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ImgBurn Waiting for buffers to recover... Waiting for hard disk activity to reach threshold level...


karen cito

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All of a sudden ImgBurn is taking hours upon hours to burn a simple photograph data DVD on a portable PC built-in DVD burner.

The error log seems to indicate the hard disk is slow --- but how do I find the cause?

I already installed the very latest ImgBurn and defragmented the hard disks.

I also turned off everything so nothing was running except the anti-virus and firewall and other tray items.

Is there a program I can use to find out why ImgBurn can't get to the hard disks?

Please help!

 

Karen Cito

 

 

HERE IS THE IMGBURN LOG FILE:

 

; //****************************************\\

; ImgBurn Version 2.3.2.0 - Log

; Saturday, 05 May 2007, 23:27:16

; \\****************************************//

;

;

I 19:23:45 ImgBurn Version 2.3.2.0 started!

I 19:23:45 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)

I 19:23:45 Total Physical Memory: 1,039,740 KB - Available: 642,948 KB

I 19:23:45 Initialising SPTI...

I 19:23:45 Searching for SCSI / ATAPI devices...

I 19:23:46 Found 1 DVD?RW!

I 19:25:32 Operation Started!

I 19:25:32 Building Image Tree...

I 19:25:36 Checking Directory Depth...

I 19:25:36 Calculating Totals...

I 19:25:36 Preparing Image...

I 19:25:36 Checking Path Length...

I 19:25:36 Image Size: 4,669,014,016 bytes

I 19:25:36 Image Sectors: 2,279,792

I 19:25:37 Operation Successfully Completed! - Duration: 00:00:05

I 19:25:37 Operation Started!

I 19:25:37 Source File: -==/\/[bUILD IMAGE]\/\==-

I 19:25:37 Source File Sectors: 2,279,792 (MODE1/2048)

I 19:25:37 Source File Size: 4,669,014,016 bytes

I 19:25:37 Source File Volume Identifier: MY_WEDDING

I 19:25:37 Source File Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER!

I 19:25:37 Source File Implementation Identifier: ImgBurn

I 19:25:37 Source File File System(s): ISO9660, UDF (1.02)

I 19:25:37 Destination Device: [0:1:0] SONY DVD+-RW DW-Q58A UDS1 (E:) (ATA)

I 19:25:37 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)

I 19:25:37 Destination Media Sectors: 2,297,888

I 19:25:37 Write Mode: DVD

I 19:25:37 Write Type: DAO

I 19:25:37 Write Speed: MAX

I 19:25:37 Link Size: Auto

I 19:25:37 Test Mode: No

I 19:25:37 BURN-Proof: Enabled

I 19:25:38 Filling Buffer... (40 MB)

I 19:26:04 Writing LeadIn...

I 19:27:37 Writing Image... (LBA: 0 - 2279791)

W 19:32:13 Waiting for buffers to recover...

W 19:32:41 Waiting for hard disk activity to reach threshold level...

I 19:32:53 Writing Image...

W 19:38:06 Waiting for buffers to recover...

W 19:38:30 Waiting for hard disk activity to reach threshold level...

I 19:38:45 Writing Image...

W 19:45:38 Waiting for buffers to recover...

W 19:46:01 Waiting for hard disk activity to reach threshold level...

I 19:46:16 Writing Image...

W 19:53:09 Waiting for buffers to recover...

W 19:53:33 Waiting for hard disk activity to reach threshold level...

I 19:53:49 Writing Image...

W 20:00:41 Waiting for buffers to recover...

W 20:01:05 Waiting for hard disk activity to reach threshold level...

I 20:01:21 Writing Image...

W 20:08:52 Waiting for buffers to recover...

W 20:09:16 Waiting for hard disk activity to reach threshold level...

I 20:09:30 Writing Image...

W 20:16:09 Waiting for buffers to recover...

W 20:16:32 Waiting for hard disk activity to reach threshold level...

I 20:16:47 Writing Image...

W 20:23:08 Waiting for buffers to recover...

W 20:23:31 Waiting for hard disk activity to reach threshold level...

I 20:23:45 Writing Image...

W 20:38:18 Waiting for buffers to recover...

W 20:38:41 Waiting for hard disk activity to reach threshold level...

I 20:38:54 Writing Image...

W 20:53:14 Waiting for buffers to recover...

W 20:53:36 Waiting for hard disk activity to reach threshold level...

I 20:53:51 Writing Image...

W 21:01:51 Waiting for buffers to recover...

