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Disk problem


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3 replies to this topic

#1 Jimbo

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Posted 14 September 2017 - 02:47 PM

When I go to play the new disk I get this error message "This disk is incompatible", tried on two different disks drives, using a Verbatim disk.


Edited by Jimbo, 14 September 2017 - 02:49 PM.


#2 LIGHTNING UK!

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Posted 14 September 2017 - 06:06 PM

Post the burn+verify log please.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!

#3 Jimbo

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Posted 14 September 2017 - 06:22 PM

I 12:55:06 ImgBurn Version 2.5.8.0 started!
I 12:55:06 Microsoft Windows 8 Professional x64 Edition (6.2, Build 9200)
I 12:55:06 Total Physical Memory: 16,727,236 KiB  -  Available: 13,480,276 KiB
I 12:55:06 Initialising SPTI...
I 12:55:06 Searching for SCSI / ATAPI devices...
I 12:55:07 -> Drive 1 - Info: PIONEER BD-RW   BDR-209D 1.34-ID61 (D:) (SATA)
I 12:55:07 -> Drive 2 - Info: HL-DT-ST BD-RE  WH16NS40 1.02 (J:) (SATA)
I 12:55:07 Found 1 BD-RE and 1 BD-RE XL!
I 12:56:48 Operation Started!
I 12:56:48 Source File: G:\AAAAMovies\AMERICAN_WRESTLER_THE_WIZARD.ISO
I 12:56:48 Source File Sectors: 626,209 (MODE1/2048)
I 12:56:48 Source File Size: 1,282,476,032 bytes
I 12:56:48 Source File File System(s): None
I 12:56:48 Destination Device: [0:0:0] PIONEER BD-RW   BDR-209D 1.34 (D:) (SATA)
I 12:56:48 Destination Media Type: DVD-R (Disc ID: MCC 03RG20)
I 12:56:48 Destination Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x
I 12:56:48 Destination Media Sectors: 2,297,888
I 12:56:48 Write Mode: DVD
I 12:56:48 Write Type: DAO
I 12:56:48 Write Speed: 8x
I 12:56:48 Link Size: Auto
I 12:56:48 Lock Volume: Yes
I 12:56:48 Test Mode: No
I 12:56:48 OPC: Yes
I 12:56:48 BURN-Proof: Enabled
I 12:56:48 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
I 12:56:48 Advanced Settings - Optimal Writing Speed: No
I 12:57:03 Filling Buffer... (80 MiB)
I 12:57:05 Writing LeadIn...
I 12:57:18 Writing Session 1 of 1... (1 Track, LBA: 0 - 626208)
I 12:57:18 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 626208)
I 12:59:24 Synchronising Cache...
I 12:59:36 Exporting Graph Data...
I 12:59:36 Graph Data File: C:\Users\Lukey\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_BD-RW_BDR-209D_1.34_THURSDAY-SEPTEMBER-14-2017_12-56_PM_MCC_03RG20_8x.ibg
I 12:59:36 Export Successfully Completed!
I 12:59:36 Operation Successfully Completed! - Duration: 00:02:48
I 12:59:36 Average Write Rate: 10,019 KiB/s (7.4x) - Maximum Write Rate: 10,901 KiB/s (8.1x)
I 12:59:36 Cycling Tray before Verify...
I 12:59:47 Device Ready!
I 12:59:48 Operation Started!
I 12:59:48 Source Device: [0:0:0] PIONEER BD-RW   BDR-209D 1.34 (D:) (SATA)
I 12:59:48 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: MCC 03RG20)
I 12:59:48 Source Media Supported Read Speeds: 16x
I 12:59:48 Source Media Supported Write Speeds: 4x, 6x, 8x, 12x, 16x
I 12:59:48 Source Media Sectors: 626,209 (Track Path: PTP)
I 12:59:48 Source Media Size: 1,282,476,032 bytes
I 12:59:48 Image File: G:\AAAAMovies\AMERICAN_WRESTLER_THE_WIZARD.ISO
I 12:59:48 Image File Sectors: 626,209 (MODE1/2048)
I 12:59:48 Image File Size: 1,282,476,032 bytes
I 12:59:48 Image File File System(s): None
I 12:59:48 Read Speed (Data/Audio): MAX / MAX
I 12:59:49 Read Speed - Effective: 6.6x - 16x
I 12:59:49 Verifying Session 1 of 1... (1 Track, LBA: 0 - 626208)
I 12:59:49 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 626208)
I 13:01:52 Exporting Graph Data...
I 13:01:52 Graph Data File: C:\Users\Lukey\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_BD-RW_BDR-209D_1.34_THURSDAY-SEPTEMBER-14-2017_12-56_PM_MCC_03RG20_8x.ibg
I 13:01:52 Export Successfully Completed!
I 13:01:52 Operation Successfully Completed! - Duration: 00:02:02
I 13:01:52 Average Verify Rate: 10,350 KiB/s (7.7x) - Maximum Verify Rate: 13,609 KiB/s (10.1x)


#4 dbminter

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Posted 14 September 2017 - 09:39 PM

Is there anything on the disc when you put it in a PC drive and open the contents in Windows/File Explorer?

 

 

Given the file size and the disc label, it looks like you were trying to burn a container file of a movie to a DVD?  Maybe your player(s) don't support that container file type.  1 GB is awfully small for a DVD Video disc.

 

 

Is this error message just on stand alone physical DVD players?  Or is this being returned by PC player software?  What exactly is saying the disc is incompatible?

 

 

If it's a physical DVD player, it may not like DVD-R, which may be the case for older/cheaper/junk players.  Or it may just be that the physical player doesn't like MCC DVD-R.






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