It does not happen when I insert blank cd's, only blank dvd's. I'm using Verbatim dvd's marked 'Inkjet Printable DVD-R 16x.
I would attach the logs of when it freezes but the machine (XP SP3) becomes totally unresponsive and I cannot save the logs.
Would a firmware update help and, if so, which do you think I should use?
I tried using the option under 'Tools' that says 'Check for Firmware Update'.
That returns 581 results.
I understand that this is of limited use but I am attaching the logs that were generated before ImgBurn freezed up.
THANK YOU VERY MUCH for taking the time to read this.