W 21:02:15 Waiting for hard disk activity to reach threshold level...

I 21:02:30 Writing Image...

W 21:12:27 Waiting for buffers to recover...

W 21:12:49 Waiting for hard disk activity to reach threshold level...

I 21:13:03 Writing Image...

W 21:25:59 Waiting for buffers to recover...

W 21:26:22 Waiting for hard disk activity to reach threshold level...

I 21:26:35 Writing Image...

W 21:45:32 Waiting for buffers to recover...

W 21:45:56 Waiting for hard disk activity to reach threshold level...

I 21:46:10 Writing Image...

W 21:52:52 Waiting for buffers to recover...

W 21:53:16 Waiting for hard disk activity to reach threshold level...

I 21:53:30 Writing Image...

W 22:01:19 Waiting for buffers to recover...

W 22:01:43 Waiting for hard disk activity to reach threshold level...

I 22:01:57 Writing Image...

W 22:10:10 Waiting for buffers to recover...

W 22:10:33 Waiting for hard disk activity to reach threshold level...

I 22:10:47 Writing Image...

W 22:19:05 Waiting for buffers to recover...

W 22:19:27 Waiting for hard disk activity to reach threshold level...

I 22:19:41 Writing Image...

W 22:26:43 Waiting for buffers to recover...

W 22:27:11 Waiting for hard disk activity to reach threshold level...

I 22:27:26 Writing Image...

W 22:33:20 Waiting for buffers to recover...

W 22:33:47 Waiting for hard disk activity to reach threshold level...

I 22:34:01 Writing Image...

W 22:39:45 Waiting for buffers to recover...

W 22:40:11 Waiting for hard disk activity to reach threshold level...

I 22:40:25 Writing Image...

I 22:42:48 Synchronising Cache...

I 22:43:20 Image MD5: b443ba6e2fa52b85473401a2a4660207

I 22:43:20 Operation Successfully Completed! - Duration: 03:17:42

I 22:43:20 Average Write Rate: 389 KB/s (0.3x) - Maximum Write Rate: 1,095 KB/s (0.8x)

I 22:43:20 Cycling Tray before Verify...

W 22:43:24 Waiting for device to become ready...

I 23:27:03 Device Ready!

I 23:27:04 Operation Started!

I 23:27:04 Source Device: [0:1:0] SONY DVD+-RW DW-Q58A UDS1 (E:) (ATA)

I 23:27:04 Source Media Type: DVD-R (Book Type: DVD-R) (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)

I 23:27:04 Image File: -==/\/[bUILD IMAGE]\/\==-

I 23:27:04 Image File Sectors: 2,279,792 (MODE1/2048)

I 23:27:04 Image File Size: 4,669,014,016 bytes

I 23:27:04 Image File Volume Identifier: MY_WEDDING

I 23:27:04 Image File Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER!

I 23:27:04 Image File Implementation Identifier: ImgBurn

I 23:27:04 Image File File System(s): ISO9660, UDF (1.02)

I 23:27:04 Verifying Sectors... (LBA: 0 - 2279791)

W 23:27:09 Failed to Read Sector 0 - Logical Block Address out of Range

E 23:27:11 Failed to Read Sector 1 - Logical Block Address out of Range

E 23:27:11 Failed to Verify Sectors!

E 23:27:11 Operation Failed! - Duration: 00:00:07

I 23:27:11 Average Verify Rate: 0 KB/s (0.0x) - Maximum Verify Rate: 0 KB/s (0.0x)

I 23:27:16 Close Request Acknowledged

I 23:27:16 Closing Down...

I 23:27:16 Shutting down SPTI...

I 23:27:16 ImgBurn closed!

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I thank you for that advice. I had googled extensively and based on that googling, I had defragmented the hard disk and turned off EVERYTHING I could (anti virus, firewall, every item in the tray, all services that I didn't know exactly what they were, etc.). I even turned off the buffer checks (ImgBurn: Tools > Settings > I/O > Enable Buffer Recovery = off) in a misguided attempt to solve the problem inside of ImgBurn itself. Yet, my very next burn of a DVD still fell to 0.3x speeds and four and a half hours (see log attached).

