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jtecm220

IMG shows success, but disc won't play

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Morning, 

I have attempted to burn a BD-SL. IMG logs show successful, I confirm image on the disc under "properties". When I attempt to play in computer or stand alone BD player, the menus for the project will play, but the video will not. 

Appreciate any help you can give. Been using IMG for year and never had issues until now.

Thanks

 

I 07:44:33 ImgBurn Version 2.5.8.0 started!
I 07:44:33 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 07:44:33 Total Physical Memory: 16,737,176 KiB  -  Available: 13,639,980 KiB
I 07:44:33 Initialising SPTI...
I 07:44:33 Searching for SCSI / ATAPI devices...
I 07:44:33 -> Drive 1 - Info: PIONEER BD-RW   BDR-208D 1.10-ID61 (G:) (SATA)
I 07:44:33 -> Drive 2 - Info: ASUS BC-12B1ST   b 1.00 (F:) (SATA)
I 07:44:33 Found 1 BD-ROM XL/DVD±RW and 1 BD-RE!
W 07:48:03 Device Arrival Detected!
I 07:48:03 Searching for SCSI / ATAPI devices...
I 07:48:03 -> Drive 1 - Info: DiscSoft Virtual 1.0 (D:) (Virtual)
I 07:48:04 -> Drive 2 - Info: PIONEER BD-RW   BDR-208D 1.10-ID61 (G:) (SATA)
I 07:48:04 -> Drive 3 - Info: ASUS BC-12B1ST   b 1.00 (F:) (SATA)
I 07:48:04 Found 1 BD-ROM XL, 1 BD-ROM XL/DVD±RW and 1 BD-RE!
I 07:48:53 Operation Started!
I 07:48:53 Source File: O:\Videos\2018 Movies\Summit recital\Summit Recital DL-BD.iso
I 07:48:53 Source File Sectors: 11,249,632 (MODE1/2048)
I 07:48:53 Source File Size: 23,039,246,336 bytes
I 07:48:53 Source File Volume Identifier: Summit Recital
I 07:48:53 Source File Volume Set Identifier: 4CD7716FRDUS0004
I 07:48:53 Source File Implementation Identifier: Ulead Systems USA Inc.
I 07:48:54 Source File File System(s): UDF (2.50)
I 07:48:54 Destination Device: [0:0:0] PIONEER BD-RW   BDR-208D 1.10 (G:) (SATA)
I 07:48:54 Destination Media Type: BD-R (Disc ID: OTCBDR-002-000)
I 07:48:54 Destination Media Supported Write Speeds: 2x, 4x, 6x, 8x
I 07:48:54 Destination Media Sectors: 12,219,392
I 07:48:54 Write Mode: BD
I 07:48:54 Write Type: Incremental
I 07:48:54 Write Speed: 2x
I 07:48:54 Hardware Defect Management Active: No
I 07:48:54 BD-R Verify Not Required: Yes
I 07:48:54 Link Size: Auto
I 07:48:54 Lock Volume: Yes
I 07:48:54 Test Mode: No
I 07:48:54 OPC: No
I 07:48:54 BURN-Proof: Enabled
I 07:48:54 Write Speed Successfully Set! - Effective: 8,990 KB/s (2x)
I 07:48:54 Advanced Settings - Optimal Writing Speed: No
I 07:48:54 Filling Buffer... (80 MiB)
I 07:48:57 Writing LeadIn...
I 07:49:10 Writing Session 1 of 1... (1 Track, LBA: 0 - 11249631)
I 07:49:10 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 11249631)
I 08:32:24 Synchronising Cache...
I 08:32:25 Closing Track...
I 08:32:26 Finalising Disc...
I 08:32:36 Exporting Graph Data...
I 08:32:36 Graph Data File: C:\Users\owner\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_BD-RW_BDR-208D_1.10_TUESDAY-JUNE-26-2018_7-48_AM_OTCBDR-002-000_2x.ibg
I 08:32:36 Export Successfully Completed!
I 08:32:36 Operation Successfully Completed! - Duration: 00:43:42
I 08:32:36 Average Write Rate: 8,673 KiB/s (2.0x) - Maximum Write Rate: 8,827 KiB/s (2.0x)
I 08:32:36 Cycling Tray before Verify...
I 08:32:50 Device Ready!
I 08:32:52 Operation Started!
I 08:32:52 Source Device: [0:0:0] PIONEER BD-RW   BDR-208D 1.10 (G:) (SATA)
I 08:32:52 Source Media Type: BD-R (Disc ID: OTCBDR-002-000)
I 08:32:52 Source Media Supported Read Speeds: 12x
I 08:32:52 Source Media Supported Write Speeds: 2x, 4x, 6x, 8x
I 08:32:52 Source Media Sectors: 11,249,632
I 08:32:52 Source Media Size: 23,039,246,336 bytes
I 08:32:52 Image File: O:\Videos\2018 Movies\Summit recital\Summit Recital DL-BD.iso
I 08:32:52 Image File Sectors: 11,249,632 (MODE1/2048)
I 08:32:52 Image File Size: 23,039,246,336 bytes
I 08:32:52 Image File Volume Identifier: Summit Recital
I 08:32:52 Image File Volume Set Identifier: 4CD7716FRDUS0004
I 08:32:52 Image File Implementation Identifier: Ulead Systems USA Inc.
I 08:32:52 Image File File System(s): UDF (2.50)
I 08:32:52 Read Speed (Data/Audio): MAX / MAX
I 08:32:53 Read Speed - Effective: 5x - 12x
I 08:32:53 Verifying Session 1 of 1... (1 Track, LBA: 0 - 11249631)
I 08:32:53 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 11249631)
I 08:45:22 Exporting Graph Data...
I 08:45:22 Graph Data File: C:\Users\owner\AppData\Roaming\ImgBurn\Graph Data Files\PIONEER_BD-RW_BDR-208D_1.10_TUESDAY-JUNE-26-2018_7-48_AM_OTCBDR-002-000_2x.ibg
I 08:45:22 Export Successfully Completed!
I 08:45:22 Operation Successfully Completed! - Duration: 00:12:29
I 08:45:22 Average Verify Rate: 30,079 KiB/s (6.9x) - Maximum Verify Rate: 33,972 KiB/s (7.7x)
 

