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Knocks

Can only burn 1 disc at once before rebooting

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This is probably not an ImgBurn problem, but since ImgBurn is the only program I use for burning, I'm asking for help here.

 

This scenario can be replicated 80% of the time on my laptop. When I finish burning an ISO with ImgBurn, the tray is ejected, and I insert another disc to burn the next ISO. But ImgBurn then gives me a message about being unable to find a DVD drive, while the light on the drive stays on continuously. I have only been able to fix this by rebooting, which is obviously annoying and unnecessary.

 

Has anyone seen this issue before? I am running Vista Ultimate and have Daemon Tools Lite installed. Thanks!

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Please post the log from one of those burns (you can find the logs in Help menu -> ImgBurn Logs).

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It only adds to the log after a succesful burn, not when it can't find the drive. But here's from the most recent one.

 

; //****************************************\\

; ImgBurn Version 2.4.2.0 - Log

; Friday, 20 March 2009, 17:40:36

; \\****************************************//

;

;

I 16:59:27 ImgBurn Version 2.4.2.0 started!

I 16:59:27 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1)

I 16:59:27 Total Physical Memory: 2,094,396 KB - Available: 1,233,940 KB

I 16:59:27 Initialising SPTI...

I 16:59:27 Searching for SCSI / ATAPI devices...

I 16:59:29 Found 1 DVD

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If it's ever in the log window, it gets saved.

 

I need to see exactly what you're seeing when you say it can't find the drive. If nothing is being logged, get me a screenshot of the error and a note of what's written in the status bar.

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Here you go.

 

; //****************************************\\

; ImgBurn Version 2.4.2.0 - Log

; Saturday, 21 March 2009, 15:25:13

; \\****************************************//

;

;

I 15:20:17 ImgBurn Version 2.4.2.0 started!

I 15:20:17 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1)

I 15:20:17 Total Physical Memory: 2,094,396 KB - Available: 1,017,468 KB

I 15:20:17 Initialising SPTI...

I 15:20:17 Searching for SCSI / ATAPI devices...

I 15:20:17 Found 1 DVD

post-9680-1237663627_thumb.png

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W 15:21:12 Device Removal Detected!

 

Ah so your drive is actually being removed from the system by Windows because it's stopped processing commands - i.e. it (or perhaps the driver?) crashed.

 

Have you tried burning onto some decent media to see if it's any different?

 

Maybe just try burning onto a DVD+RW (the same one) a couple of times in a row.

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Have you tried burning onto some decent media to see if it's any different?

 

Same story with TY discs made in Japan. I should also say that when this happens, the blank disc won't eject until the system reboots.

 

P.S. Found a guy at Roxio forums with the same problem. Dvd Drive Disappears And Creator Locks Up

Edited by Knocks

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Select Hardware -> Motherboard

 

Post the info you see in the right side, like this:

 

Property Value

Manufacturer ASUSTeK Computer INC.

Model P5W DH Deluxe

Version Rev 1.xx

Serial Number MB-1234567890

 

North Bridge Intel i975X Revision C0

South Bridge Intel 82801GB (ICH7/R) Revision C0

 

CPU Intel® Core2 Quad CPU @ 2.40GHz

Cpu Socket Socket 775 LGA

 

System Slots 7 PCI

 

Memory Summary

Maximum Capacity 4096 MBytes

Maximum Memory Module Size 1024 MBytes

Memory Slots 4

Error Correction None

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Hardware -> Motherboard

 

Looks like this:

North Bridge	Intel X48 Revision 01
South Bridge	Intel 82801IR (ICH9R) Revision 01

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OK, here it is.

 

	
North Bridge	Intel PM965 Revision C0
South Bridge	Intel 82801HBM (ICH8-ME) Revision C0

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What happens if you burn an ISO, click the 'OK' button on the 'Operation Successfully Completed!' box and then wait for ImgBurn to get back to the main screen and be showing 'Device Not Ready' in the status bar before putting the next disc in?

 

Are you able to do that or does the drive get stuck before then?

 

If it doesn't and it still works, put the next disc in and keep any eye on the status bar. Tell me exactly what it says when the drive seems to be taking its time to do something.

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Install Intel Matrix Storage Manager, reboot then try burning again.

 

OK, I installed it and it didn't help.

 

 

What happens if you burn an ISO, click the 'OK' button on the 'Operation Successfully Completed!' box and then wait for ImgBurn to get back to the main screen and be showing 'Device Not Ready' in the status bar before putting the next disc in?

 

Are you able to do that or does the drive get stuck before then?

 

If it doesn't and it still works, put the next disc in and keep any eye on the status bar. Tell me exactly what it says when the drive seems to be taking its time to do something.

 

Here's the breakdown of all the steps. After a successful burn, the tray ejected, I clicked OK, inserted the next disc, and closed the tray. During that time the status bar said "Device Not Ready (Logical Unit is in process of becoming ready)," but my burner was still listed under Destination. As soon as I clicked on the folder icon to browse for a new ISO, it gave me:

 

01:39:29 Device Removal Detected!
01:39:29 Searching for SCSI / ATAPI devices...
01:39:29 No devices detected!

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Try browsing for your next ISO when the drive is still empty.

 

Only insert it just before you're ready to hit the 'Write' button again.

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Because when you browse for a file, the OS kicks into action and tries to look at the 'empty' disc.

 

Doing it the way I described means it won't.

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Well, it didn't work the second time. This time I also selected the ISO first and then inserted the disc, and got the same device removed error.

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I dunno then, sorry.

 

Maybe you've got a bad filter driver installed? Bring up the filter driver feature via the 'Tools' menu, copy to clipboard and then paste here.

 

Do you have any virtual drive programs installed? If so, which ones?

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Only Daemon Tools Lite 4.30.3. Here's the filter information (heh, don't look good, does it).

 

 

===============================================
Filter Driver Load Order - ImgBurn v2.4.2.0
===============================================

Upper Device Filter:  [None Found]
Upper Class Filter:  [None Found]
		 Device:  CD/DVD-ROM Device
Lower Class Filter:  [None Found]
Lower Device Filter:  [None Found]

Edited by Knocks

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You could always try changing the SPTD service to 'disabled', rebooting and then give it another go.

 

What will that do? Will I lose any functions and will I still be able to use Daemon Tools?

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Daemon Tools won't work when you disable SPTD. LUK asked you to disable SPTD because it can cause the problem you're having. You can re-enable it again later if it isn't the problem.

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