:08:34 Write Mode: DVD
I 17:08:34 Write Type: DAO
I 17:08:34 Write Speed: 4x
I 17:08:34 DVD+R DL Reserve Track: No
I 17:08:34 Link Size: Auto
I 17:08:34 Lock Volume: Yes
I 17:08:34 Test Mode: No
I 17:08:34 OPC: No
I 17:08:34 BURN-Proof: Enabled
I 17:08:34 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 17:08:34 Optimal L0 Data Zone Capacity: 2,071,424
I 17:08:34 Optimal L0 Data Zone Method: ECC Block Boundary
I 17:09:25 Set L0 Data Zone Capacity Succeeded!
I 17:09:25 Filling Buffer... (80 MB)
I 17:09:25 Writing LeadIn...
I 17:09:27 Writing Session 1 of 1... (1 Track, LBA: 0 - 4142847)
I 17:09:27 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 4142847)
I 17:09:27 Writing Layer 0... (LBA: 0 - 2071423)
I 19:32:29 Abort Request Acknowledged
I 19:35:45 Synchronising Cache...
I 19:35:54 Closing Track...
I 19:35:56 Finalising Disc...
E 19:39:24 Failed to Write Image!
I 19:39:24 Exporting Graph Data...
I 19:39:25 Graph Data File: C:\Users\Name\AppData\Roaming\ImgBurn\Graph Data Files\PLDS_DVD+-RW_DL-8A4SH_HD14_WEDNESDAY-APRIL-15-2015_5-08_PM_MKM-003-00_4x.ibg
I 19:39:25 Export Successfully Completed!
E 19:39:25 Operation Aborted! - Duration: 02:30:51
I 19:39:25 Average Write Rate: 31 KB/s (0.0x) - Maximum Write Rate: 4,178 KB/s (3.0x)
I 19:52:29 Close Request Acknowledged
I 19:52:29 Closing Down...
I 19:52:30 Shutting down SPTI...
I 19:52:30 ImgBurn closed!
Edited by Quansword
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This is probably due to your drivers.

 

Optical drives don't like being on controllers in RAID mode.

 

Right click the destination drop down box when you're in Write mode and pick 'Family Tree'.

 

Close the prompt that comes up and then copy + paste everything from the Log window please.

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I 02:17:16 ImgBurn Version 2.5.7.0 started!

I 02:17:16 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7601 : Service Pack 1)

I 02:17:16 Total Physical Memory: 33,503,552 KB  -  Available: 29,052,400 KB

I 02:17:16 Initialising SPTI...

I 02:17:16 Searching for SCSI / ATAPI devices...

I 02:17:16 -> Drive 1 - Info: PLDS DVD+-RW DL-8A4SH HD14 (D:) (RAID)

I 02:17:16 Found 1 DVD±RW/RAM!

I 02:17:25 Device: [0:0:0] PLDS DVD+-RW DL-8A4SH HD14 (D:) (RAID)

I 02:17:25 Family Tree:

I 02:17:25 -> ACPI x64-based PC

I 02:17:25 -> Microsoft ACPI-Compliant System

I 02:17:25 -> PCI bus

I 02:17:25 -> Intel® Mobile Express Chipset SATA RAID Controller (VEN_8086&DEV_282A - Intel - iaStorA)

I 02:17:25 -> CD-ROM Drive (PLDS DVD+-RW DL-8A4SH SCSI CdRom Device) (Bus Number 2, Target Id 0, LUN 0)

I 02:18:09 Close Request Acknowledged

I 02:18:09 Closing Down...

I 02:18:09 Shutting down SPTI...

I 02:18:09 ImgBurn closed!

 

Here you go.

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Thar's a shame, the info doesn't include the version number on your system.

 

Do you know which version of the Intel Rapid Storage Technology drive you've got installed?

 

Are you actually using RAID on your machine or could you go into the BIOS and put it in AHCI mode?

 

It might be worth booting into Safe Mode and seeing if everything works ok in that.

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Hopefully what you need is in here, but it does look like I'm using RAID. According to the intel RST application:

 

System Information:

    OS name: Microsoft Windows 7 Ultimate

    OS version: 6.1.7601 Service Park 1 7601

    System name: NAME-PC

    System manufacturer: Alienware

    System model: M18xR2

    Processor: GenuineIntel Intel64 Family 6 Model 58 Stepping 9 2.801 GHz

    BIOS: Alienware, A10

 

Intel Rapid Storage Technology:

    User interface version: 11.7.0.1013

    Language: English (United States)

    RAID option ROM version: 11.6.0.1702

    Driver version: 11.7.0.1013

    ISDI version: 11.7.0.1013

 

Hardware Information:

    RAID Configuration

 

    Array Name: SATA_Array_0000

    Size: 732,594 MB

    Available space: 5 MB

    Number of volumes: 1

    Volume member: M18XR2_RAID0

    Number of array disks: 3

    Array disk: S12LNEAD1

    Array disk: S12LNEAD2

    Array disk: S12LNEAD3

    Disk data cache: Enabled

 

