22 replies to this topic

[DVDer]

I have been using the program and not having any problems and all of the sudden it will not work and it says

Device not ready ( Incompatible medium Installed)

I have not done anything different and using the same DVD-R that I have every time. Can anyone help me out with this.


Thank you

[LIGHTNING UK!]

Nothing we can do really I'm afraid.

If the drive won't initialise the media then you're stuck.

Although you say you're using the same media as always, did you just switch to a new spindle? Even same brand/style/look discs can have different dye types and it's the dye that's important, not whose name is stamped on them.

So the normal problem solving methods apply here:

1. Update your drives firmware
2. Try different discs (with different 'better' dye) - i.e. MCC (verbatim) or Taiyo Yuden.
3. Clean drive's laser
4. Get new drive

[Gim]

This just happened to me with discs i use a lot and i already just burned two beforehand. The difference with this one wss that it was a single 4Gb file I was burning so it went as iso/udf. I think there is a bug somewhere..

[volvofl10]

Device not ready ( Incompatible medium Installed)

This just happened to me with discs i use a lot and i already just burned two beforehand. The difference with this one wss that it was a single 4Gb file I was burning so it went as iso/udf. I think there is a bug somewhere..

Incompatable medium installed means exactly what it says im afraid. the dvd drive does not recognise the media . its NOT a bug , its your drive cant see the media ( disc) youve put in it.

regardless of wether it was a single 4gb file or not, the dvd drive decided it couldnt see/didnt like the discs before it got as far as trying to write anything. if ImgBurn cant see a drive with a suitable disc, it wont do any more of the events in the burning chain .

refer back to LIGHTNING_UK's post above and follow the process of elimination . usually its because youve found some faulty discs in the batch/spindle of discs you have , hence we only recomend genuine Verbatim or Taiyo yuden discs ( not all discs on the market do what it says on the case

once you get past the "Incompatible medium Installed" message , copy and paste the info from the log file into here for us to see

[LIGHTNING UK!]

Gim,

Let me explain how things work....

1. ImgBurn issues a 'Test Unit Ready' command to the drive.
2. Drive responds 'Ready', or it it returns 'Not Ready' and gives and error code.
3a. If drive is 'Ready', ImgBurn goes ahead and tries to initialise the discs.
3b. If drive is 'Not Ready' ImgBurn puts 'Device Not Ready ([insert english translation of error code here])' in the status bar.

There is no room for error, either the drive says it's ready or it says it's not ready.
If it says it's not ready, NO software can do anything about it or access the media.

So your drive is having problems initialising the media, it's nothing at all to do with ImgBurn, it's simply reporting the error.

Eject the disc and reinsert it, it might work properly the second time around.

[Gim]

AAAh ok thank you so much for such a fast response and erm...Lightning UK I love your software mate
Though I wish you still did DVD Decrypter but I am sure that's not the first time you've heard that so ignore that comment
I suppose it could just be a bad disc. I am going to try a few different things, including using imgburn to try again. Might also try nero or some other program.
I recentely installed (against my better judgement!) ashampoo burning studio 2007 as it was a full freebie on a magazine cover.
Every disc I burned in it failed its own verification. yet I then went to imgburn and then nero and both burned well as usual.
Well I uninstalled it earlier today.
Now I get this problem for the first time. coincidence?
Probably as it is a hardware issue it seems.
Mind you I don't think I have even rebooted since that uninstall which is most likely not the best way of going about things.
I'll let you know how it goes.
Cheers.

[cornholio7]

http://forum.imgburn.com/index.php?s=&...dpost&p=975
try and read the above link and see what filters you have , it may help

[BossC]

Gim,

Let me explain how things work....

1. ImgBurn issues a 'Test Unit Ready' command to the drive.
2. Drive responds 'Ready', or it it returns 'Not Ready' and gives and error code.
3a. If drive is 'Ready', ImgBurn goes ahead and tries to initialise the discs.
3b. If drive is 'Not Ready' ImgBurn puts 'Device Not Ready ([insert english translation of error code here])' in the status bar.

There is no room for error, either the drive says it's ready or it says it's not ready.
If it says it's not ready, NO software can do anything about it or access the media.

So your drive is having problems initialising the media, it's nothing at all to do with ImgBurn, it's simply reporting the error.

Eject the disc and reinsert it, it might work properly the second time around.

To mess with that answer...

I have recently developed a problem where Dvd Decrypter (and Imgburn - tho' I still prefer DD) will write a disk, eject it and THEN throw up the "Incompatible media" error. When Decrypter does it, I eject the disk and swap it to another drive and verify it with IB, the only time one failed to verify is when some "dumbass" (yeah, me!) tried to verify using the wrong image.

How can the medium be valid for writing but incompatible for reading and yet readable in a dvdrom (surely a lesser laser!?!)?

Thoughts?

