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Verify Failed! - Reason: Layouts do not match.


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#1 gmitch64

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Posted 05 November 2010 - 02:07 PM

I've been having issues since I installed my BD burner a couple of weeks ago. DVDs burn fine on my other DVD drives, and on the BD burner too, but when I burn a BluRay data disk, the burn seems to go without error, but I always get the

Verify Failed! - Reason: Layouts do not match

When the verify process runs. From what I csn tell, the data on the disk is fine, and can be read, but how do I get the verify process to complete? I'm currently using 2.5.2.0 (had the same issue on 2.5.1.0 too).

Is there some setting I need to change somewhere?


I 08:20:28 ImgBurn Version 2.5.2.0 started!
I 08:20:28 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)
I 08:20:28 Total Physical Memory: 8,387,032 KB - Available: 3,370,588 KB
I 08:20:29 Initialising SPTI...
I 08:20:29 Searching for SCSI / ATAPI devices...
I 08:20:29 -> Drive 1 - Info: HL-DT-ST BD-RE WH10LS30 1.00 (S:) (SATA)
I 08:20:29 -> Drive 2 - Info: HL-DT-ST DVDRAM GH20NS15 IL00 (T:) (SATA)
I 08:20:29 -> Drive 3 - Info: TOSHIBA DVD/HD SD-H802A HP10 (U:) (ATA)
I 08:20:29 -> Drive 4 - Info: MATSHITA DVD-RAM SW-9584 B104 (D:) (1394)
I 08:20:29 -> Drive 5 - Info: MagicISO Virtual DVD-ROM 1.0A (E:) (Unknown)
I 08:20:29 Found 1 DVD-ROM, 2 DVD±RW/RAMs, 1 BD-RE and 1 HD DVD-ROM!


<snipped adding files to image>


I 08:38:42 Calculating Totals...
I 08:38:43 Preparing Image...
I 08:38:43 Contents: 119 Files, 6 Folders
I 08:38:43 Content Type: Data
I 08:38:43 Data Type: MODE1/2048
I 08:38:43 File System(s): UDF (2.00)
I 08:38:43 Volume Label: 0618
I 08:38:43 Size: 24,401,999,292 bytes
I 08:38:43 Sectors: 11,915,129
I 08:38:43 Image Size: 24,403,050,496 bytes
I 08:38:43 Image Sectors: 11,915,552
I 08:38:43 Operation Successfully Completed! - Duration: 00:00:06
I 08:38:43 Operation Started!
I 08:38:43 Source File: -==/\/[BUILD IMAGE]\/\==-
I 08:38:43 Source File Sectors: 11,915,552 (MODE1/2048)
I 08:38:43 Source File Size: 24,403,050,496 bytes
I 08:38:43 Source File Volume Identifier: 0618
I 08:38:43 Source File Application Identifier: ImgBurn v2.5.2.0
I 08:38:43 Source File Implementation Identifier: ImgBurn
I 08:38:43 Source File File System(s): UDF (2.00)
I 08:38:43 Destination Device: [4:0:0] HL-DT-ST BD-RE WH10LS30 1.00 (S:) (SATA)
I 08:38:43 Destination Media Type: BD-R (Disc ID: PHILIP-R04-00) (Speeds: 2x, 4x, 6x, 8x)
I 08:38:43 Write Mode: BD
I 08:38:43 Write Type: DAO
I 08:38:43 Write Speed: 4x
I 08:38:43 BD-R Verify Not Required: Yes
I 08:38:43 Link Size: Auto
I 08:38:43 Lock Volume: Yes
I 08:38:43 Test Mode: No
I 08:38:43 OPC: No
I 08:38:43 BURN-Proof: Enabled
I 08:38:43 Write Speed Successfully Set! - Effective: 17,982 KB/s (4x)
I 08:39:01 Filling Buffer... (128 MB)
I 08:39:04 Writing LeadIn...
I 08:39:05 Writing Session 1 of 1... (1 Track, LBA: 0 - 11915551)
I 08:39:05 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 11915551)
I 09:01:48 Synchronising Cache...
I 09:01:52 Closing Track...
I 09:01:53 Finalising Disc...
I 09:02:04 Exporting Graph Data...
I 09:02:04 Graph Data File: C:\Users\gmitch\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_WH10LS30_1.00_THURSDAY-NOVEMBER-04-2010_8-38_AM_PHILIP-R04-00_4x.ibg
I 09:02:04 Export Successfully Completed!
I 09:02:04 Operation Successfully Completed! - Duration: 00:23:21
I 09:02:04 Average Write Rate: 17,497 KB/s (3.9x) - Maximum Write Rate: 18,091 KB/s (4.0x)
I 09:02:04 Cycling Tray before Verify...
W 09:02:14 Waiting for device to become ready...
I 09:02:26 Device Ready!
E 09:02:26 Verify Failed! - Reason: Layouts do not match.
I 09:11:44 Close Request Acknowledged
I 09:11:45 Closing Down...
I 09:11:45 Shutting down SPTI...
I 09:11:45 ImgBurn closed!

