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spindle servo failure


meathed666

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Everything was working fine and now...I get this (log to follow) but I know my burner (hp dvd writer 840b) is working because it still burns images from DvDShrink and all the CD-R's I throw at it. Is this a media problem?

 

//****************************************\\

; ImgBurn Version 2.2.0.0 - Log

; Friday, 02 March 2007, 18:07:25

; \\****************************************//

;

;

I 16:52:53 ImgBurn Version 2.2.0.0 started!

I 16:52:53 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)

I 16:52:53 Total Physical Memory: 2,095,504 KB - Available: 1,590,260 KB

W 16:52:53 Drive D:\ (FAT32) does not support single files > 4 GB in size.

I 16:52:54 Initialising SPTI...

I 16:52:54 Searching for SCSI / ATAPI devices...

I 16:52:54 Found 1 DVD-ROM and 1 DVD?RW/RAM!

I 17:39:15 Operation Started!

I 17:39:15 Source File: C:\Documents and Settings\HP_Administrator\My Documents\DVD MOVIES\the shining\THE_SHINING.MDS

I 17:39:15 Source File Sectors: 4,098,066 (MODE1/2048)

I 17:39:15 Source File Size: 8,392,839,168 bytes

I 17:39:15 Source File Volume Identifier: THE_SHINING

I 17:39:15 Source File Implementation Identifier: UDF Toshiba DVD Video

I 17:39:15 Source File File System(s): ISO9660, UDF (1.02)

I 17:39:15 Destination Device: [1:0:0] HP DVD Writer 840b HJ86 (E:) (ATA)

I 17:39:15 Destination Media Type: DVD+R DL (Disc ID: RITEK-D01-01) (Speeds: 2.4x)

I 17:39:15 Destination Media Sectors: 4,173,824

I 17:39:15 Write Mode: DVD

I 17:39:15 Write Type: DAO

I 17:39:15 Write Speed: 2.4x

I 17:39:15 Link Size: Auto

I 17:39:15 Test Mode: No

I 17:39:15 BURN-Proof: Enabled

I 17:39:15 Optimal L0 Data Zone Capacity: 2,049,040

I 17:39:15 Optimal L0 Data Zone Method: Copied From Original Disc

I 17:39:16 Filling Buffer... (40 MB)

I 17:39:16 Writing LeadIn...

I 17:39:37 Writing Image...

I 17:39:37 Writing Layer 0... (LBA: 0 - 2049039)

I 18:01:15 Writing Layer 1... (LBA: 2049040 - 4098065)

W 18:02:00 Failed to Write Sectors 2056976 - 2057007 - Spindle Servo Failure

W 18:02:00 Retrying (1 of 20)...

W 18:02:00 Retry Failed - No Seek Complete

W 18:02:00 Retrying (2 of 20)...

I 18:02:00 Writing Image...

W 18:02:17 Failed to Write Sectors 2060464 - 2060495 - Spindle Servo Failure

W 18:02:17 Retrying (1 of 20)...

W 18:02:17 Retry Failed - No Seek Complete

W 18:02:17 Retrying (2 of 20)...

I 18:02:18 Writing Image...

W 18:02:26 Failed to Write Sectors 2061136 - 2061167 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:02:26 Retrying (1 of 20)...

W 18:02:26 Retry Failed - No Seek Complete

W 18:02:26 Retrying (2 of 20)...

I 18:02:27 Writing Image...

W 18:02:44 Failed to Write Sectors 2063984 - 2064015 - Spindle Servo Failure

W 18:02:44 Retrying (1 of 20)...

W 18:02:44 Retry Failed - No Seek Complete

W 18:02:44 Retrying (2 of 20)...

I 18:02:45 Writing Image...

W 18:02:57 Failed to Write Sectors 2064656 - 2064687 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:02:57 Retrying (1 of 20)...

W 18:02:57 Retry Failed - No Seek Complete

W 18:02:57 Retrying (2 of 20)...

I 18:02:57 Writing Image...

W 18:03:19 Failed to Write Sectors 2074224 - 2074255 - Spindle Servo Failure

W 18:03:19 Retrying (1 of 20)...

W 18:03:19 Retry Failed - No Seek Complete

W 18:03:19 Retrying (2 of 20)...

I 18:03:19 Writing Image...

W 18:03:25 Failed to Write Sectors 2074896 - 2074927 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:03:25 Retrying (1 of 20)...