Edited by BossC, 07 December 2006 - 11:05 PM.

[zacoz]

Crap Media comes to mind

[LIGHTNING UK!]

Yeah crap media and crap burns.

A lot of drives that burn to shite media will then fail to read it back during the verify.

That's one of the reasons I make ImgBurn cycle the tray after a write and before a verify - to catch problems like that.

[lfcrule1972]

My vote is for crap media too !! Anyone else ? Of course a log would settle the media debate.....

[Kenadjian]

My vote is for crap media too !! Anyone else ? Of course a log would settle the media debate.....

Without any bloody doubt whatsoever.

[Gim]

Hmm I don't have the logfile any more but in my original complaint/post I posted it and it was verbatim media so erm...that seems to be recommended all over here?
Anyway it happened once more then I used nero and it worked ok.
I just used imgburn to do a simple iso burn and it worked great as usual though!

[LIGHTNING UK!]

All burns in ImgBurn use the exact same burning code. To say build mode didn't work but then write mode is fine, it's just total fluke.

The errors come from the drive (as mentioned earlier), not the program. The program just displays them.

Nero might be using the 'Incremental' write type rather than DAO/SAO. If your burner prefers that, change the 'Write Type' option in ImgBurn's settings.

[BossC]

Gim,

Let me explain how things work....

1. ImgBurn issues a 'Test Unit Ready' command to the drive.
2. Drive responds 'Ready', or it it returns 'Not Ready' and gives and error code.
3a. If drive is 'Ready', ImgBurn goes ahead and tries to initialise the discs.
3b. If drive is 'Not Ready' ImgBurn puts 'Device Not Ready ([insert english translation of error code here])' in the status bar.

There is no room for error, either the drive says it's ready or it says it's not ready.
If it says it's not ready, NO software can do anything about it or access the media.

So your drive is having problems initialising the media, it's nothing at all to do with ImgBurn, it's simply reporting the error.

Eject the disc and reinsert it, it might work properly the second time around.

To mess with that answer...

I have recently developed a problem where Dvd Decrypter (and Imgburn - tho' I still prefer DD) will write a disk, eject it and THEN throw up the "Incompatible media" error. When Decrypter does it, I eject the disk and swap it to another drive and verify it with IB, the only time one failed to verify is when some "dumbass" (yeah, me!) tried to verify using the wrong image.

How can the medium be valid for writing but incompatible for reading and yet readable in a dvdrom (surely a lesser laser!?!)?

Thoughts?

I was a bit p*ssed off by the glib "crap media" responses and went away to carry on writing my discs without your "help" since then, I am using the same media and am getting the same error within a particular spindle. I am still confused how the writer can fail to read a disc it has written, which is then verified by the same program in a different drive and plays in any standalone machine? I never had this prob. before IB was installed but like the separate Verify option and Build.

Any HELPFUL thoughts?

[cornholio7]

help us to see whats going on by posting a log please

[dontasciime]

[1ST] Stop whining about something you don't like the answer to and [2ND] take your hands away from your ears.

Imgburn is not at fault for your disc's not working, if you cannot believe this and your thoughts cannot progress past this point then your on your own.

[polopony]

FYI

IMGburn automatically saves the logs in case you dont have it go to Help --->IMGburn logs ,then copy and paste

[lfcrule1972]

Honestly 99.9%* of such errors are the media, but please post a log so we can try and help you.

(* Please note that 99% of statistics are made up )

[Movie Junkie]

I was a bit p*ssed off by the glib "crap media" responses and went away to carry on writing my discs without your "help" since then, I am using the same media and am getting the same error within a particular spindle. I am still confused how the writer can fail to read a disc it has written, which is then verified by the same program in a different drive and plays in any standalone machine? I never had this prob. before IB was installed but like the separate Verify option and Build.

Any HELPFUL thoughts?

I'm a bit p*ssed off by what you've said.

Telling you that crap media can cause the problem is being helpful.

Most of the people that come here for help listen to what is being said and most of the time the problem is resolved by the regulars here. Why is it that there are always a few people who come here for help and then they dismiss the answers without trying them? To those people I say;

IF YOU KNOW SO MUCH WHY DID YOU COME HERE TO GET YOUR PROBLEM FIXED? WHY DIDN'T YOU JUST FIGURE IT OUT YOURSELF???

The regulars here aren't just pulling answers out of their They've been doing this long enough to be able to help MANY people. Please remember that no one here has any obligation to help anybody. They are doing it because they genuinely want to help. None of them get anything back except the satisfaction of being able to help somebody solve thier problem.

You want a HELPFUL thought so here it is;

If you can work with being able to accept the answers, and try them, then great. All of us here are willing to help you. If you just want to complain that you didn't get the answer that you expected to get, then please go away. That will leave more time for the people that really want, and appreciate the help they are getting.

Edited by Movie Junkie, 24 December 2006 - 04:51 PM.