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I/O errors burning single layer and double layer DVD's


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Read the Guides forum if you don't know how to do something. :readbook:
If you have a question or a problem, check the FAQ and use the Search to see if you can find the answer for yourself. :lightbulb:
If you're having trouble burning double layer media, read Here.
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Make sure you include a copy of the program's log in your post. No log = :chair:


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#1 agentalbert

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Posted 30 June 2018 - 08:53 PM

Hello, my first post here. I've looked around and read the FAQ and a few other threads, but it seems the log is needed to learn anything, so I'm starting a new topic as directed. Have recently been getting an error burning either single or dual layer DVD's. Happened with DVD Decrypter (where I would burn .iso files to dvd) and now with ImgBurn which I just downloaded.

 

Win 7 PC. My dvd/cd burning drive shows as ATAPI iHAS124. I found the part of the FAQ here about checking firmware and did successfully update the firmware on mine to the latest version. Did this after the failed dual layer DVD burn. But after the firmware update, I still got the error just burning a single layer DVD. I'm still able to burn CD's just fine.

 

The DVD media I just used reads as "TYG02" which I believe is Taiyo Yuden. That's the sticker that shows on my spindle.

 

ttB88gA.jpg

 

Here is the log from the failed single layer burn. Failed at 98%. Grr!

 

----------------------------------------------------------------------------------------------------------------------------

 

I 14:40:39 ImgBurn Version 2.5.8.0 started!
I 14:40:39 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 14:40:39 Total Physical Memory: 16,719,900 KiB  -  Available: 14,158,056 KiB
I 14:40:39 Initialising SPTI...
I 14:40:39 Searching for SCSI / ATAPI devices...
I 14:40:40 -> Drive 1 - Info: ATAPI iHAS124   W HL0G (D:) (SATA)
I 14:40:40 Found 1 DVD±RW/RAM!
I 14:42:15 Operation Started!
I 14:42:15 Source File: C:\Users\Adam\Videos\DVD IMAGES (to burn)\JETHRO_TULL_1972_THICK_CUSTOM.iso
I 14:42:15 Source File Sectors: 2,247,558 (MODE1/2048)
I 14:42:15 Source File Size: 4,602,998,784 bytes
I 14:42:15 Source File Volume Identifier: JETHRO_TULL___1972___THICK_AS_A_
I 14:42:15 Source File Volume Set Identifier: 02E362F5DVDSHRNK
I 14:42:15 Source File Implementation Identifier: DVD Shrink
I 14:42:15 Source File File System(s): ISO9660, UDF (1.02)
I 14:42:15 Destination Device: [2:0:0] ATAPI iHAS124   W HL0G (D:) (SATA)
I 14:42:15 Destination Media Type: DVD-R (Disc ID: TYG02)
I 14:42:15 Destination Media Supported Write Speeds: 4x, 6x, 8x
I 14:42:15 Destination Media Sectors: 2,297,888
I 14:42:15 Write Mode: DVD
I 14:42:15 Write Type: DAO
I 14:42:15 Write Speed: 4x
I 14:42:15 Link Size: Auto
I 14:42:15 Lock Volume: Yes
I 14:42:15 Test Mode: No
I 14:42:15 OPC: No
I 14:42:15 BURN-Proof: Enabled
I 14:42:15 Write Speed Successfully Set! - Effective: 5,540 KB/s (4x)
I 14:42:15 Advanced Settings - Force HT: N/A, Online HT: N/A, OverSpeed: N/A, SmartBurn: Yes
I 14:42:15 CD/DVD Life Record Count: 144 - CD/DVD Record Count: 5
I 14:42:15 Filling Buffer... (80 MiB)
I 14:42:18 Writing LeadIn...
I 14:42:50 Writing Session 1 of 1... (1 Track, LBA: 0 - 2247557)
I 14:42:50 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2247557)
W 14:56:15 Failed to Write Sectors 2160128 - 2160159 - Reason: Write Error
W 14:56:15 Retrying (1 of 20)...
W 14:56:15 Retry Failed - Reason: Write Error
W 14:56:15 Retrying (2 of 20)...
W 14:56:16 Retry Failed - Reason: Write Error
W 14:56:16 Retrying (3 of 20)...
W 14:56:19 Retry Failed - Reason: Write Error
W 14:56:19 Retrying (4 of 20)...
W 14:56:19 Retry Failed - Reason: Write Error
W 14:56:19 Retrying (5 of 20)...
W 14:56:20 Retry Failed - Reason: Write Error
W 14:56:20 Retrying (6 of 20)...
W 14:56:20 Retry Failed - Reason: Write Error
W 14:56:20 Retrying (7 of 20)...
W 14:56:21 Retry Failed - Reason: Write Error
W 14:56:21 Retrying (8 of 20)...
W 14:56:21 Retry Failed - Reason: Write Error
W 14:56:21 Retrying (9 of 20)...
W 14:56:22 Retry Failed - Reason: Write Error
W 14:56:22 Retrying (10 of 20)...
W 14:56:22 Retry Failed - Reason: Write Error
W 14:56:22 Retrying (11 of 20)...
W 14:56:23 Retry Failed - Reason: Write Error
W 14:56:23 Retrying (12 of 20)...
W 14:56:23 Retry Failed - Reason: Write Error
W 14:56:23 Retrying (13 of 20)...
W 14:56:24 Retry Failed - Reason: Write Error
W 14:56:24 Retrying (14 of 20)...
W 14:56:24 Retry Failed - Reason: Write Error
W 14:56:24 Retrying (15 of 20)...
W 14:56:25 Retry Failed - Reason: Write Error
W 14:56:25 Retrying (16 of 20)...
W 14:56:25 Retry Failed - Reason: Write Error
W 14:56:25 Retrying (17 of 20)...
W 14:56:26 Retry Failed - Reason: Write Error
W 14:56:26 Retrying (18 of 20)...
W 14:56:26 Retry Failed - Reason: Write Error
W 14:56:26 Retrying (19 of 20)...
W 14:56:27 Retry Failed - Reason: Write Error
W 14:56:27 Retrying (20 of 20)...
W 14:56:27 Retry Failed - Reason: Write Error
W 15:14:50 Retrying (21)...
W 15:14:50 Retry Failed - Reason: Write Error
E 15:14:52 Failed to Write Sectors 2160128 - 2160159 - Reason: Write Error
I 15:14:53 Synchronising Cache...
E 15:14:57 Failed to Write Image!
I 15:14:57 Exporting Graph Data...
I 15:14:57 Graph Data File: C:\Users\Adam\AppData\Roaming\ImgBurn\Graph Data Files\ATAPI_iHAS124_W_HL0G_SATURDAY-JUNE-30-2018_2-42_PM_TYG02_4x.ibg
I 15:14:57 Export Successfully Completed!
E 15:14:57 Operation Failed! - Duration: 00:32:41
I 15:14:57 Average Write Rate: 2,247 KiB/s (1.7x) - Maximum Write Rate: 5,491 KiB/s (4.1x)
 