W 18:03:25 Retry Failed - No Seek Complete

W 18:03:25 Retrying (2 of 20)...

I 18:03:26 Writing Image...

W 18:03:43 Failed to Write Sectors 2078256 - 2078287 - Spindle Servo Failure

W 18:03:43 Retrying (1 of 20)...

W 18:03:43 Retry Failed - No Seek Complete

W 18:03:43 Retrying (2 of 20)...

I 18:03:43 Writing Image...

W 18:03:53 Failed to Write Sectors 2078928 - 2078959 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:03:53 Retrying (1 of 20)...

W 18:03:53 Retry Failed - No Seek Complete

W 18:03:53 Retrying (2 of 20)...

I 18:03:54 Writing Image...

W 18:04:06 Failed to Write Sectors 2079600 - 2079631 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:04:06 Retrying (1 of 20)...

W 18:04:06 Retry Failed - No Seek Complete

W 18:04:06 Retrying (2 of 20)...

I 18:04:07 Writing Image...

W 18:04:17 Failed to Write Sectors 2080272 - 2080303 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:04:17 Retrying (1 of 20)...

W 18:04:17 Retry Failed - No Seek Complete

W 18:04:17 Retrying (2 of 20)...

I 18:04:17 Writing Image...

W 18:04:35 Failed to Write Sectors 2082800 - 2082831 - Spindle Servo Failure

W 18:04:35 Retrying (1 of 20)...

W 18:04:35 Retry Failed - No Seek Complete

W 18:04:35 Retrying (2 of 20)...

I 18:04:35 Writing Image...

W 18:04:53 Failed to Write Sectors 2085776 - 2085807 - No Seek Complete

W 18:04:53 Retrying (1 of 20)...

I 18:04:53 Writing Image...

W 18:05:05 Failed to Write Sectors 2086448 - 2086479 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:05:05 Retrying (1 of 20)...

W 18:05:05 Retry Failed - No Seek Complete

W 18:05:05 Retrying (2 of 20)...

I 18:05:06 Writing Image...

W 18:05:18 Failed to Write Sectors 2087120 - 2087151 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:05:18 Retrying (1 of 20)...

W 18:05:18 Retry Failed - No Seek Complete

W 18:05:18 Retrying (2 of 20)...

I 18:05:19 Writing Image...

W 18:05:36 Failed to Write Sectors 2089648 - 2089679 - Spindle Servo Failure

W 18:05:36 Retrying (1 of 20)...

W 18:05:36 Retry Failed - No Seek Complete

W 18:05:36 Retrying (2 of 20)...

I 18:05:36 Writing Image...

W 18:05:44 Failed to Write Sectors 2090320 - 2090351 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:05:44 Retrying (1 of 20)...

W 18:05:44 Retry Failed - No Seek Complete

W 18:05:44 Retrying (2 of 20)...

I 18:05:45 Writing Image...

W 18:05:51 Failed to Write Sectors 2090992 - 2091023 - Unknown (Vendor Unique) (0x80, 0x04)

W 18:05:51 Retrying (1 of 20)...

W 18:05:51 Retry Failed - No Seek Complete

W 18:05:51 Retrying (2 of 20)...

I 18:05:51 Writing Image...

W 18:06:09 Failed to Write Sectors 2093744 - 2093775 - Spindle Servo Failure

W 18:06:09 Retrying (1 of 20)...

W 18:06:09 Retry Failed - No Seek Complete

W 18:06:09 Retrying (2 of 20)...

I 18:06:09 Writing Image...

I 18:06:15 Abort Request Acknowledged

I 18:06:22 Synchronising Cache...

I 18:06:24 Closing Track...

I 18:07:01 Finalising Disc...

E 18:07:16 Failed to Write Image!

E 18:07:16 Operation Aborted! - Duration: 00:28:00

I 18:07:16 Average Write Rate: 2,611 KB/s (1.9x) - Maximum Write Rate: 3,387 KB/s (2.4x)

I 18:07:25 Close Request Acknowledged

I 18:07:25 Closing Down...

I 18:07:25 Shutting down SPTI...

I 18:07:25 ImgBurn closed!

