[Photog on Deadline Need Help Please]

the lg you now have in external , put the jumper on the back of drive to Master.

Well, you're not going to believe it - but --- success!!

I really can't thank you enough for your patience.

The external enclosure with the LG drive worked perfect. I guess it must be some dodgy controllers in the Dell board.

Anyway, well done - even though I know it wasn't an ImgBurn issue.

[Photog on Deadline Need Help Please]

which writer came with your dell, check jumper settings on it, as from what i have seen or rather read, they like to have them jumpered as cable select, so if your saying it came with benq1625 and that worked OK then it became faulty and you simply then bought another 1625 and you set that as master and it would not recognize disc's and now you got lg and your having trouble with that,]

Not exactly the sequence. In case it has a bearing, here goes

1) Purchased PC with Sony CD burner only

2) Bought BenQ 1625, installed in open bay, end of cable, set as cable sel-all ok

3) Lightscribe function failed, returned to BenQ. Bought second BenQ 1625 to use while 1st in repair - all ok

4) One BenQ 1625 failed. No program I have could "see" a disc in it. This failed while I was using the drive to read a pressed disc.

5) Installed "backup" BenQ. No joy. The drawer mechanically malfunctioning.

6) Bought LG, installed same cable same cable sel - problems as shown in ImgBurn log.

7) Different combinations of cable, jumper, etc. produce same problems as shown in ImgBurn log.

 

So, now I have the LG in an external USB2 enclosure. Computer sees it as mass storage device. ImgBurn doesn't see it at all. How do I get it recognized as DVD drive?

Thx.

[Photog on Deadline Need Help Please]

using usb2 would possible fix this, depending on the chipset in the enclosure, prolific 3507 should be a good choice, maybe even the older 2506/2507, stay clear of ali chipsets

OK, I'm going to give that a try. I'll run into town this evening and see what I can pick up.

This is actually the third dvd burner I've had in the PC. The previous two were BenQ1625's. One developed a mechanical fault in the load tray. The other one would have a disc loaded but no program would recognzie it as loaded. Having said that, I've burned hundreds of DVD's with the BenQ's. I can't think of anything I changed - certainly no new hardware. In "turning the clock back" - I took out the LG and re-installed the old cable and each of the two BenQ's. Their original faults still remained - load tray and not recognizing the disk was loaded.

So, here's the plan. I'll try to pick up either/or an external USB enclosure with the chipsets you mentioned or another BenQ1625 (even though two have failed me they at least worked for a time).

Any other ideas?

Thanks for holding my hand on this!

[Photog on Deadline Need Help Please]

Edited--

Would an external USB2.0 dvd enclosure bypass these DMA issues? If so, that might be the best/quickest route to take. I've got to get some discs burned and out to clients very soon.

[Photog on Deadline Need Help Please]

i prt scrn then open mspaint and paste then upload image via imageshack

 

you primary will be the hard drive, what is the secondary one

OK! Maybe we are getting to it now. I'll work on getting a screen grab but for now

under IDE/ATA ATAPI controllers, I have

an Ultra ATA storage controller

a SATA AHCI controller, and

Primary IDE controller

 

also I note that above that I have DVD/CD-ROM drives, when I open that all I have listed is CD-ROM, even though I have disconnected it.

 

Having said all that, I don't really have a clue- I'm just parroting back what I see.

[Photog on Deadline Need Help Please]

open ImgBurn

 

tools /settings / I/O (mine is on SPTI)

 

Still no luck. My ImgBurn setting is also on SPTI which I assume is the default since I haven't been to that screen before.

 

My Properties of the Primary IDE channel is the same as yours except I have Mode 4 and you have Mode 6.

As a side note - how do you paste the screen grab in the forum here? Prt Scr works to grab it but paste is greyed out.

 

 

I 12:22:06 ImgBurn Version 2.1.0.0 started!

I 12:22:06 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 12:22:06 Initialising SPTI...

I 12:22:06 Searching for SCSI / ATAPI devices...

I 12:22:06 Found 1 DVD?RW/RAM!

I 12:23:16 Operation Started!

