Jump to content
danielgps

Burn Issue - Timeout on Logical Unit

Recommended Posts

Hi imgBurn gurus,

Experiencing some issues burning DVD's. 
Using a Windows 8.1 HP Pavilion, with the built in HP DVD A  DH16ACSHR drive that came with it. 
The discs are some Verbatim DVD+R that came in a spindle, pictured.

Any recs for what action I should take? 
My apologies if this is a common question, just stuck after trying a number of different changes/YouTube tutorials.


Log:
 

I 08:52:50 Average Write Rate: 5,623 KiB/s (4.2x) - Maximum Write Rate: 8,205 KiB/s (6.1x)
I 08:58:19 Device: [0:0:0] hp DVD A  DH16ACSHR JHG7 (E:) (SATA)
I 08:58:19 Family Tree:
I 08:58:19 -> ACPI x64-based PC
I 08:58:19 -> Microsoft ACPI-Compliant System
I 08:58:19 -> PCI Express Root Complex
I 08:58:19 -> Standard SATA AHCI Controller (VEN_8086&DEV_1C02 - Intel - storahci - v6.3.9600.16384)
I 08:58:19 -> CD-ROM Drive (hp DVD A  DH16ACSHR) (Bus Number 4, Target Id 0, LUN 0)
I 09:00:18 Operation Started!
I 09:00:18 Building Image Tree...
I 09:00:18 Checking Directory Depth...
I 09:00:18 Calculating Totals...
I 09:00:18 Preparing Image...
I 09:00:19 Checking Path Length...
I 09:00:19 Contents: 19 Files, 2 Folders
I 09:00:19 Content Type: DVD Video
I 09:00:19 Data Type: MODE1/2048
I 09:00:19 File System(s): ISO9660, UDF (1.02)
I 09:00:19 Volume Label: GUAD2018
I 09:00:19 IFO/BUP 32K Padding: Enabled
I 09:00:19 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 09:00:19 TV System: NTSC
I 09:00:19 Size: 4,638,369,792 bytes
I 09:00:19 Sectors: 2,264,829
I 09:00:19 Image Size: 4,638,965,760 bytes
I 09:00:19 Image Sectors: 2,265,120
I 09:00:21 Operation Successfully Completed! - Duration: 00:00:02
I 09:00:21 Operation Started!
I 09:00:21 Source File: -==/\/[BUILD IMAGE]\/\==-
I 09:00:21 Source File Sectors: 2,265,120 (MODE1/2048)
I 09:00:21 Source File Size: 4,638,965,760 bytes
I 09:00:21 Source File Volume Identifier: GUAD2018
I 09:00:21 Source File Volume Set Identifier: 4D0A48090022901E
I 09:00:21 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER!
I 09:00:21 Source File Implementation Identifier: ImgBurn
I 09:00:21 Source File File System(s): ISO9660, UDF (1.02)
I 09:00:21 Destination Device: [0:0:0] hp DVD A  DH16ACSHR JHG7 (E:) (SATA)
I 09:00:21 Destination Media Type: DVD+R (Disc ID: MCC-004-00)
I 09:00:21 Destination Media Supported Write Speeds: 6x, 8x, 12x, 16x
I 09:00:21 Destination Media Sectors: 2,295,104
I 09:00:21 Write Mode: DVD
I 09:00:21 Write Type: DAO
I 09:00:21 Write Speed: 8x
I 09:00:21 DVD+R Reserve Track: No
I 09:00:21 Link Size: Auto
I 09:00:21 Lock Volume: Yes
I 09:00:21 Test Mode: Yes
I 09:00:21 OPC: No
I 09:00:21 BURN-Proof: Enabled
I 09:00:21 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x)
I 09:00:21 Book Type Setting: DVD-ROM
I 09:00:21 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes
I 09:00:21 CD/DVD Life Record Count: 6 - CD/DVD Record Count: 4
I 09:00:21 Filling Buffer... (73 MiB)
I 09:00:22 Writing LeadIn...
W 09:01:39 Failed to Write Sectors 0 - 31 - Reason: Timeout on Logical Unit
W 09:01:40 Retrying (1 of 20)...
W 09:02:52 Retry Failed - Reason: Timeout on Logical Unit
W 09:02:52 Retrying (2 of 20)...
W 09:04:09 Retry Failed - Reason: Timeout on Logical Unit
W 09:04:10 Retrying (3 of 20)...
W 09:05:26 Retry Failed - Reason: Timeout on Logical Unit
W 09:05:26 Retrying (4 of 20)...
W 09:06:39 Retry Failed - Reason: Timeout on Logical Unit
W 09:06:40 Retrying (5 of 20)...
W 09:07:52 Retry Failed - Reason: Timeout on Logical Unit
W 09:07:52 Retrying (6 of 20)...
W 09:09:06 Retry Failed - Reason: Timeout on Logical Unit
W 09:09:06 Retrying (7 of 20)...