;

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Meathed666, This could be caused by serval things, but since your burner still burns to other media then I would say its those RITEKS your using. Pretty dodgy media for sure. Go get some Verbatim DVD+R DL's and see what happens. Verbs are by far the best media for DL burning. Also you have buffer set to 40MB, Imgburn works great with default setting of 20 MB for the average user, unless of course you have a couple of gigs of ram. :)

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Thanks for the info. I knew the riteks were crappy, but hey it was worth a shot since others have worked. I guess it's possible I got a bed batch of 'em too since this only started happening with a new pack of 'em I bought. And on the ram side, thanks I have 2gb. Any other suggestions would be helpful.

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Well, same problem even after picking up the Verbatim's. Can someone please tell me what's going on here????

 

 

I 23:36:03 ImgBurn Version 2.2.0.0 started!

I 23:36:03 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)

I 23:36:03 Total Physical Memory: 2,095,504 KB - Available: 1,573,308 KB

W 23:36:03 Drive D:\ (FAT32) does not support single files > 4 GB in size.

I 23:36:03 Initialising SPTI...

I 23:36:03 Searching for SCSI / ATAPI devices...

I 23:36:03 Found 1 DVD-ROM and 1 DVD?RW/RAM!

I 23:38:39 Operation Started!

I 23:38:39 Source File: C:\Documents and Settings\HP_Administrator\My Documents\DVD MOVIES\the shining\THE_SHINING.MDS

I 23:38:39 Source File Sectors: 4,098,066 (MODE1/2048)

I 23:38:39 Source File Size: 8,392,839,168 bytes

I 23:38:39 Source File Volume Identifier: THE_SHINING

I 23:38:39 Source File Implementation Identifier: UDF Toshiba DVD Video

I 23:38:39 Source File File System(s): ISO9660, UDF (1.02)

I 23:38:39 Destination Device: [1:0:0] HP DVD Writer 840b HJ86 (E:) (ATA)

I 23:38:39 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x)

I 23:38:39 Destination Media Sectors: 4,173,824

I 23:38:39 Write Mode: DVD

I 23:38:39 Write Type: DAO

I 23:38:39 Write Speed: 1x

I 23:38:39 Link Size: Auto

I 23:38:39 Test Mode: No

I 23:38:39 BURN-Proof: Enabled

I 23:38:39 Optimal L0 Data Zone Capacity: 2,049,040

I 23:38:39 Optimal L0 Data Zone Method: Copied From Original Disc

I 23:38:39 Filling Buffer... (40 MB)

I 23:38:40 Writing LeadIn...

I 23:39:01 Writing Image...

I 23:39:01 Writing Layer 0... (LBA: 0 - 2049039)

I 00:00:36 Writing Layer 1... (LBA: 2049040 - 4098065)

W 00:01:18 Failed to Write Sectors 2064112 - 2064143 - Spindle Servo Failure

W 00:01:18 Retrying (1 of 20)...

W 00:01:18 Retry Failed - No Seek Complete

W 00:01:18 Retrying (2 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (3 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (4 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (5 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (6 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (7 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (8 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (9 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (10 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (11 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (12 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (13 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (14 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (15 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (16 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:18 Retrying (17 of 20)...

W 00:01:18 Retry Failed - Invalid Address For Write

W 00:01:19 Retrying (18 of 20)...

W 00:01:19 Retry Failed - Invalid Address For Write

W 00:01:19 Retrying (19 of 20)...

W 00:01:19 Retry Failed - Invalid Address For Write

W 00:01:19 Retrying (20 of 20)...

W 00:01:19 Retry Failed - Invalid Address For Write

W 00:03:59 Retrying (21)...

W 00:03:59 Retry Failed - Invalid Address For Write

W 00:04:00 Retrying (22)...

W 00:04:00 Retry Failed - Invalid Address For Write

W 00:04:01 Retrying (23)...

W 00:04:01 Retry Failed - Invalid Address For Write

E 00:04:03 Failed to Write Sectors 2064112 - 2064143 - Spindle Servo Failure

I 00:04:03 Synchronising Cache...

I 00:04:04 Closing Track...

I 00:04:59 Finalising Disc...

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shamus,

 

Thanks for the advice, I'll update the drivers. And apparently look for a new drive. Any recommendations (internal)? But please explain if you can, how the drive can perform normally with cd-r's (at max burn speed), and non-dl dvdshrink burns. Thanks for any help or advice. With help, I'll figure this thing out yet.

