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Big Problem..No Device Detected..Help!!


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#1 FAD123

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Posted 17 August 2007 - 03:59 PM

Help! I could use some advice here. I am still a beginner of sorts..can kinda feel my way around and have been using ImgBurn for over a year with great success. I am no getting a message indicating Devices not found when I start the program. Here is a copy of the log:

I 10:52:46 ImgBurn Version 2.3.2.0 started!
I 10:52:46 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)
I 10:52:46 Total Physical Memory: 1,038,412 KB - Available: 470,360 KB
I 10:52:47 Initialising SPTI...
I 10:52:47 Searching for SCSI / ATAPI devices...
W 10:52:47 No devices detected!

I don't know what to do. Can someone please help? Thanks to everyone in advance.

#2 Grain

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Posted 17 August 2007 - 04:08 PM

You don't have another program running that's accessing your drive(s) do you?

#3 LIGHTNING UK!

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Posted 17 August 2007 - 05:00 PM

Does explorer see your drives? i.e. are they visible in 'My Computer' ?

You've probably got a dodgy filter driver installed that's messing everything up.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

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#4 FAD123

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Posted 17 August 2007 - 07:08 PM

Does explorer see your drives? i.e. are they visible in 'My Computer' ?

You've probably got a dodgy filter driver installed that's messing everything up.



I think you are probably right about the filter..what would I do to fix this? When I look at the filters in ImgBurn, it shows CD/DVD ROM device and then about of N/A's next to version information. I don't know how this happened or why...I burnt a disc successfully last night before I went to bed...can you give me some insight on how to fix this? I am pretty new at dealing with problems like these..

Thanks in advance! ;)

#5 LIGHTNING UK!

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Posted 17 August 2007 - 09:12 PM

You didn't actually answer my question though did you ;)

When you're in the filter drivers screen, hit the 'clipboard' button and then paste it into your next post.

You might like to try doing what it says in the FAQ when it talks about DMA issues - i.e. uninstall the ide controller from device manager and reboot.
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#6 FAD123

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Posted 18 August 2007 - 02:30 AM

Lightning UK!, my apologies..lol.. :innocent: Wasn't sure how to do that until you kindly instructed me how to in your last response.....Here is what you asked for originally..You are right, when I go into My Computer, it's like my cd/dvd-rom device has totally disappeared...Called Dell, since it's a Dell XPS 200 Desktop and they have advised me to back everything like photos and music and docs up and do a system restore which would wipe all of that stuff out, but reconnect my device...seems awful drastic to me....Can you offer a suggestion? Would be most grateful!

===============================================
Filter Driver Load Order - ImgBurn v2.3.2.0
===============================================

Upper Device Filter: redbook
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Lower Class Filter: DLACDBHM
Lower Class Filter: DRVMCDB
Lower Class Filter: PxHelp20
Lower Device Filter: imapi

Filter Name: redbook
File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: Redbook Audio Filter Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

Filter Name: GEARAspiWDM
File Name: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
File Version: 2.0.6.1
File Description: CD/DVD Class Filter Driver
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.
Copyright: Copyright © GEAR Software Inc. 2006

Filter Name: DLACDBHM
File Name: C:\WINDOWS\System32\Drivers\DLACDBHM.SYS
File Version: 5.20.01a [5.20.1.0]
File Description: Shared Driver Component
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions
Copyright: Copyright © 2004 Sonic Solutions

Filter Name: DRVMCDB
File Name: C:\WINDOWS\System32\Drivers\DRVMCDB.SYS
File Version: 3.30.04a [3.30.4.0]
File Description: Device Driver
Product Name:
Product Version: [1.0.0.1]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions

Filter Name: PxHelp20
File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
File Version: 3.00.41a [3.0.41.0]
File Description: Px Engine Device Driver for Windows 2000/XP
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions
Copyright: Copyright © Sonic Solutions

Filter Name: imapi
File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
File Description: IMAPI Kernel Driver
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180
Company Name: Microsoft Corporation
Copyright: © Microsoft Corporation. All rights reserved.

#7 LIGHTNING UK!

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Posted 18 August 2007 - 06:42 AM

No, what I asked originally was are the drives visible in 'My Computer'. You included that info in the last post anyway so it's all good :)

Ok, go back into the filter drivers screen, click on each of the following and then delete them via the delete/remove button.

DLACDBHM
DRVMCDB

i.e. so you're left with:

Upper Device Filter: redbook
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Lower Class Filter: PxHelp20
Lower Device Filter: imapi

Reboot the PC and see what happens.

Don't forget to uninstall the controller via device manager too - as per the DMA post in the FAQ.
Please don't PM me with questions that should be posted in the forum. I won't reply - Especially if you have post count of 0!!!

Replies to posts belong in the forum where everyone can read them. Please don't PM them.

In fact, don't PM me at all unless it's something I've asked to be told about!

Before asking questions, search the forum to see if someone else already has.

Use the FAQ and Guides forums to your advantage. I don't want to have to tell you to read them!




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