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yuriswita

Get hacked after downloading video games

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I do not know why but Google Chrome is hacked by Windowssecurityalarm.com!!! Can close the homepage of Chrome no matter what I try to do. Also some other unwanted programs are installed. I can uninstall all programs as well as the video games I downlaod but I just can not close this tab!!! It just gets me crazy!!! I Google it and find that it is a browser hijacker!! I follow the removal gudie here, but get stucked in some steps like open a new tab from "new incognito window"....What is it? How can I do that?

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Assuming it hasn't been somehow disabled by whatever hijacked Chrome, you can open an incognito window two ways.  First, there is normally a command in the "hamburger icon" in the upper right of Chrome.  It's the third command in the list.  Otherwise, you can open one with Ctrl+Shift+N.

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Assuming it hasn't been somehow disabled by whatever hijacked Chrome, you can open an incognito window two ways.  First, there is normally a command in the "hamburger icon" in the upper right of Chrome.  It's the third command in the list.  Otherwise, you can open one with Ctrl+Shift+N.

Thank you!!! I can not find the "hamburger icon" but Ctrl+Shift+N really help!

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Well, they call it the hamburger icon, but it's actually the icon that is made of 3 horizontal bars.  It's right below the X in the upper right corner that closes Chrome.  It's just to the right of the address bar.  If you don't have that icon, you have something seriously messed up.

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