I 12:23:16 Source File: C:\Documents and Settings\Sharyn Shore\My Documents\ProShow\TCSI Sports\5minv2.iso

I 12:23:16 Source File Sectors: 206,448 (MODE1/2048)

I 12:23:16 Source File Size: 422,805,504 bytes

I 12:23:16 Source File Volume Identifier: PROSHOW DVD

I 12:23:16 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 12:23:16 Source File Implementation Identifier: Photodex Proshow DVD

I 12:23:16 Source File File System(s): ISO9660, UDF (1.02)

I 12:23:16 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 12:23:16 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 12:23:16 Destination Media Sectors: 2,295,104

I 12:23:16 Write Mode: DVD

I 12:23:16 Write Type: DAO

I 12:23:16 Write Speed: 8x

I 12:23:16 Link Size: Auto

I 12:23:16 Test Mode: No

I 12:23:16 BURN-Proof: Enabled

I 12:23:16 Filling Buffer...

I 12:23:16 Writing LeadIn...

I 12:23:40 Writing Image...

I 12:24:55 Synchronising Cache...

I 12:25:34 Closing Track...

I 12:25:36 Finalising Disc...

I 12:25:43 Image MD5: b0efe7e82dd46befa77d622a15a0d9c1

I 12:25:43 Operation Successfully Completed! - Duration: 00:02:27

I 12:25:43 Average Write Rate: 5,505 KB/s (4.0x) - Maximum Write Rate: 5,621 KB/s (4.1x)

I 12:25:43 Cycling Tray before Verify...

W 12:25:53 Waiting for device to become ready...

I 12:26:11 Device Ready!

I 12:26:12 Operation Started!

I 12:26:12 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 12:26:12 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 12:26:12 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\ProShow\TCSI Sports\5minv2.iso

I 12:26:12 Image File Sectors: 206,448 (MODE1/2048)

I 12:26:12 Image File Size: 422,805,504 bytes

I 12:26:12 Image File Volume Identifier: PROSHOW DVD

I 12:26:12 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 12:26:12 Image File Implementation Identifier: Photodex Proshow DVD

I 12:26:12 Image File File System(s): ISO9660, UDF (1.02)

I 12:26:12 Verifying Sectors...

W 12:26:21 Miscompare at LBA: 8840, Offset: 1378, File: VIDEO_TS\VTS_01_1.VOB

W 12:26:21 Device: 0xFF

W 12:26:21 Image File: 0xEF

W 12:26:21 Total Errors in Sector: 1

I 12:26:21 Verifying Sectors...

E 12:26:32 Failed to read Sector 14499 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 12:26:32 Sector 14499 maps to File: VIDEO_TS\VTS_01_1.VOB

E 12:26:32 Failed to Verify Sectors!

E 12:26:32 Operation Failed! - Duration: 00:00:20

I 12:26:32 Average Verify Rate: 1,449 KB/s (1.0x) - Maximum Verify Rate: 4,742 KB/s (3.4x)

[Photog on Deadline Need Help Please]

Your issue isn't image related or disc related (at least not yet!).

 

The log clearly shows it's a DMA issue of some sorts. Something is corrupting the data as it's read from the drive then passed through the I/O subsystem.

 

As you hinted and dontasciime agreed with, remove the cd burner so the dvd one is the only thing on the cable - and it's at the end of the cable. Board one end, drive at the other.

Hi Lightning, thanks for your help. I'm going to drop the cd burner now. Yes, board one end of cable, drive at the other. I'd be delighted if it turns out I don't have to re-create the ISO.

 

Thanks

[Photog on Deadline Need Help Please]

I'll dump the cd so the dvd burner is the only thing on that cable. Re-create a new ISO and try to burn it.

Hard drive is fine, no errors or problems in any other respect, etc.

Not sure what you mean by : Which I/O are you using in ImgBurn ?

I really appreciate your suggestions. It is a real puzzler to me why things went south on me all of a sudden.

Thanks for the help.

[Photog on Deadline Need Help Please]

Here is the motherboard info

Board: Dell Inc. 0J3492

Serial Number: ..CN481114BJ0144.

Bus Clock: 800 megahertz

BIOS: Dell Inc. A05 03/16/2005

Mean anything to you?

Also, I have the DVD burner as master at the end of the cable and my CD burner as slave in the "middle" of the cable. I rarely use the cd burner anymore - should I disconnect it and see what happens?