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23:38:39 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x)

23:38:39 Write Speed: 1x

 

when you burn ,you need to select a speed thats supported by the drive , in this case its 2.4X that the firmware has a write strategy for

you chose 1x a speed thats not supported by the FW and has no write strategy for it

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Thanks for the advice once again. I tried it again with one of the crappy riteks in order to keep from making such expensive coasters with the Verbatims. This is the log. The disc did write...with the problems seen in the log. And verify of course did not complete because of the failed sectors (I assume). It's not exactly a coaster..but it's still pretty worthless on anything second layer. What am I doing wrong? I have the right media, I know the drive works, I haven't changed any ImgBurn settings. Please help.

 

 

I 09:08:55 ImgBurn Version 2.2.0.0 started!

I 09:08:55 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)

I 09:08:55 Total Physical Memory: 2,095,504 KB - Available: 1,600,556 KB

W 09:08:55 Drive D:\ (FAT32) does not support single files > 4 GB in size.

I 09:08:55 Initialising SPTI...

I 09:08:55 Searching for SCSI / ATAPI devices...

I 09:08:55 Found 1 DVD-ROM and 1 DVD?RW/RAM!

I 09:10:06 Operation Started!

I 09:10:06 Source File: C:\Documents and Settings\HP_Administrator\My Documents\DVD MOVIES\the shining\THE_SHINING.MDS

I 09:10:06 Source File Sectors: 4,098,066 (MODE1/2048)

I 09:10:06 Source File Size: 8,392,839,168 bytes

I 09:10:06 Source File Volume Identifier: THE_SHINING

I 09:10:06 Source File Implementation Identifier: UDF Toshiba DVD Video

I 09:10:06 Source File File System(s): ISO9660, UDF (1.02)

I 09:10:06 Destination Device: [1:0:0] HP DVD Writer 840b HJ86 (E:) (ATA)

I 09:10:06 Destination Media Type: DVD+R DL (Disc ID: RITEK-D01-01) (Speeds: 2.4x)

I 09:10:06 Destination Media Sectors: 4,173,824

I 09:10:06 Write Mode: DVD

I 09:10:06 Write Type: DAO

I 09:10:06 Write Speed: 2.4x

I 09:10:06 Link Size: Auto

I 09:10:06 Test Mode: No

I 09:10:06 BURN-Proof: Enabled

I 09:10:06 Optimal L0 Data Zone Capacity: 2,049,040

I 09:10:06 Optimal L0 Data Zone Method: Copied From Original Disc

I 09:10:07 Filling Buffer... (40 MB)

I 09:10:07 Writing LeadIn...

I 09:10:29 Writing Image...

I 09:10:29 Writing Layer 0... (LBA: 0 - 2049039)

I 09:32:07 Writing Layer 1... (LBA: 2049040 - 4098065)

W 09:32:58 Failed to Write Sectors 2064048 - 2064079 - Spindle Servo Failure

W 09:32:58 Retrying (1 of 20)...

W 09:32:58 Retry Failed - No Seek Complete

W 09:32:58 Retrying (2 of 20)...

I 09:32:58 Writing Image...

W 09:33:41 Failed to Write Sectors 2099920 - 2099951 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:33:41 Retrying (1 of 20)...

W 09:33:41 Retry Failed - No Seek Complete

W 09:33:41 Retrying (2 of 20)...

I 09:33:42 Writing Image...

W 09:33:49 Failed to Write Sectors 2100592 - 2100623 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:33:49 Retrying (1 of 20)...

W 09:33:49 Retry Failed - No Seek Complete

W 09:33:49 Retrying (2 of 20)...

I 09:33:50 Writing Image...

W 09:33:56 Failed to Write Sectors 2101264 - 2101295 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:33:56 Retrying (1 of 20)...

W 09:33:56 Retry Failed - No Seek Complete

W 09:33:56 Retrying (2 of 20)...

I 09:33:56 Writing Image...

W 09:34:09 Failed to Write Sectors 2101936 - 2101967 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:34:09 Retrying (1 of 20)...

W 09:34:09 Retry Failed - No Seek Complete

W 09:34:09 Retrying (2 of 20)...

I 09:34:09 Writing Image...

W 09:37:59 Failed to Write Sectors 2411216 - 2411247 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:37:59 Retrying (1 of 20)...

W 09:37:59 Retry Failed - No Seek Complete

W 09:37:59 Retrying (2 of 20)...

