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mmichele

Primera Disc Publisher Pro

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Can you help me? 

 

I 18:55:28 ImgBurn Version 2.5.8.0 started!
I 18:55:28 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7600)
I 18:55:28 Total Physical Memory: 4.192.696 KiB  -  Available: 2.142.424 KiB
W 18:55:28 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!
I 18:55:28 Initialising PTRobot...
I 18:55:33 PT_SDK Version 1.8.1.0
I 18:55:33 Initialising SPTI...
I 18:55:33 Searching for Auto Loader devices...
E 18:55:34 PTRobot_GetDriveInfo Failed! - Reason: Invalid Drive.
E 18:55:34 Device->Initialise() Failed!
E 18:55:34 Device: D
E 18:55:34 This auto-loader will not be visible in the program.
I 18:55:34 Found 0 Auto Loaders!
I 18:55:34 Searching for SCSI / ATAPI devices...
I 18:55:34 -> Drive 1 - Info: MATSHITA BD-CMB UJ-120 1.03 (D:) (ATA)
I 18:55:34 -> Drive 2 - Info: ELBY CLONEDRIVE 1.4 (F:) (SCSI)
I 18:55:34 -> Drive 3 - Info: PIONEER DVD-RW  DVR-112D 9.15 (G:) (USB 2.0)
I 18:55:34 -> Drive 4 - Info: PIONEER DVD-RW  DVR-112D 9.15 (H:) (USB 2.0)
I 18:55:34 Found 2 DVD±RWs, 1 BD-ROM/HD DVD-ROM and 1 BD-ROM/DVD±RW!
I 18:55:44 Searching for Auto Loader devices...
E 18:55:44 PTRobot_GetDriveInfo Failed! - Reason: Invalid Drive.
E 18:55:44 Device->Initialise() Failed!
E 18:55:44 Device: D
E 18:55:44 This auto-loader will not be visible in the program.
I 18:55:44 Found 0 Auto Loaders!
I 18:55:44 Searching for SCSI / ATAPI devices...
I 18:55:44 -> Drive 1 - Info: MATSHITA BD-CMB UJ-120 1.03 (D:) (ATA)
I 18:55:44 -> Drive 2 - Info: ELBY CLONEDRIVE 1.4 (F:) (SCSI)
I 18:55:45 -> Drive 3 - Info: PIONEER DVD-RW  DVR-112D 9.15 (G:) (USB 2.0)
I 18:55:45 -> Drive 4 - Info: PIONEER DVD-RW  DVR-112D 9.15 (H:) (USB 2.0)
I 18:55:45 Found 2 DVD±RWs, 1 BD-ROM/HD DVD-ROM and 1 BD-ROM/DVD±RW!
 

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Help you with what? You don't say what the problem is

Verstuurd vanaf mijn Nexus 6P met Tapatalk

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Load the program, press the F8 key to enable I/O debug mode (you'll get a message in the log to say it's enabled) and then go into the Tools menu and scan for devices again. Once the scan has finished, press F8 again to disable I/O debug mode.

Save the log to a file and upload it please so I can examine it.

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2 hours ago, Ch3vr0n said:

Help you with what? You don't say what the problem is

Verstuurd vanaf mijn Nexus 6P met Tapatalk
 

I'm guessing he has an autoloader that is not being recognized.  Or, rather, it detects it's "there" but is not assigning a drive letter to it in ImgBurn.

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Sorry.. I haven't seen your reply..

that is a screenshot of my imageburn..

as you see imageburn recognize 2 dvd in the autoloader but it doesn't found valid drive and doesn't show the autoloader in imageburn..

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On 20 ottobre 2018 at 11:53 PM, dbminter said:

I'm guessing he has an autoloader that is not being recognized.  Or, rather, it detects it's "there" but is not assigning a drive letter to it in ImgBurn.

Exactly

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On 20 ottobre 2018 at 8:56 PM, Ch3vr0n said:

Help you with what? You don't say what the problem is

Verstuurd vanaf mijn Nexus 6P met Tapatalk
 

Help me in find drive for working.

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On 20 ottobre 2018 at 10:44 PM, LIGHTNING UK! said:

Load the program, press the F8 key to enable I/O debug mode (you'll get a message in the log to say it's enabled) and then go into the Tools menu and scan for devices again. Once the scan has finished, press F8 again to disable I/O debug mode.

Save the log to a file and upload it please so I can examine it.

Can I resend a screenshot?