 

 



#2 LIGHTNING UK!

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Posted 30 June 2018 - 09:10 PM

If it’s failing to burn all dvds, you could try cleaning the drive with a cleaning disc (or manually if you strip it down).

Failing that, buy yourself another one.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!

#3 agentalbert

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Posted 30 June 2018 - 09:16 PM

If it’s failing to burn all dvds, you could try cleaning the drive with a cleaning disc (or manually if you strip it down).

Failing that, buy yourself another one.

 

Clean with a laser lens cleaning CD? I have one of those, though its old and probably from before DVD burning was common. It says "unique design for CD, CD-ROM & TV Game Players" on it. There are six little fibers that stick out from the bottom, which I gather are supposed to clean the lens. I can try it. Is it common for a drive to lose the ability to burn DVD's but still burn CD's just fine?



#4 LIGHTNING UK!

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Posted 30 June 2018 - 09:20 PM

It certainly wouldn't be the first time that's happened, no.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!

#5 dbminter

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Posted 30 June 2018 - 09:52 PM

In fact, it generally happens to me all the time.  Also, single layer DVD's burning fine but double layer DVD's failing to burn is also common.  So, yeah, CD's still burning fine but DVD's not is not an unusual thing.



#6 agentalbert

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Posted 30 June 2018 - 10:14 PM

I'll try the cleaner CD (not expecting much) and try a test burn after that. If it doesn't work, I guess I need a new drive. Thanks for the help.



#7 dbminter

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Posted 30 June 2018 - 10:19 PM

I never had any luck with cleaning CD's that had brushes on the bottom fixing writing issues.  Since your other option is to replace the drive, you could always, also, try getting a can of compressed air and blowing into the drive to clean it out.  Since you're replacing the drive anyway, if you blow it into oblivion, what have you lost?






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