[Photog on Deadline Need Help Please]

Re: cable, I used the one the manufacturer supplied. Based on what you said, I guess it is the thinner 80 pin cable and it was a thicker 40 pin that I took out. Re: motherboard, I can check. But, I had been using the same computer, ImgBurn, same discs, etc for about a year without any real probelms. I don't think this can be it, but is there anyway the iso file can be "corrupted". No real reason to think that, except that I am using an iso file about a year old. It would be a lot of work to re-create the iso from the original photos which is why I saved the iso file.

Anyway, thanks for the input. Do you think the motherboard is important. It is a two year old Dell Dimension 8400 with a Pentium 4 2.8 chip.

[Photog on Deadline Need Help Please]

Still no luck.

I have

1) Replaced ribbon cable with one supplied with drive

2) Updated ImgBurn

3) Reduced burn speed from Max to 8X

4) Uninstalled and re-booted as suggested.

As I said, I'm getting similar results with Nero, so I don't think it is an ImgBurn problem per se, but I am getting a large collection of coasters and no client discs!

I've really got to get this sorted somehow.

Thx for any help.

 

I 10:33:30 ImgBurn Version 2.1.0.0 started!

I 10:33:30 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 10:33:30 Initialising SPTI...

I 10:33:30 Searching for SCSI / ATAPI devices...

I 10:33:33 Found 1 DVD-ROM/CD-RW and 1 DVD?RW/RAM!

I 10:34:35 Operation Started!

I 10:34:35 Source File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 10:34:35 Source File Sectors: 215,717 (MODE1/2048)

I 10:34:35 Source File Size: 441,788,416 bytes

I 10:34:35 Source File Volume Identifier: PROSHOW DVD

I 10:34:35 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 10:34:35 Source File Implementation Identifier: Photodex Proshow DVD

I 10:34:35 Source File File System(s): ISO9660, UDF (1.02)

I 10:34:35 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 10:34:35 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 10:34:35 Destination Media Sectors: 2,295,104

I 10:34:35 Write Mode: DVD

I 10:34:35 Write Type: DAO

I 10:34:35 Write Speed: 8x

I 10:34:35 Link Size: Auto

I 10:34:35 Test Mode: No

I 10:34:35 BURN-Proof: Enabled

I 10:34:36 Filling Buffer...

I 10:34:37 Writing LeadIn...

I 10:35:01 Writing Image...

I 10:36:21 Synchronising Cache...

I 10:36:58 Closing Track...

I 10:37:00 Finalising Disc...

I 10:37:07 Image MD5: 807e36ece7420422fbcc055642013d39

I 10:37:07 Operation Successfully Completed! - Duration: 00:02:31

I 10:37:07 Average Write Rate: 5,392 KB/s (3.9x) - Maximum Write Rate: 5,618 KB/s (4.1x)

I 10:37:07 Cycling Tray before Verify...

W 10:37:17 Waiting for device to become ready...

I 10:37:36 Device Ready!

I 10:37:36 Operation Started!

I 10:37:36 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 10:37:36 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 10:37:36 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 10:37:36 Image File Sectors: 215,717 (MODE1/2048)

I 10:37:36 Image File Size: 441,788,416 bytes

I 10:37:36 Image File Volume Identifier: PROSHOW DVD

I 10:37:36 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 10:37:36 Image File Implementation Identifier: Photodex Proshow DVD

I 10:37:36 Image File File System(s): ISO9660, UDF (1.02)

I 10:37:36 Verifying Sectors...

E 11:00:48 Failed to read Sector 293 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 11:00:48 Sector 293 maps to File: VIDEO_TS\VIDEO_TS.VOB

E 11:00:48 Failed to Verify Sectors!

E 11:00:48 Operation Failed! - Duration: 00:23:12

I 11:00:48 Average Verify Rate: 0 KB/s (0.0x) - Maximum Verify Rate: 0 KB/s (0.0x)

[Photog on Deadline Need Help Please]

I uninstalled and re-booted. I'm going to have to wait until the morning to open up the computer. I did get a ribbon cable with the new burner. I'll go ahead and install it and see what's what. I do appreciate the help. I'll let you know how it turns out.

Right now, I have to go watch the season premier of "Lost" !!

