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Burn ISO to blu-ray disc


AndrewWalton

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I have created an ISO file of an Adobe Premiere Elements 8.0.1 project using Phantom Burner.  When I attempt to burn the ISO file to a BD-R 25 GB blank, ImgBurn errors.  The log is attached.

 

My computer is a Dell XPS420 Vista Home Premium SP2.  The drivers & firmware are up-to-date. The blu-ray drive is an internal PLDS BD-RE DH-481S drive.

 

What should I do to troubleshoot my problem?

ImgBurn_GailValHD.log

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Right click the destination drive box and click 'Family Tree'.

 

Close the message box that pops up and then copy + paste everything from the Log window please.

 

At the moment it looks like an issue with your drivers - the real error may be getting lost.

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Family Tree window (image file of the Family Tree window is attached):

Device [0:2:0] PLDS BD-RE DH 4B1S 7016 (F:) (ATAPI)

Family Tree:

-> ACPI X86-based pc

-> Microsoft ACPI-Compliant System

-> PCI bus

-> Intel® Desktop/Workstation/Server Express Chipset SATA RAID Controler (VEN_8086&DEV_2822 - Intel - iaStor)

-> CD-ROB Drive (PLDS BD-RE DH 4B1S) (s)

 

post-52575-0-92446500-1375463499_thumb.jpg

 

 

Following is the complete log:

I 13:01:57 ImgBurn Version 2.5.8.0 started!
I 13:01:57 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2)
I 13:01:57 Total Physical Memory: 3,142,688 KiB  -  Available: 1,751,616 KiB
I 13:01:57 Initialising SPTI...
I 13:01:57 Searching for SCSI / ATAPI devices...
I 13:02:04 -> Drive 1 - Info: PLDS BD-RE DH-4B1S 7D16 (F:) (ATAPI)
I 13:02:04 -> Drive 2 - Info: PLDS DVD+-RW DH-16A6S YD12 (E:) (ATAPI)
I 13:02:04 -> Drive 3 - Info: PHNTMBLT PHANTOM CD (G:) (SCSI)
I 13:02:04 Found 1 DVD±RW/RAM and 2 BD-REs!
I 13:02:45 Operation Started!
I 13:02:45 Source File: C:\Users\Public\Videos\ISO_Files\GailValHD.iso
I 13:02:45 Source File Sectors: 685,296 (MODE1/2048)
I 13:02:45 Source File Size: 1,403,486,208 bytes
I 13:02:45 Source File Volume Identifier: GailVal
I 13:02:45 Source File Volume Set Identifier: 12345678        BDROM
I 13:02:45 Source File Application Identifier: BD Authoring
I 13:02:45 Source File Implementation Identifier: Developer
I 13:02:45 Source File File System(s): UDF (2.50)
I 13:02:45 Destination Device: [0:2:0] PLDS BD-RE DH-4B1S 7D16 (F:) (ATAPI)
I 13:02:45 Destination Media Type: BD-R (Disc ID: VERBAT-IMe-000)
I 13:02:45 Destination Media Supported Write Speeds: 2x, 4x
I 13:02:45 Destination Media Sectors: 11,826,176
I 13:02:45 Write Mode: BD
I 13:02:45 Write Type: DAO
I 13:02:45 Write Speed: 4x
I 13:02:45 Hardware Defect Management Active: No
I 13:02:45 BD-R Verify Not Required: Yes
I 13:02:45 Link Size: Auto
I 13:02:45 Lock Volume: Yes
I 13:02:45 Test Mode: No
I 13:02:45 OPC: No
I 13:02:45 BURN-Proof: Enabled
I 13:02:45 Write Speed Successfully Set! - Effective: 17,983 KB/s (4x)
I 13:03:10 Filling Buffer... (40 MiB)
I 13:03:10 Writing LeadIn...
W 13:08:29 Failed to Write Sectors 4224 - 4255 - Reason: The request could not be performed because of an I/O device error.
W 13:08:29 Retrying (1 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (2 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (3 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (4 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (5 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (6 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (7 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (8 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (9 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (10 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (11 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (12 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (13 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (14 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (15 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (16 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (17 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (18 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (19 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
W 13:08:29 Retrying (20 of 20)...
W 13:08:29 Retry Failed - Reason: Invalid Address For Write
 

Edited by AndrewWalton
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Try installing some of the intel rapid storage technology drivers. Start at v10.8 and see if that goes on ok. If it doesn't (i.e. your motherboard's chipset isn't supported by it), try one of the v11.x versions instead.

 

Your drive reports it can burn Blu-ray discs so ignore what the Dell forum people are telling you.

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