kxkvi Posted June 30, 2012 Share Posted June 30, 2012 http://www.liteon.com/index.aspx Nice web site.. if you happen to be Chinese. I eventually landed on: http://us.liteonit.com/us/index.php I was browsing Newegg's burner selection, and noticed that they had a Lite-On unit on sale. I pasted the model number in the search box of their support section: Search Search Keyword: All words Any words Exact Phrase Ordering: Search Only: Download Glossary Articles Web Links Contacts Categories Sections News Feeds Search Keyword iHAS124 Total: 0 results found. I also searched their product section, and got this: Database Error: Unable to connect to the database:Could not connect to MySQL Okay, so it may be an older drive, but gee whiz, does support really die that quickly nowadays? I was unable to find any information whatsoever on their web site. I did find the firmware, but not on their site. Somehow, I don't think I'll be purchasing their products anytime soon. Regards, Thomas Link to comment Share on other sites More sharing options...
kxkvi Posted June 30, 2012 Author Share Posted June 30, 2012 [rant] Oh yeah.. I almost forgot! Yes, I'm aware that it's an OEM product. Still.. nothing at all? I'm voting with my feet.. AND my money. [/rant] Enjoy the day. Thomas Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 30, 2012 Share Posted June 30, 2012 Their 'Search' may be useless but the product pages are still all there. http://us.liteonit.com/us/dvd-internal/item/dvdinternal/ihas124 The 'SmartPack' program handles firmware updates for all of their drives... and you can get that from here... http://us.liteonit.com/us/service-support/download/cat_view/44-software-tool/54-utilities Link to comment Share on other sites More sharing options...
kxkvi Posted June 30, 2012 Author Share Posted June 30, 2012 Their 'Search' may be useless but the product pages are still all there. http://us.liteonit.com/us/dvd-internal/item/dvdinternal/ihas124 You're absolutely right. It was my own fault. I didn't see the horizontal scroll arrows on their product page, so neglected to use them. The 'SmartPack' program handles firmware updates for all of their drives. Yes, I did see that item, and downloaded it. Do you happen to know if this is a standalone utility that contains all of the updated information, or does it connect to Lite-On over the Internet to get those? I've always preferred individual files for each firmware versions, but hey... whatever works. I notice that they also specify using the "Nero Toolkit". I'm unsure of what they're referring to, but it may be the Nero Info Tool, which I do have, and which displays the product's firmware version, along with a bunch of other information. Thanks much, Thomas Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted June 30, 2012 Share Posted June 30, 2012 SmartPack connects to the internet, sends the ID string of your drive to a server and then parses the response to see if a newer firmware is available. If there is, it either runs it for you automatically or you're given the opportunity/prompted to do so. (I don't recall which!) If you want standalone firmware exe files, just visit Firmware HQ (or use the 'Check for firmware updates' feature in ImgBurn). Link to comment Share on other sites More sharing options...
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