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FAD123

Big Problem..No Device Detected..Help!!

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Help! I could use some advice here. I am still a beginner of sorts..can kinda feel my way around and have been using ImgBurn for over a year with great success. I am no getting a message indicating Devices not found when I start the program. Here is a copy of the log:

 

I 10:52:46 ImgBurn Version 2.3.2.0 started!

I 10:52:46 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)

I 10:52:46 Total Physical Memory: 1,038,412 KB - Available: 470,360 KB

I 10:52:47 Initialising SPTI...

I 10:52:47 Searching for SCSI / ATAPI devices...

W 10:52:47 No devices detected!

 

I don't know what to do. Can someone please help? Thanks to everyone in advance.

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You don't have another program running that's accessing your drive(s) do you?

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Does explorer see your drives? i.e. are they visible in 'My Computer' ?

 

You've probably got a dodgy filter driver installed that's messing everything up.

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Does explorer see your drives? i.e. are they visible in 'My Computer' ?

 

You've probably got a dodgy filter driver installed that's messing everything up.

 

 

I think you are probably right about the filter..what would I do to fix this? When I look at the filters in ImgBurn, it shows CD/DVD ROM device and then about of N/A's next to version information. I don't know how this happened or why...I burnt a disc successfully last night before I went to bed...can you give me some insight on how to fix this? I am pretty new at dealing with problems like these..

 

Thanks in advance! ;)

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You didn't actually answer my question though did you ;)

 

When you're in the filter drivers screen, hit the 'clipboard' button and then paste it into your next post.

 

You might like to try doing what it says in the FAQ when it talks about DMA issues - i.e. uninstall the ide controller from device manager and reboot.

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Lightning UK!, my apologies..lol.. :innocent: Wasn't sure how to do that until you kindly instructed me how to in your last response.....Here is what you asked for originally..You are right, when I go into My Computer, it's like my cd/dvd-rom device has totally disappeared...Called Dell, since it's a Dell XPS 200 Desktop and they have advised me to back everything like photos and music and docs up and do a system restore which would wipe all of that stuff out, but reconnect my device...seems awful drastic to me....Can you offer a suggestion? Would be most grateful!

 

===============================================

Filter Driver Load Order - ImgBurn v2.3.2.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: GEARAspiWDM

Device: CD/DVD-ROM Device

Lower Class Filter: DLACDBHM

Lower Class Filter: DRVMCDB

Lower Class Filter: PxHelp20

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

 

Filter Name: GEARAspiWDM

File Name: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys

File Version: 2.0.6.1

File Description: CD/DVD Class Filter Driver

Product Name: GEAR.wrks

Product Version: 8.xx [2.0.6.1]

Company Name: GEAR Software Inc.

Copyright: Copyright © GEAR Software Inc. 2006

 

Filter Name: DLACDBHM

File Name: C:\WINDOWS\System32\Drivers\DLACDBHM.SYS

File Version: 5.20.01a [5.20.1.0]

File Description: Shared Driver Component

Product Name:

Product Version: [1.0.0.1]

Company Name: Sonic Solutions

Copyright: Copyright © 2004 Sonic Solutions

 

Filter Name: DRVMCDB

File Name: C:\WINDOWS\System32\Drivers\DRVMCDB.SYS

File Version: 3.30.04a [3.30.4.0]

File Description: Device Driver

Product Name:

Product Version: [1.0.0.1]

Company Name: Sonic Solutions

Copyright: Copyright © Sonic Solutions

 

Filter Name: PxHelp20

File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys

File Version: 3.00.41a [3.0.41.0]

File Description: Px Engine Device Driver for Windows 2000/XP

Product Name: PxHelp20

Product Version: [2.0.0.0]

Company Name: Sonic Solutions

Copyright: Copyright © Sonic Solutions

 

Filter Name: imapi

File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: IMAPI Kernel Driver

Product Name: Microsoft® Windows® Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: © Microsoft Corporation. All rights reserved.

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No, what I asked originally was are the drives visible in 'My Computer'. You included that info in the last post anyway so it's all good :)

 

Ok, go back into the filter drivers screen, click on each of the following and then delete them via the delete/remove button.

 

DLACDBHM

DRVMCDB

 

i.e. so you're left with:

 

Upper Device Filter: redbook

Upper Class Filter: GEARAspiWDM

Device: CD/DVD-ROM Device

Lower Class Filter: PxHelp20

Lower Device Filter: imapi

 

Reboot the PC and see what happens.

 

Don't forget to uninstall the controller via device manager too - as per the DMA post in the FAQ.

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