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Freeze, window explorer has encounter........


laseractive

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I use pioneer 115bk (IDE) to burn mitsu 2.4x dvd +r dl (made in Singapore)

 

write .dvd .iso and set layerbreak 1913760 (xbox360)

 

IMGBurn stop recording (I tried 2 times it freeze at 19% and 31%) and it keeps at 0.0x and it doesn't go on. after that I open the explorer it does not show any drive any information, it's blank and shown window explorer has encounter....... I can not shut down so I only must press the reset button on the case.

 

I don't know why this problem occur. Please help me.

 

* mitsu 2.4x dvd +r dl is expensive. I don't want to loss this again *

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===============================================

Filter Driver Load Order - ImgBurn v2.4.1.0

===============================================

 

Upper Device Filter: redbook

Upper Class Filter: [None Found]

Device: CD/DVD-ROM Device

Lower Class Filter: [None Found]

Lower Device Filter: imapi

 

Filter Name: redbook

File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys

File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

File Description: Redbook Audio Filter Driver

Product Name: Microsoft? Windows? Operating System

Product Version: 5.1.2600.2180

Company Name: Microsoft Corporation

Copyright: ? Microsoft Corporation. All rights reserved.

 

Filter Name: imapi

File Name: C:\WINDOWS\system32\DRIVERS\imapi.sys

File Version: 5.1.2600.2714 (xpsp.050705-1524)

File Description: IMAPI Kernel Driver

Product Name: Microsoft? Windows? Operating System

Product Version: 5.1.2600.2714

Company Name: Microsoft Corporation

Copyright: ? Microsoft Corporation. All rights reserved.

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Can you also post the log's of your failed burns. Help / ImgBurn Logs

 

I 21:29:35 ImgBurn Version 2.4.1.0 started!

I 21:29:35 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 21:29:35 Total Physical Memory: 3,668,396 KB - Available: 3,192,056 KB

I 21:29:35 Initialising SPTI...

I 21:29:35 Searching for SCSI / ATAPI devices...

I 21:29:36 Found 2 DVD-ROMs and 2 DVD

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What controller is your drive connected to?

 

What motherboard do you have?

 

What drivers have you installed for the controller?

 

It's very important that if you're using a 3rd party controller (which you'd have to do if you have a recent motherboard because they (Intel ones at least) no longer come with an IDE port ) that you keep the bios up-to-date and use the latest drivers. Not all 3rd party controllers like optical drives very much.

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What controller is your drive connected to?

 

What motherboard do you have?

 

What drivers have you installed for the controller?

 

It's very important that if you're using a 3rd party controller (which you'd have to do if you have a recent motherboard because they (Intel ones at least) no longer come with an IDE port ) that you keep the bios up-to-date and use the latest drivers. Not all 3rd party controllers like optical drives very much.

 

Thank you very much for your help :thumbup:

 

Here is the information of my system. I don't know what is the controller or whatever the PC system as well. This is the information from everest. If you need more information, please tell me

 

1212948797_0.03132900.png

 

1212948799_0.45837100.png

 

Please help me. I am so worried about this so much. My old system has never occured this problem.

 

I am Thai. My English language is poor. Sorry !!!

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Ok well I guess this is the support page for your motherboard...

 

http://www.gigabyte.com.tw/Support/Motherb...?ProductID=2743

 

On there you'll find a couple of bios updates (you only need the latest).

 

You can then also update the driver for the 3rd party IDE controller via the file here...

 

ftp://driver.jmicron.com.tw/jmb36x/Win2k_xp_Vista/

 

That's the official jmicron driver and I know that gigabyte kinda give their onboard controller the 'giga-byte' name so it *might* not install, in which case just download the one linked on the support page under 'drivers'.

 

It's gigabyte v1.17.36 Versus JMicron v1.17.37 (or v1.17.38 beta - which is what I'm running)

 

You can get the latest Intel Chipset INF drivers from....

 

http://www.intel.com/support/chipsets/inf/

 

and the Intel Matrix drivers from...

 

http://support.intel.com/support/chipsets/imsm/

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Install what new window?! I didn't think we'd spoken about reinstalling windows?

 

Just go for installing the bios/drivers.

 

Start with the bios, then install the Intel Chipset INF, then the Intel Matrix driver set (which may or may not actually install depending on the 'mode' your sata controller is in) and finally the JMicron driver.

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I'm sure the bios update will come with instructions or they'll also be linked on the bios page, just take a read of them.

 

Giga-byte probably has a website in your native language so perhaps you should lookup your motherboard model on that one - 'GA-EP35-DS3R'.

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I'm sure the bios update will come with instructions or they'll also be linked on the bios page, just take a read of them.

 

Giga-byte probably has a website in your native language so perhaps you should lookup your motherboard model on that one - 'GA-EP35-DS3R'.

 

Thank you very much :thumbup:

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I do all your recommendation. But it's still maintain this problem.

 

dvd5 (it's ok)

dvd9 (freeze)

 

I have 2 HDD (SATA II)

I have 2 dvd writer and 1 dvd (2 IDE, 1 sata)

 

It is only occured this problem in Pioneer 115bk (IDE)

ASUS 2014L1T (sata) is OK

 

I use Ashampoo Burning Studion 7.21 to burn dvd9 in data file and it is ok, no problem.

 

I think it may conflict something in imgburn 2.4.1.0 so I will wait to be fixed this for update.

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