 

IMG_20180810_091413.jpg

Share this post


Link to post
Share on other sites

You're using quality discs so that's not a problem.  If I had to hazard a guess, is your DVD burner a slim model unit?  If it is, slim model units are junk.  If it's a slim model and not a half height unit, that is, most likely, your culprit.  I couldn't find a picture of this drive anywhere in a cursory Google search, so I can't tell you if it's a slim model or not.

Share this post


Link to post
Share on other sites
14 minutes ago, dbminter said:

You're using quality discs so that's not a problem.  If I had to hazard a guess, is your DVD burner a slim model unit?  If it is, slim model units are junk.  If it's a slim model and not a half height unit, that is, most likely, your culprit.  I couldn't find a picture of this drive anywhere in a cursory Google search, so I can't tell you if it's a slim model or not.

Thanks for the response @dbminter
I don't think it's a slim model / it's about 1.5 in tall? 

I'm not sure if it's the exact model, but looks close (from HP's site) :

https://support.hp.com/us-en/document/c03509229


 

opticalDrive.jpg

Share this post


Link to post
Share on other sites

Yes, that's a half height model.  You can almost be absolutely sure by using the Eject and Close buttons in ImgBurn's Read/Write interface.  If Close works after you have ejected the tray and you don't get an error indicating the tray couldn't be loaded, you've got a half height model.  If you get an error message trying to Close the tray, you've got a slim model.  I don't think slims can automatically Close.  At least, the only model I've ever had can't.  And, given their size, I doubt they have loading mechanisms built into them.

 

So, since that seems to be a half height model, that can't be the cause.  I can't say anything else beyond those two suggestions, sorry.

 

Oh, wait, thought of something.  This drive is internal, right?  It's not external?  If it's external, there is probably a definite cause for a timeout error.  It won't apply to internal models, though.

Share this post


Link to post
Share on other sites

What if you turn test mode off and use a new disc? Test mode doesn't normally work on + (plus) format media.

Share this post


Link to post
Share on other sites

The internal model being in an enclosure was grasping at straws, anyway.  :) It wasn't a semaphore timeout error but it may have been possibly related... in my diseased mind, anyway.  :wink:

 

Oh, was he using Test Mode?  I didn't see any indication in that log that he was.  :unsure:

Share this post


Link to post
Share on other sites

Yeah, I should have been clearer on that.  :blush2:   I meant by that that I had failed to see the Test mode on my first perusal of the log.  After you mentioned Test mode, I went over it again and saw what I had failed to see before.

Share this post


Link to post
Share on other sites

Ah yes, sorry I should have mentioned.
I was using test mode in this instance as I hadn't in previous tests but I've tested 3 different DVDs and previous attempts were not in test mode.
I had a different error in previous attempts, the I/O error that pops up a lot but I found when I changed the write speed from 2x to 8x it changed the error to the one I posted.

Share this post


Link to post
Share on other sites

Under Help choose ImgBurn Logs.  The log file folder will be opened.  Open the log file.  Try to see if you can find these different I/O errors, particularly on 2x.  Generally, write errors on higher speeds are usually more generally resolved by choosing slower write rates.  If you're still getting errors at 2x, something is up that LUK would be more aptly to determining.

Share this post


Link to post
Share on other sites

Got it - I'll be back in about a week if I'm able to test this stuff again.
Thanks for your support so far. 

Share this post


Link to post
Share on other sites

×

Important Information

By using this site, you agree to our Terms of Use.