Thanks again.

[Photog on Deadline Need Help Please]

I note that setting it to "max" it actually maxed out at 9.1 and was in the 8x range most of the time. Will changing it to 8x make that much difference? Seems like I read somewhere that setting it too slow (2x etc.) could cause problems as well.

 

Thanks for the reply. I will try again at 8x.

[Photog on Deadline Need Help Please]

I did just download the newest ImgBurn.

I have the DVD set as master, but am just using the same cable that I was using with the BenQ. How would I know if 40 or 80 wire and why would I need a different one from the BenQ?

Can you let me know how to uninstall the ide controller? Through Device Manager I assume, but . . .

 

Thanks for the reply and suggestions.

 

 

[Photog on Deadline Need Help Please]

In a bit of a panic as I need to get some DVD's to a client ASAP.

1) I've used ImgBurn for over a year with a BenQ burner. That burner developed mechanical problems with the door so I went out today and got a new burner - an LG GSA-H22N that was highly rated at CDFreaks.com. There doesn't seem to be an updated firmware from LG - guess the drive is that new?

2) I'm using MCC-004 Verbatim discs and converting DVD+R to DVD-ROM.

Any ideas? For what its worth, I get a similar error from Nero - seems to burn OK, but the fails to verify.

Hoping its something simple !!

 

 

Thanks,

 

I 16:33:58 ImgBurn Version 1.2.0.0 started!

I 16:33:58 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 16:33:58 Initialising SPTI...

I 16:33:58 Searching for SCSI / ATAPI devices...

I 16:33:58 Found 1 DVD-ROM/CD-RW and 1 DVD?RW/RAM!

I 16:35:23 Operation Started!

I 16:35:23 Source File: C:\Documents and Settings\xxxx\My Documents\My Photos\Smith\ProShow\smith.iso

I 16:35:23 Source File Sectors: 215,717 (MODE1/2048)

I 16:35:23 Source File Size: 441,788,416 bytes

I 16:35:23 Source File Application Identifier: PHOTODEX PROSHOW DVD

I 16:35:23 Source File Implementation Identifier: Photodex Proshow DVD

I 16:35:23 Destination Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 16:35:23 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 16:35:23 Destination Media Sectors: 2,295,104

I 16:35:23 Write Mode: DVD

I 16:35:23 Write Type: DAO

I 16:35:23 Write Speed: MAX

I 16:35:23 Link Size: Auto

I 16:35:23 Test Mode: No

I 16:35:23 BURN-Proof: Enabled

I 16:35:23 Filling Buffer...

I 16:35:24 Writing LeadIn...

I 16:35:48 Writing Image...

I 16:36:26 Synchronising Cache...

I 16:36:48 Closing Track...

I 16:36:50 Finalising Disc...

I 16:36:55 Operation Successfully Completed! - Duration: 00:01:31

I 16:36:55 Average Write Rate: 11,353 KB/s (8.2x) - Maximum Write Rate: 12,555 KB/s (9.1x)

I 16:36:55 Cycling Tray before Verify...

W 16:37:06 Waiting for device to become ready...

I 16:37:24 Device Ready!

I 16:37:25 Operation Started!

I 16:37:25 Source Device: [1:0:0] HL-DT-ST DVD-RAM GSA-H22N 1.00 (D:) (ATA)

I 16:37:25 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x, 18x)

I 16:37:25 Image File: C:\Documents and Settings\Sharyn Shore\My Documents\My Photos\Smith\ProShow\smith.iso

I 16:37:25 Image File Sectors: 215,717 (MODE1/2048)

I 16:37:25 Image File Size: 441,788,416 bytes

I 16:37:25 Image File Application Identifier: PHOTODEX PROSHOW DVD

I 16:37:25 Image File Implementation Identifier: Photodex Proshow DVD

I 16:37:25 Verifying Sectors...

E 16:37:45 Failed to read Sector 638 - Logical Unit Communication CRC Error (ULTRA-DMA/32)

E 16:37:45 Failed to Verify Sectors!

E 16:37:45 Operation Failed! - Duration: 00:00:20

I 16:37:45 Average Verify Rate: 63 KB/s (0.0x) - Maximum Verify Rate: 493 KB/s (0.4x)