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Failed to create image from disc


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#1 suspiciouscoffee

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Posted 13 April 2017 - 09:48 PM

After using imgburn many times to get images from discs, suddenly I'm experiencing failure about 7% each time I try with a certain disc, which is a DVD+R copy of a disc a friend of mine gave me a few months ago.  I actually used imgburn back then to create this disc, and only now am I running into trouble trying to make another disc.

 

Here's the log:

 

I 05:20:38 ImgBurn Version 2.5.8.0 started!
I 05:20:38 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 05:20:38 Total Physical Memory: 3,886,624 KiB  -  Available: 2,584,900 KiB
I 05:20:38 Initialising SPTI...
I 05:20:38 Searching for SCSI / ATAPI devices...
I 05:20:38 -> Drive 1 - Info: Slimtype DVD A DS8A8SH KS22 (D:) (SATA)
I 05:20:38 Found 1 DVD±RW/RAM!
I 05:21:24 Operation Started!
I 05:21:24 Source Device: [0:0:0] Slimtype DVD A DS8A8SH KS22 (D:) (SATA)
I 05:21:24 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: CMC MAG-M01-00)
I 05:21:24 Source Media Supported Read Speeds: 3x, 4x
I 05:21:24 Source Media Supported Write Speeds: 3x, 4x, 6x, 8x
I 05:21:24 Source Media Sectors: 2,231,680 (Track Path: PTP)
I 05:21:24 Source Media Size: 4,570,480,640 bytes
I 05:21:24 Source Media Volume Identifier: VI DE
I 05:21:24 Source Media Volume Set Identifier: 56D103140000000E
I 05:21:24 Source Media Application Identifier: MKISOFS ISO 9660/HFS FILESYSTEM BUILDER & CDRECORD CD-R/DVD CREATOR © 1993 E.YOUNGDALE © 1997 J.PEARSON/J.SCHILLING
I 05:21:24 Source Media Implementation Identifier: mkisofs
I 05:21:24 Source Media File System(s): ISO9660, UDF (1.02)
I 05:21:24 Read Speed (Data/Audio): 4x / 4x
I 05:21:24 Destination File: C:\Users\matthews\Documents\VI DE.ISO
I 05:21:24 Destination Free Space: 415,161,028,608 Bytes (405,430,692.00 KiB) (395,928.41 MiB) (386.65 GiB)
I 05:21:24 Destination File System: NTFS
I 05:21:24 File Splitting: Auto
I 05:21:25 Read Speed - Effective: 1.7x - 4x
I 05:21:28 Reading Session 1 of 1... (1 Track, LBA: 0 - 2231679)
I 05:21:28 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2231679)
W 05:23:39 Failed to Read Sectors 145056 - 145087 - Reason: L-EC Uncorrectable Error
W 05:23:47 Failed to Read Sector 145082 - Reason: L-EC Uncorrectable Error
W 05:23:47 Sector 145082 maps to File: \VIDEO_TS\VTS_01_1.VOB
W 05:23:47 Retrying (1 of 20)...
W 05:23:54 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:23:54 Retrying (2 of 20)...
W 05:24:01 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:24:01 Retrying (3 of 20)...
I 05:24:02 Reading Sectors...
W 05:24:31 Failed to Read Sectors 160416 - 160447 - Reason: L-EC Uncorrectable Error
W 05:24:42 Failed to Read Sector 160445 - Reason: L-EC Uncorrectable Error
W 05:24:42 Sector 160445 maps to File: \VIDEO_TS\VTS_01_1.VOB
W 05:24:42 Retrying (1 of 20)...
W 05:24:49 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:24:50 Retrying (2 of 20)...
W 05:24:57 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:24:57 Retrying (3 of 20)...
I 05:25:01 Reading Sectors...
W 05:25:08 Failed to Read Sectors 160576 - 160607 - Reason: L-EC Uncorrectable Error
W 05:25:28 Failed to Read Sectors 164576 - 164607 - Reason: L-EC Uncorrectable Error
W 05:25:42 Failed to Read Sectors 164640 - 164671 - Reason: L-EC Uncorrectable Error
W 05:25:56 Failed to Read Sectors 165408 - 165439 - Reason: L-EC Uncorrectable Error
W 05:26:04 Failed to Read Sector 165414 - Reason: L-EC Uncorrectable Error
W 05:26:04 Sector 165414 maps to File: \VIDEO_TS\VTS_01_1.VOB
W 05:26:04 Retrying (1 of 20)...
W 05:26:11 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:11 Retrying (2 of 20)...
W 05:26:18 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:18 Retrying (3 of 20)...
W 05:26:25 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:25 Retrying (4 of 20)...
W 05:26:32 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:32 Retrying (5 of 20)...
W 05:26:39 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:39 Retrying (6 of 20)...
W 05:26:46 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:46 Retrying (7 of 20)...
W 05:26:54 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:26:54 Retrying (8 of 20)...
W 05:27:01 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:01 Retrying (9 of 20)...
W 05:27:08 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:08 Retrying (10 of 20)...
W 05:27:15 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:19 Retrying (11 of 20)...
W 05:27:26 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:26 Retrying (12 of 20)...
W 05:27:34 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:34 Retrying (13 of 20)...
W 05:27:41 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:41 Retrying (14 of 20)...
W 05:27:48 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:48 Retrying (15 of 20)...
W 05:27:55 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:27:55 Retrying (16 of 20)...
W 05:28:03 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:28:07 Retrying (17 of 20)...
W 05:28:14 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:28:14 Retrying (18 of 20)...
W 05:28:22 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:28:22 Retrying (19 of 20)...
W 05:28:29 Retry Failed - Reason: L-EC Uncorrectable Error
W 05:28:29 Retrying (20 of 20)...
W 05:28:37 Retry Failed - Reason: L-EC Uncorrectable Error
E 14:37:52 Failed to Read Sector 165414 - Reason: L-EC Uncorrectable Error
E 14:37:52 Sector 165414 maps to File: \VIDEO_TS\VTS_01_1.VOB
E 14:37:52 Failed to Read Sectors!
I 14:37:54 Exporting Graph Data...
I 14:37:54 Graph Data File: C:\Users\matthews\AppData\Roaming\ImgBurn\Graph Data Files\Slimtype_DVD_A_DS8A8SH_KS22_THURSDAY-APRIL-13-2017_5-21_AM_CMC_MAG-M01-00.ibg
I 14:37:54 Export Successfully Completed!
E 14:37:54 Operation Failed! - Duration: 09:16:27
E 14:37:54 Average Read Rate: 9 KiB/s (0.0x) - Maximum Read Rate: 2,654 KiB/s (2.0x)
 


#2 LIGHTNING UK!

LIGHTNING UK!

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Posted 13 April 2017 - 11:02 PM

Your drive can't read the disc.

Is it dirty / scratched? Try cleaning it.

Try reading it in a different drive if you have access to one. Some are better at reading problem discs than others.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!




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