#2 LIGHTNING UK!

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Posted 05 November 2010 - 03:04 PM

Switch to Read mode with that disc in the drive and copy + paste the disc info from the panel on the right.
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#3 gmitch64

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Posted 05 November 2010 - 03:36 PM

Switch to Read mode with that disc in the drive and copy + paste the disc info from the panel on the right.



Read Mode info as requested for burned disk (which failed verify)

HL-DT-ST BD-RE WH10LS30 1.00 (SATA)
Current Profile: BD-R

Disc Information:
Status: Complete
State of Last Session: Complete
Erasable: No
Sessions: 1
Sectors: 11,915,552
Size: 24,403,050,496 bytes
Time: 2647:56:02 (MM:SS:FF)

TOC Information:
Session 1... (LBA: 0)
-> Track 01 (Mode 1, LBA: 0 - 11915551)
-> LeadOut (LBA: 11915552)

BD Disc Information:
Disc ID: PHILIP-R04-00
Disc Type: BD-R
Disc Size: 120mm
Disc Class: 0
Disc Version: 1
Number of Layers: 1
Layer Type: Writable
DVD Layer Present: No
CD Layer Present: No
Channel Bit Length: 74.5nm (25GB Per Layer)
Push-Pull Polarity: Positive
Recorded Mark Polarity: HTL
BCA Present: Yes
Maximum Transfer Rate: Not Specified
Last User Data PSN for Disc: 0
First PAA of Data Zone: 131,072
Last PAA of Data Zone: 1,658,494

#4 gmitch64

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Posted 05 November 2010 - 03:38 PM

And write mode info for a blank disk

HL-DT-ST BD-RE WH10LS30 1.00 (SATA)
Current Profile: BD-R

Disc Information:
Status: Empty
State of Last Session: Empty
Erasable: No
Supported Write Speeds: 2x, 4x, 6x, 8x

BD Disc Information:
Disc ID: PHILIP-R04-00
Disc Type: BD-R
Disc Size: 120mm
Disc Class: 0
Disc Version: 1
Number of Layers: 1
Layer Type: Writable
DVD Layer Present: No
CD Layer Present: No
Channel Bit Length: 74.5nm (25GB Per Layer)
Push-Pull Polarity: Positive
Recorded Mark Polarity: HTL
BCA Present: Yes
Maximum Transfer Rate: Not Specified
Last User Data PSN for Disc: 0
First PAA of Data Zone: 131,072
Last PAA of Data Zone: 1,658,494

Performance (Write Speed):
Descriptor 1...
-> B0: 0x02, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 12219391 (0x00BA73FF)
-> RS: 44,879 KB/s (10x) - WS: 8,991 KB/s (2x)
Descriptor 2...
-> B0: 0x02, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 12219391 (0x00BA73FF)
-> RS: 44,879 KB/s (10x) - WS: 17,982 KB/s (4x)
Descriptor 3...
-> B0: 0x02, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 12219391 (0x00BA73FF)
-> RS: 44,879 KB/s (10x) - WS: 26,973 KB/s (6x)
Descriptor 4...
-> B0: 0x02, B1: 0x00, B2: 0x00, B3: 0x00
-> EL: 12219391 (0x00BA73FF)
-> RS: 44,879 KB/s (10x) - WS: 35,964 KB/s (8x)

#5 LIGHTNING UK!

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Posted 05 November 2010 - 04:53 PM

I can't see an issue with the disc so it must be coming from a bad I/O command return value.

Do you get that exact failure with *every* BD-R you burn?

If you do, next time you burn a BD-R disc like that, press the F8 key (to enable I/O debug mode) before the 'Verify' bit start (i.e. press it during the 'Write' bit or before you even start the burn).

You'll end up with extra info in the log window.

Click File -> Save As in the Log window and save to a file. Then upload the file for me please.
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#6 gmitch64

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Posted 05 November 2010 - 07:47 PM

Do you get that exact failure with *every* BD-R you burn?


Yup, with every one - I've not had a good verify on one yet. I've got some more stuff I need to burn off, so will post the log once I'm done.


G

Edited by gmitch64, 05 November 2010 - 07:47 PM.


#7 gmitch64

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Posted 05 November 2010 - 08:23 PM

Sorry.. Posted file info instead of uploading it. Here's the upload.


G

Attached Files



#8 LIGHTNING UK!

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Posted 05 November 2010 - 09:01 PM

I 16:18:17 [4:0:0] HL-DT-ST BD-RE WH10LS30 1.00 (S:) (SATA)
I 16:18:17 CDB: 52 01 00 00 00 01 00 00 30 00
I 16:18:17 CDB Interpretation: Read Track Information
E 16:18:17 SENSE: 00 00 00 79 00 00 00 00 00 00 00 00 FF FF
E 16:18:17 SENSE Interpretation: The semaphore timeout period has expired.