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No, you must do exactly as asked... please :)

I need the whole log and a screenshot won't do that.

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Posted (edited)
4 hours ago, LIGHTNING UK! said:

No, you must do exactly as asked... please :)

I need the whole log and a screenshot won't do that.

Hello.. :) this is the file..but I think the error is when (in the guide) I have to check "Enumerate Devices - Auto loaders - Primera Technology - PTRobot.dll because in imgburn 2.5.8.0 I haven't it.

ImgBurn mmichele 9 1 19.log

Edited by mmichele

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The error is that their drivers can't find your device.

D 11:39:23 PTRobot_EnumRobots - Robot Count: 0, Return Code: 502

502 = PTROBOT_INVALID_ROBOT
PTROBOT_INVALID_ROBOT if no robots found

So I'm afraid I can't really help as it's an issue outside of ImgBurn.

Has the device installed itself correctly if you look in Device Manager? Maybe there's something these with a yellow triangle by it. Perhaps try different USB ports too.

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20 hours ago, LIGHTNING UK! said:

The error is that their drivers can't find your device.

D 11:39:23 PTRobot_EnumRobots - Robot Count: 0, Return Code: 502

502 = PTROBOT_INVALID_ROBOT
PTROBOT_INVALID_ROBOT if no robots found

So I'm afraid I can't really help as it's an issue outside of ImgBurn.

Has the device installed itself correctly if you look in Device Manager? Maybe there's something these with a yellow triangle by it. Perhaps try different USB ports too.

No, I haven't yellow triangle.

Is it possible it doesn't work in Windows 10?

If I buy another Primera, can it work?

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On 1/10/2019 at 8:45 PM, LIGHTNING UK! said:

You should speak to primera and see if they can help.

I've tried with Primera.. with xp and win10.. but the problem stills.. we've updated firmware of dppro and installed all software.. i think the problem is because the dppro has 2 drivers and the dlls don't work with 2 drivers.. what do you think?

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I'm pretty sure I've seen people in the past using it/them on machines with 2 drives.

What happens in the software supplied with the machine? Does it work?

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16 minutes ago, LIGHTNING UK! said:

I'm pretty sure I've seen people in the past using it/them on machines with 2 drives.

What happens in the software supplied with the machine? Does it work?

Yes, of course.. in Ptpublisher ahd Surething, it works..

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I guess there isn't much you can do then if the dlls aren't working for your machine. It's a bit annoying though!

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Just now, LIGHTNING UK! said:

I guess there isn't much you can do then if the dlls aren't working for your machine. It's a bit annoying though!

Haven't you a copy of dlls to test yours?

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I don't have a primera machine here now, just an acronova nimbie and vinpower digital ripbox. My pimera was old and massive... but it did work!

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1 hour ago, LIGHTNING UK! said:

I don't have a primera machine here now, just an acronova nimbie and vinpower digital ripbox. My pimera was old and massive... but it did work!

I write if you have a copy of dlls..

With vinpower and imgburn, can you backup film on your hdd?

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Yes, I have the dlls, they're attached in the guide here on the forum. I know you didn't ask if I had a primera machine, but the dlls would be useless without one, so your actual question made no sense.

No autoloader is any more capable that any other one where ImgBurn is concerned. ImgBurn can load and eject discs from all of them and then it's just a case of working with the drives - which is the same for all drives (in autoloaders or physically in your PC). It'll read discs and write them.

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1 hour ago, LIGHTNING UK! said:

Yes, I have the dlls, they're attached in the guide here on the forum. I know you didn't ask if I had a primera machine, but the dlls would be useless without one, so your actual question made no sense.

No autoloader is any more capable that any other one where ImgBurn is concerned. ImgBurn can load and eject discs from all of them and then it's just a case of working with the drives - which is the same for all drives (in autoloaders or physically in your PC). It'll read discs and write them.

well.. i've solved.. dlls are the problem..

have you also the dlls for acronova and nimbie? thanks

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1 hour ago, LIGHTNING UK! said:

Yes, I have the dlls, they're attached in the guide here on the forum. I know you didn't ask if I had a primera machine, but the dlls would be useless without one, so your actual question made no sense.

No autoloader is any more capable that any other one where ImgBurn is concerned. ImgBurn can load and eject discs from all of them and then it's just a case of working with the drives - which is the same for all drives (in autoloaders or physically in your PC). It'll read discs and write them.

I've another question: have you a guide to use imgburn to create iso from dvd (video or data)?

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