I 09:37:59 Writing Image...

W 09:48:36 Failed to Write Sectors 3377872 - 3377903 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:48:36 Retrying (1 of 20)...

W 09:48:36 Retry Failed - No Seek Complete

W 09:48:36 Retrying (2 of 20)...

I 09:48:36 Writing Image...

W 09:54:04 Failed to Write Sectors 3853008 - 3853039 - Unknown (Vendor Unique) (0x80, 0x04)

W 09:54:04 Retrying (1 of 20)...

W 09:54:04 Retry Failed - No Seek Complete

W 09:54:04 Retrying (2 of 20)...

I 09:54:04 Writing Image...

I 09:56:46 Synchronising Cache...

I 09:57:17 Closing Track...

I 09:57:18 Finalising Disc...

I 09:58:07 Image MD5: fb53cd4a464015203b4f168feb683e97

I 09:58:07 Operation Successfully Completed! - Duration: 00:48:00

I 09:58:07 Average Write Rate: 2,951 KB/s (2.1x) - Maximum Write Rate: 3,387 KB/s (2.4x)

I 09:58:07 Cycling Tray before Verify...

W 09:58:17 Waiting for device to become ready...

I 09:58:39 Device Ready!

I 09:58:39 Operation Started!

I 09:58:39 Source Device: [1:0:0] HP DVD Writer 840b HJ86 (E:) (ATA)

I 09:58:39 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: RITEK-D01-01) (Speeds: 2.4x)

I 09:58:39 Image File: C:\Documents and Settings\HP_Administrator\My Documents\DVD MOVIES\the shining\THE_SHINING.MDS

I 09:58:39 Image File Sectors: 4,098,066 (MODE1/2048)

I 09:58:39 Image File Size: 8,392,839,168 bytes

I 09:58:39 Image File Volume Identifier: THE_SHINING

I 09:58:39 Image File Implementation Identifier: UDF Toshiba DVD Video

I 09:58:39 Image File File System(s): ISO9660, UDF (1.02)

I 09:58:39 Verifying Sectors... (LBA: 0 - 4098065)

W 10:12:00 Failed to read Sector 2049040 - ID CRC or ECC Error

W 10:12:00 Sector 2049040 maps to File: VIDEO_TS\VTS_01_5.VOB

E 10:12:09 Failed to read Sector 2049041 - ID CRC or ECC Error

E 10:12:09 Sector 2049041 maps to File: VIDEO_TS\VTS_01_5.VOB

E 10:12:10 Failed to Verify Sectors!

E 10:12:10 Operation Failed! - Duration: 00:13:30

I 10:12:10 Average Verify Rate: 5,059 KB/s (3.7x) - Maximum Verify Rate: 10,738 KB/s (7.8x)

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09:33:41 Failed to Write Sectors 2099920 - 2099951 - Unknown (Vendor Unique) (0x80, 0x04)

 

Meat...you can't use crap media to try to troubleshoot. I know that wasting the discs that you paid good money for is a pain in the ass and the wallet also, but you have to 'break good aggs' to get a good omlette...if you try using rotten ones your omlette still sux. :thumbup:

I was unable to find a more current firmware for your burner so that's as good as it gets with the device for right now. Maybe someone else has another idea.

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Meathed666, As was mentioned before, Your still geting that spindle error message even with Verbs....... I think its time to look for a new drive. Lots of good ,ones out there, I like the Pioneer ones myself, newest one is the DVD 112. :)

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Kev,

 

Thanks for the suggestion. I hate to think that I need a new drive (this one ain't that old). But if this continues I know I will get another. I just feel the need to understand how the drive can hit max speed with cd-r's and a different application, and has no problem with shrunken files on a single layer media using dvdshrink and another writing application. This may be beating a dead horse, but obviously I don't want to dish out greenbacks for a drive if I don't truly need one. I honestly appreciate all the feedback, and I know many here know much more about this than I do. And I don't want to sound like I'm not listening, it just seems strange is all.

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this sounds like the drive you get the same error with both medias and the spindle error is hardware ,the servo is the motor that spins the disc ,you mighjt not be getting problems because of the size limits of a cd (700 mb) with a dvd there is a greater chance of the motor heating up after 700mb and then spitting out the error because of the size of the dvd.You should pull the drive and check it in someone elses computer and also you could make sure that the drive is getting some airflow it could be overheating

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