Ah ha, that's why :)

How is your drive connected to the PC? Any idea which controller it's connected to or which motherboard you've got?

It looks like a driver issue to me.
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#9 gmitch64

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Posted 05 November 2010 - 11:55 PM

Ah ha, that's why :)

How is your drive connected to the PC? Any idea which controller it's connected to or which motherboard you've got?

It looks like a driver issue to me.


Motherboard is a Gigabyte EP45-UD3R with the F12 BIOS. The BD Writer is connected to the 'Gigabyte SATA 2 chip' on the motherboard (which I believe is a rebranded JMicron device). Both my DVD burner and BD burner are connected to this via SATA. The HD-DVD drive is connected to the same chip via PATA (it's a PATA drive). Windows updates are up to date as far as this evening. Windows is showing the devices to be connected to a standard AHCI 1.0 Serial ATA Controller (BD on channel 0, DVD on channel 1). There are no third party drivers installed.


G

#10 LIGHTNING UK!

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Posted 06 November 2010 - 12:04 AM

Are you forced to run the drive off the jmicron controller? Never do that if you have a choice!

If so, at least make sure you have the latest jmicron driver installed (a new one just came out today).

ftp://driver.jmicron.com.tw/jmb36x/XP_Vista_Win7/
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#11 gmitch64

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Posted 06 November 2010 - 03:05 AM

Are you forced to run the drive off the jmicron controller? Never do that if you have a choice!

If so, at least make sure you have the latest jmicron driver installed (a new one just came out today).

ftp://driver.jmicron.com.tw/jmb36x/XP_Vista_Win7/



Yeah, I am out of ports on the mobo... 6 on the ICH10, 2 used for boot, 4 for RAID5. I'll try the driver in the morning and see if it makes a differece. If not, I can probably steal a 2 port SATA PCIe card from another box for a bit and do some tests.


G

#12 LIGHTNING UK!

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Posted 06 November 2010 - 09:51 AM

Ah, shame. I got a PERC 6 card for my hdds so I have all 6 ports spare on the MB :)

If possible, try and find a Silicon Image 3132 card. Put the base bios on it and use the non raid driver. I'm using one of those for my optical towers. ( http://www.imgburn.com/index.php?act=reviews&rev=2 )

To be honest though, the JMicron should be fine too. I've got a card with the 1.07.00 bios on it and the latest driver installed in Windows and I haven't noticed the issue you're having.
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#13 gmitch64

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Posted 06 November 2010 - 06:50 PM

Ah, shame. I got a PERC 6 card for my hdds so I have all 6 ports spare on the MB :)


Yeah, I have one of them on my SAN box in the basement I'm using for my VM cluster.


If possible, try and find a Silicon Image 3132 card. Put the base bios on it and use the non raid driver. I'm using one of those for my optical towers. ( http://www.imgburn.com/index.php?act=reviews&rev=2 )


I have a couple of those spare. I'm using them on 2 main media servers - with port multipliers, so I can get all 20 disk spinning on them.


To be honest though, the JMicron should be fine too. I've got a card with the 1.07.00 bios on it and the latest driver installed in Windows and I haven't noticed the issue you're having.


I have 2 or 3 Gigabyte boards with the jmicron on it working fine - but mainly for disks, rather than DVSs. I'll have a go at getting the driver done later today. If that makes no difference, then I'll put in one of the SiL cards and see where we go from there.


G

#14 gmitch64

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Posted 09 November 2010 - 11:31 AM

Installed the JMB driver as suggested. The driver installed fine, no errors or warnings from device manager, but it couldn't find any of the drives attached to the controller. Went to the Gigabyte site and downloaded the latest driver for the GIGABYTE SATA2 Driver (V1.17.50.2, dated 2008/09/29). It also installed fine, and I am able to see the drives. It shows up as a GIGABYTE GBB36X Controller, and installs a driver from JMicron Technology Corp (hmmm... lol).

Anyways, I have burned a couple of BluRays, and successfully verified them, so it looks like it is working fine now. I'm not sure why the original Microsoft drivers were having issues with the BluRay drive, and not with the DVD ones, but we're up and running now.

Thanks very much for your help.


G

#15 LIGHTNING UK!

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Posted 09 November 2010 - 12:54 PM

hmm only 1.17.50... that's a shame!

I'd probably mess around until I got the latest one working (or perhaps try each previous release until it does) but if it's working ok now, you might decide it's not worth it.

I noticed that 1.17.60 has now been removed from the FTP site, is that the one you tried? Maybe there was an issue with it.
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#16 trojanwarrior

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Posted 23 November 2010 - 11:29 PM

Hi, I'm having the same issue. I will try the driver update.




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