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Version 2.5.8 can't verify DVD9



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#1 Rollinnn

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Posted 28 July 2015 - 06:51 PM

Hello!

Version 2.5.8 (and also 2.5.7 and 2.5.6) can't verify DVD9. It gives infinitely repeatig error "The supplied user buffer is not valid for the requested operation". Version 2.5.5 on same PC with same drive verifies same disc just fine. I also had this problem on my old PC with OS WinXP SP3 and drive SONY DVD RW DRU-830A.

Log from 2.5.8:

I 21:22:58 ImgBurn Version 2.5.8.0 started!
I 21:22:58 Microsoft Windows 7 Ultimate Edition (6.1, Build 7601 : Service Pack 1)
I 21:22:58 Total Physical Memory: 3 631 036 KiB  -  Available: 2 441 468 KiB
W 21:22:58 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 21:22:58 Initialising SPTI...
I 21:22:58 Searching for SCSI / ATAPI devices...
I 21:23:00 -> Drive 1 - Info: ASUS BW-14D1XT 1.00 (E:) (SATA)
I 21:23:00 -> Drive 2 - Info: ONOXO OTQJCDUJ8LY 1.04 (I:) (SCSI)
I 21:23:00 Found 1 BD-ROM and 1 BD-RE XL!
I 21:24:07 Operation Started!
I 21:24:07 Source Device: [1:0:0] ASUS BW-14D1XT 1.00 (E:) (SATA)
I 21:24:07 Source Media Type: DVD+R DL (Book Type: DVD+R DL) (Disc ID: MKM-003-00)
I 21:24:07 Source Media Supported Read Speeds: 2x; 4x; 6,8x; 9x; 11x; 13,1x
I 21:24:07 Source Media Supported Write Speeds: 4x
I 21:24:07 Source Media Sectors: 4 158 096 (Track Path: OTP - L0: 2 086 896 - L1: 2 071 200)
I 21:24:07 Source Media Size: 8 515 780 608 bytes
I 21:24:07 Verify Against Image File: No
I 21:24:07 Read Speed (Data/Audio): MAX / MAX
I 21:24:08 Read Speed - Effective: 5,4x - 13,1x; 13,1x - 5,4x
I 21:24:08 Verifying Session 1 of 5... (1 Track, LBA: 0 - 2791215)
I 21:24:08 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2791215)
I 21:24:08 Verifying Layer 0... (LBA: 0 - 2086895)
I 21:30:09 Verifying Layer 1... (LBA: 2086896 - 2791215)
I 21:31:42 Verifying Session 2 of 5... (1 Track, LBA: 2793264 - 3016847)
I 21:31:42 Verifying Track 1 of 1... (MODE1/2048, LBA: 2793264 - 3016847)
W 21:31:42 Failed to Read Sectors 2793264 - 2086895 - Reason: The supplied user buffer is not valid for the requested operation.
W 21:31:42 Failed to Read Sectors 2793264 - 2086895 - Reason: The supplied user buffer is not valid for the requested operation.
W 21:31:42 Failed to Read Sectors 2793264 - 2086895 - Reason: The supplied user buffer is not valid for the requested operation.

 

Last error is repeating infinitely.

 

Log from 2.5.5 (same PC, same drive, same disc):

I 21:36:15 ImgBurn Version 2.5.5.0 started!
I 21:36:15 Microsoft Windows 7 Ultimate Edition (6.1, Build 7601 : Service Pack 1)
I 21:36:15 Total Physical Memory: 3 631 036 KB  -  Available: 2 003 504 KB
W 21:36:15 Duplex Secure's SPTD driver can have a detrimental effect on drive performance.
I 21:36:15 Initialising SPTI...
I 21:36:15 Searching for SCSI / ATAPI devices...
I 21:36:16 -> Drive 1 - Info: ASUS BW-14D1XT 1.00 (E:) (SATA)
I 21:36:16 -> Drive 2 - Info: ONOXO OTQJCDUJ8LY 1.04 (I:) (SCSI)
I 21:36:16 Found 1 BD-ROM and 1 BD-RE!
I 21:36:34 Operation Started!
I 21:36:34 Source Device: [1:0:0] ASUS BW-14D1XT 1.00 (E:) (SATA)
I 21:36:34 Source Media Type: DVD+R DL (Book Type: DVD+R DL) (Disc ID: MKM-003-00) (Speeds: 4x)
I 21:36:34 Source Media Sectors: 4 212 768
I 21:36:34 Source Media Size: 8 627 748 864 bytes
I 21:36:34 Verify Against Image File: No
I 21:36:34 Read Speed (Data/Audio): MAX / MAX
I 21:36:35 Verifying Session 1 of 5... (1 Track, LBA: 0 - 2791215)
I 21:36:35 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2791215)
I 21:36:35 Verifying Layer 0... (LBA: 0 - 2086895)
I 21:42:35 Verifying Layer 1... (LBA: 2086896 - 2791215)
I 21:44:07 Verifying Session 2 of 5... (1 Track, LBA: 0 - 223583)
I 21:44:07 Verifying Track 1 of 1... (MODE1/2048, LBA: 2793264 - 3016847)
I 21:45:06 Verifying Session 3 of 5... (1 Track, LBA: 0 - 223631)
I 21:45:06 Verifying Track 1 of 1... (MODE1/2048, LBA: 3018896 - 3242527)
I 21:45:56 Verifying Session 4 of 5... (1 Track, LBA: 0 - 913519)
I 21:45:56 Verifying Track 1 of 1... (MODE1/2048, LBA: 3244576 - 4158095)
I 21:48:30 Verifying Session 5 of 5... (1 Track, LBA: 0 - 13647)
I 21:48:30 Verifying Track 1 of 1... (MODE1/2048, LBA: 4160144 - 4173791)
I 21:48:32 Exporting Graph Data...
I 21:48:32 Graph Data File: C:\Users\Андрей\AppData\Roaming\ImgBurn\Graph Data Files\ASUS_BW-14D1XT_1.00_28-ИЮЛЬ-2015-Г-_21-36_MKM-003-00.ibg
I 21:48:32 Export Successfully Completed!
I 21:48:32 Operation Successfully Completed! - Duration: 00:11:57
I 21:48:32 Average Verify Rate: 11 751 KB/s (8.5x) - Maximum Verify Rate: 38 107 KB/s (27.5x)



#2 LIGHTNING UK!

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Posted 29 July 2015 - 06:36 AM

You're lucky it's ever done anything on that disc. Multi session DVDs aren't supported. Read mode blocks them, verify mode doesn't appear to (I probably forgot) but obviously doesn't work.
It's reading from the wrong places, so verification is pointless on such a disc and for whatever reason, it's trying to read faaaar too much in one go and that's why you've got the error about the user buffer.

Edit: oops not far too much, it's trying to read backwards or something as it hits session 2.
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