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Most likely in a situation like this, the problem is with the authoring software.  It didn't generate properly playable contents.

 

 

Do you have an actual BDMV folder on your hard disk where the BD was generated?  If so, try playing that folder in a software player on your PC.  If it still doesn't play properly, it wasn't authored correctly.

 

 

Have you changed the type of BD-R you've been using?  I've never heard of Disc ID: OTCBDR-002-000 so it may be a cheap type of media.  If you've always been using it, then you wouldn't care about that.

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Let me burn the project as folders instead of .ios and see. Will advise.

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Most likely in a situation like this, the problem is with the authoring software.  It didn't generate properly playable contents.

 

 

Do you have an actual BDMV folder on your hard disk where the BD was generated?  If so, try playing that folder in a software player on your PC.  If it still doesn't play properly, it wasn't authored correctly.

 

 

Have you changed the type of BD-R you've been using?  I've never heard of Disc ID: OTCBDR-002-000 so it may be a cheap type of media.  If you've always been using it, then you wouldn't care about that.

Been using these particular brand of discs for couple years....RiData BD-R  4x. I always try and do a test brun w/ a Varbatium BD-RE_-SL 2x first to make sure it looks good.

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I burned the project, saved as files... I enter the BDMV folder, subfolder>stream. 21.3 GB (22,972,999,680 bytes), It will play the video file in the computer, no audio though.

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Video "file?"  Only one file?  Then there's probably something wrong somewhere with the encoder because BDMV should contain multiple files, unless it's a really small video you've created.

 

 

All in all, it seems there's a problem with your encoding software on this particular project.  First, it created a BD that only loads menus.  And now you can't get audio to play back.  There's something wrong with the encoder or the player you're using doesn't support that audio codec, so you're getting silence on playback.

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5 files total... largest=22,494,450... the other 4 I assume are the menus.. 594kb x2, 606, 624 and 552kb

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Hi Guys. Disregard the part about NO audio. I was a total nit wit and had didn't realize I had muted the speakers. Still have the issue of video won't play back.

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No screen shot was apparently attached, but I don't think I need one at this point.

 

 

Trying creating a new image in Build mode in ImgBurn, importing the BDMV folder and the CERTIFICATE folder if it exists.  Basically, drag and drop all folders your encoder created.  Create this image and burn it to a BD-RE for testing.  See if it plays alright when ImgBurn makes the image.  Check you get audio in the movie, too.  If it still doesn't play right or there's no audio, the fault is most likely in the encoder.

 

 

You could also try mounting the image ImgBurn creates and see if it plays in a software player.  If it plays in a software player as a mounted virtual drive but doesn't when you play the disc from your BD drive, your drive is probably at fault.  You'll know the image is good and the authoring software isn't the culprit.  So, the only remaining suspect is the drive.

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Hi Guys. Disregard the part about NO audio. I was a total nit wit and had didn't realize I had muted the speakers. Still have the issue of video won't play back.

 

 

Happens to us all.  I was converting an audio tape and there was no sound.  So, I thought the tape was blank for some reason.  After 28 minutes of converting, I stopped it and checked the MP3 only to find there was audio.  What had happened was, I had connected the earphone jack to a specially designed setup to convert earphone jacks to VCR input.  And I had muted the TV the entire time, resulting in no audio, of course.  :doh:

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Ok... so ck this out... I have an old version of Nero (12). I tried burning the project using it. Project goes through and I see a note at the end of the log, showing burned successfully. Unable to close. What would keep this program or Nero from being able to close/finalize?

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If that's in a Nero log, you'll have to ask Nero that.  In the ImgBurn log you posted earlier, there doesn't appear to be anything about being unable to close, so it's beyond the scope of this forum.  But, I will say this, Nero does some unconventional things when it comes to burns.  For instance, with unformatted DVD rewritable media, it doesn't properly fully format them.

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