    Volume name: M18XR2_RAID0

    Status: Normal

    Type: RAID 0

    Size: 732,588MB

    System volume: Yes

    Data stripe size: 32 KB

    Write-back cache: Disabled

    Parity errors: 0

    Blocks with media errors: 0

    Physical sector size: 512 Bytes

    Logical sector size: 512 Bytes

 

    Hardware Information

 

    Controller name: Intel® Mobile Express Chipset SATA RAID Controller

    Type: SATA

    Mode: RAID

    Number of SATA ports: 5

    Number of volumes: 1

    Volume: M18XR2_RAID0

    Number of spares: 0

    Number of available disks: 0

    Rebuild on Hot Plug: Disabled

    Manufacturer: 32902

    Model number: 10282

    Product revision: 4

    Direct attached disk: S12LNEAD1

    Direct attached disk: S12LNEAD2

    Direct attached disk: S12LNEAD3

 

    Disk on Controller 0, Port 0

    Status: Normal

    Type: SATA SSD

    Location type: Internal

    Usage: Array disk

    Size: 238 GB

    System disk: No

    Disk data cache: Enabled

    Command queuing: NCQ

    SATA transfer rate: 6 Gb/s

    Model: SAMSUNG SSD SM841 2.5" 7mm 256GB

    Serial number: S12LNEAD1

    SCSI device ID: 0

    Firmware: DXM01D0Q

    Physical sector size: 512 Bytes

    Logical sector size: 512 Bytes

 

    Disk on Controller 0, Port 1

    Status: Normal

    Type: SATA SSD

    Location type: Internal

    Usage: Array disk

    Size: 238 GB

    System disk: No

    Disk data cache: Enabled

    Command queuing: NCQ

    SATA transfer rate: 6 Gb/s

    Model: SAMSUNG SSD SM841 2.5" 7mm 256GB

    Serial number: S12LNEAD2

    SCSI device ID: 1

    Firmware: DXM01D0Q

    Physical sector size: 512 Bytes

    Logical sector size: 512 Bytes

 

    Disk on Controller 0, Port 3

    Status: Normal

    Type: SATA SSD

    Location type: Internal

    Usage: Array disk

    Size: 238 GB

    System disk: No

    Disk data cache: Enabled

    Command queuing: NCQ

    SATA transfer rate: 3 Gb/s

    Model: SAMSUNG SSD SM841 2.5" 7mm 256GB

    Serial number: S12LNEAD3

    SCSI device ID: 3

    Firmware: DXM01D0Q

    Physical sector size: 512 Bytes

    Logical sector size: 512 Bytes

 

    ATAPI device on Controller 0, Port 2

    Location type: Internal

    SATA transfer rate: 1.5 Gb/s

    Model: PLDS DVD+/-RW DL-8A4SH

    Serial number: Leaving this out

    Firmware: HD14

 

    Empty port

    Port: 4

    Port location: External

Edited by Quansword
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There's an A11 bios update available for your laptop.

 

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=Y1VWX&fileId=3210558357&osCode=W764&productCode=alienware-m18x-r2&languageCode=EN&categoryId=BI

 

For the intel rapid storage tech driver, there are loads to try...

 

https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST-

 

Yours is 11.7, then there's a 12.0, 12.5,12.8,12.9, 13.1, 13.2 and finally 13.6.

 

Hopefully one of those will do the trick.

 

Normally I'd expect the optical drive to be on port 4 or 5 (where ports start on port 0). That way, the RAID portion has ports 0 - 3 (4 in total) and the remaining 2 ports (assuming the usual 6 in total) can be left in AHCI mode - as the last 2 don't normally support RAID at all.

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Well, that definitely fixed it (and writing at 6x instead of 4x). Thank you.

 

Now I just seem to have the problem of my blu ray player not reading the disks. I can still access the .m2ts file on my computer and watch the movies that way though, so I'm satisfied.

 

But just in case you can help, do you have any ideas as to why my blu ray player can't read the disks?

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I used UDF 2.5 on all of them (I assume that's what you meant by version).

 

Also, I believe so, I have these folders on the disks:

 

 

BDMV:

 

- AUXDATA

 

- BACKUP:

- - BDJO

- - CLIPINF:

- - - 00000.clpi

- - JAR

- - PLAYLIST:

- - - 00000.mpls

- - index.bdmv

- - MovieObject.bdmv

 

- BDJO

 

- CLIPINF:

- - 00000.clpi

 

- JAR

 

- META

 

- PLAYLIST:

- - 00000.mpls

 

- STREAM

- - 00000.m2ts

 

- index.bdmv

- MovieObject.bdmv

 

 

CERTIFICATE:

 

- BACKUP

Edited by Quansword
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