danielgps

Got it - I'll be back in about a week if I'm able to test this stuff again. Thanks for your support so far.

Ah yes, sorry I should have mentioned. I was using test mode in this instance as I hadn't in previous tests but I've tested 3 different DVDs and previous attempts were not in test mode. I had a different error in previous attempts, the I/O error that pops up a lot but I found when I changed the write speed from 2x to 8x it changed the error to the one I posted.

Thanks for your brain time nonetheless. Hopefully there's something we're overlooking to fix...

Thanks for the response @dbminter I don't think it's a slim model / it's about 1.5 in tall? I'm not sure if it's the exact model, but looks close (from HP's site) : https://support.hp.com/us-en/document/c03509229

Hi imgBurn gurus, Experiencing some issues burning DVD's. Using a Windows 8.1 HP Pavilion, with the built in HP DVD A DH16ACSHR drive that came with it. The discs are some Verbatim DVD+R that came in a spindle, pictured. Any recs for what action I should take? My apologies if this is a common question, just stuck after trying a number of different changes/YouTube tutorials. Log: I 08:52:50 Average Write Rate: 5,623 KiB/s (4.2x) - Maximum Write Rate: 8,205 KiB/s (6.1x) I 08:58:19 Device: [0:0:0] hp DVD A DH16ACSHR JHG7 (E:) (SATA) I 08:58:19 Family Tree: I 08:58:19 -> ACPI x64-based PC I 08:58:19 -> Microsoft ACPI-Compliant System I 08:58:19 -> PCI Express Root Complex I 08:58:19 -> Standard SATA AHCI Controller (VEN_8086&DEV_1C02 - Intel - storahci - v6.3.9600.16384) I 08:58:19 -> CD-ROM Drive (hp DVD A DH16ACSHR) (Bus Number 4, Target Id 0, LUN 0) I 09:00:18 Operation Started! I 09:00:18 Building Image Tree... I 09:00:18 Checking Directory Depth... I 09:00:18 Calculating Totals... I 09:00:18 Preparing Image... I 09:00:19 Checking Path Length... I 09:00:19 Contents: 19 Files, 2 Folders I 09:00:19 Content Type: DVD Video I 09:00:19 Data Type: MODE1/2048 I 09:00:19 File System(s): ISO9660, UDF (1.02) I 09:00:19 Volume Label: GUAD2018 I 09:00:19 IFO/BUP 32K Padding: Enabled I 09:00:19 Region Code: 1, 2, 3, 4, 5, 6, 7, 8 I 09:00:19 TV System: NTSC I 09:00:19 Size: 4,638,369,792 bytes I 09:00:19 Sectors: 2,264,829 I 09:00:19 Image Size: 4,638,965,760 bytes I 09:00:19 Image Sectors: 2,265,120 I 09:00:21 Operation Successfully Completed! - Duration: 00:00:02 I 09:00:21 Operation Started! I 09:00:21 Source File: -==/\/[BUILD IMAGE]\/\==- I 09:00:21 Source File Sectors: 2,265,120 (MODE1/2048) I 09:00:21 Source File Size: 4,638,965,760 bytes I 09:00:21 Source File Volume Identifier: GUAD2018 I 09:00:21 Source File Volume Set Identifier: 4D0A48090022901E I 09:00:21 Source File Application Identifier: IMGBURN V2.5.8.0 - THE ULTIMATE IMAGE BURNER! I 09:00:21 Source File Implementation Identifier: ImgBurn I 09:00:21 Source File File System(s): ISO9660, UDF (1.02) I 09:00:21 Destination Device: [0:0:0] hp DVD A DH16ACSHR JHG7 (E:) (SATA) I 09:00:21 Destination Media Type: DVD+R (Disc ID: MCC-004-00) I 09:00:21 Destination Media Supported Write Speeds: 6x, 8x, 12x, 16x I 09:00:21 Destination Media Sectors: 2,295,104 I 09:00:21 Write Mode: DVD I 09:00:21 Write Type: DAO I 09:00:21 Write Speed: 8x I 09:00:21 DVD+R Reserve Track: No I 09:00:21 Link Size: Auto I 09:00:21 Lock Volume: Yes I 09:00:21 Test Mode: Yes I 09:00:21 OPC: No I 09:00:21 BURN-Proof: Enabled I 09:00:21 Write Speed Successfully Set! - Effective: 11,080 KB/s (8x) I 09:00:21 Book Type Setting: DVD-ROM I 09:00:21 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes I 09:00:21 CD/DVD Life Record Count: 6 - CD/DVD Record Count: 4 I 09:00:21 Filling Buffer... (73 MiB) I 09:00:22 Writing LeadIn... W 09:01:39 Failed to Write Sectors 0 - 31 - Reason: Timeout on Logical Unit W 09:01:40 Retrying (1 of 20)... W 09:02:52 Retry Failed - Reason: Timeout on Logical Unit W 09:02:52 Retrying (2 of 20)... W 09:04:09 Retry Failed - Reason: Timeout on Logical Unit W 09:04:10 Retrying (3 of 20)... W 09:05:26 Retry Failed - Reason: Timeout on Logical Unit W 09:05:26 Retrying (4 of 20)... W 09:06:39 Retry Failed - Reason: Timeout on Logical Unit W 09:06:40 Retrying (5 of 20)... W 09:07:52 Retry Failed - Reason: Timeout on Logical Unit W 09:07:52 Retrying (6 of 20)... W 09:09:06 Retry Failed - Reason: Timeout on Logical Unit W 09:09:06 Retrying (7 of 20)...