Kapitald Posted June 27, 2015 Share Posted June 27, 2015 Hello Friends, I recently received this error and I'm not familiar with how to resolve it. There must be an issue with one of my drivers or BIOS settings or something? I've tried unplugging my burner and plugging it into a different SATA port. It didn't help. This drive has worked before. Possibly when I had Windows 7. I can't remember because I don't use it often. I know I switched from an IDE optical drive to this ASUS Sata drive a couple years ago and it has worked between then and now. I'm using Windows 8.1 64 bit. A practically brand new ASUS DRW-24B1ST c-20 I have provided a few different screenshots: one of the error, device manager, and a picture of the optical drive itself. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 27, 2015 Share Posted June 27, 2015 Right click the drive selection box and pick 'family tree'. Close the prompt that comes up and then copy and paste everything from the log window. Link to comment Share on other sites More sharing options...
Kapitald Posted June 27, 2015 Author Share Posted June 27, 2015 I'm sorry where is the "drive selection box?" Link to comment Share on other sites More sharing options...
Kapitald Posted June 27, 2015 Author Share Posted June 27, 2015 Nevermind got it! I 17:11:54 ImgBurn Version 2.5.8.0 started! I 17:11:54 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200) I 17:11:54 Total Physical Memory: 8,387,696 KiB - Available: 5,877,948 KiB I 17:11:54 Initialising SPTI... I 17:11:54 Searching for SCSI / ATAPI devices... I 17:11:55 -> Drive 1 - Info: ASUS DRW-24B1ST c 1.05 (E:) (SATA) I 17:11:55 Found 1 DVD±RW/RAM! I 17:12:15 Device: [2:0:0] ASUS DRW-24B1ST c 1.05 (E:) (SATA) I 17:12:15 Family Tree: I 17:12:15 -> ACPI x64-based PC I 17:12:15 -> Microsoft ACPI-Compliant System I 17:12:15 -> PCI bus I 17:12:15 -> Standard SATA AHCI Controller (VEN_1002&DEV_4391 - ATI - storahci - v6.3.9600.16384) I 17:12:15 -> CD-ROM Drive (ASUS DRW-24B1ST c) (Bus Number 5, Target Id 0, LUN 0) Link to comment Share on other sites More sharing options...
Kapitald Posted June 27, 2015 Author Share Posted June 27, 2015 Does it think I just have a CD-Rom drive instead of an DVD-RW drive? Link to comment Share on other sites More sharing options...
Kapitald Posted June 27, 2015 Author Share Posted June 27, 2015 Just thinking....when I installed windows 8 I forgot to switch the BIOS to AHCI for my solid state drive. I went back and switched it after install. I had to do some registry corrections to be able to do this. I don't know if this would have affected the optical drive but thought it may be worth mentioning. Link to comment Share on other sites More sharing options...
Kapitald Posted June 28, 2015 Author Share Posted June 28, 2015 The optical drive is not being detected in BIOS. So I can't boot anything from a disc. Once booted into Windows, I can still play dvd's on it and audio cd's. Just having trouble writing to a disc. My motherboard is an ASUS M3A78 and all the SATA ports are located right next to each other. So when I switched to AHCI I believe all the SATA ports have switched to AHCI and I think that doesn't work well with optical drives. The motherboard doesn't have any other adapters I can use for a SATA connection. It looks like I may need to buy an IDE optical drive if I want to continue using AHCI for my solid state hard drive. I guess I can try another burning software just to double check. Link to comment Share on other sites More sharing options...
Kapitald Posted June 28, 2015 Author Share Posted June 28, 2015 Well I downloaded CDBurnerXP from filehippo just to try another software to see if I still had a problem and got the error below. I think this has to do with AHCI but not sure. Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 28, 2015 Share Posted June 28, 2015 You've updated the bios on the board yeah? According to the family tree info, your board uses an ATI chipset. Take a look at their website for drivers for motherboards / sata controllers. It might be worth trying the ElbyCDIO interface to see if that can bypass anything that's messing things up. You'll do have to install an Elaborate Bytes / Slysoft product in order to get that installed. Link to comment Share on other sites More sharing options...
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