 

; //****************************************\\
;   ImgBurn Version 2.3.2.0 - Log
;   Sunday, 06 May 2007, 06:41:19
; \\****************************************//
;
;
I 00:18:08 ImgBurn Version 2.3.2.0 started!
I 00:18:08 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 00:18:08 Total Physical Memory: 1,039,740 KB  -  Available: 624,736 KB
I 00:18:08 Initialising SPTI...
I 00:18:08 Searching for SCSI / ATAPI devices...
I 00:18:08 Found 1 DVD?RW!
I 00:18:28 Operation Started!
I 00:18:28 Building Image Tree...
I 00:18:41 Checking Directory Depth...
I 00:18:41 Calculating Totals...
I 00:18:41 Preparing Image...
I 00:18:41 Checking Path Length...
I 00:18:41 Image Size: 4,669,014,016 bytes
I 00:18:41 Image Sectors: 2,279,792
I 00:18:46 Operation Successfully Completed! - Duration: 00:00:18
I 00:18:46 Operation Started!
I 00:18:46 Source File: -==/\/[BUILD IMAGE]\/\==-
I 00:18:46 Source File Sectors: 2,279,792 (MODE1/2048)
I 00:18:46 Source File Size: 4,669,014,016 bytes
I 00:18:46 Source File Volume Identifier: MY_WEDDING
I 00:18:46 Source File Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER!
I 00:18:46 Source File Implementation Identifier: ImgBurn
I 00:18:46 Source File File System(s): ISO9660, UDF (1.02)
I 00:18:46 Destination Device: [0:1:0] SONY DVD+-RW DW-Q58A UDS1 (E:) (ATA)
I 00:18:46 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)
I 00:18:46 Destination Media Sectors: 2,298,496
I 00:18:46 Write Mode: DVD
I 00:18:46 Write Type: DAO
I 00:18:46 Write Speed: MAX
I 00:18:46 Link Size: Auto
I 00:18:46 Test Mode: No
I 00:18:46 BURN-Proof: Enabled
I 00:18:47 Filling Buffer... (49 MB)
I 00:19:14 Writing LeadIn...
I 00:20:37 Writing Image... (LBA: 0 - 2279791)
I 05:02:43 Synchronising Cache...
I 05:03:16 Image MD5: 00fcd7504b40c02dee3289d2a9e0dc19
I 05:03:16 Operation Successfully Completed! - Duration: 04:44:29
I 05:03:16 Average Write Rate: 269 KB/s (0.2x) - Maximum Write Rate: 1,028 KB/s (0.7x)
I 05:03:16 Cycling Tray before Verify...
W 05:03:20 Waiting for device to become ready...
I 06:40:14 Abort Request Acknowledged
E 06:40:14 Device Not Ready - Medium Not Present
E 06:40:14 Operation Aborted!
I 06:41:18 Close Request Acknowledged
I 06:41:18 Closing Down...
I 06:41:18 Shutting down SPTI...
I 06:41:19 ImgBurn closed!

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I'm wondering if DMA is the problem based on this thread

http://support.microsoft.com/?kbid=817472

 

I never heard of DMA but when I click on Windows XP "My Computer" > Properties > Hardware > Device Manager > "IDE ATA/ATAPI controllers", I see two entries:

- Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F

- Primary IDE Channel

 

The 82801 line doesn't have an "Advanced Settings" tab but the "Primary IDE Channel" line does have an "Advanced Settings" tab which says:

- Device 0

- Device Type = Auto Detection (grayed out)

- Transfer Mode = DMA if available

- Current Transfer Mode = PIO Mode (grayed out)

 

Device 1

- Device Type = Auto Detection (grayed out)

- Transfer Mode = DMA if available

- Current Transfer Mode = PIO Mode (grayed out)

 

I would like to "switch" this back to DMS but how?

The Transfer Mode is the only option that I can change here but the only other option is "PIO Only".

 

How can I tell if I am in the (faster) DMA more or in the (slower) PIO mode?

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did you delete the controller and reboot as described in the faq?

 

Thank you for the very quick response. I was in the midst of testing this! :)

At the moment, I'm trying to figure out which of the three lines to delete???

 

My Computer > Properties > Hardware > Device Manager >

+ IDE ATA/ATAPI controllers

- Intel? 82801FB/FBM Ultra ATA Storage Controllers - 266F

- Primary IDE Channel

 

Which of these three is supposed to be deleted?

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My Computer > Properties > Hardware > Device Manager >

+ IDE ATA/ATAPI controllers

- Intel? 82801FB/FBM Ultra ATA Storage Controllers - 266F

- Primary IDE Channel

Which of these three is supposed to be deleted?

 

I deleted both of the "controllers" listed above.

The WinXP machine asked me to reboot.

Then when it came up, it asked to reboot again.

Then, I looked and now the settings are DIFFERENT!

 

The 82801 line still doesn't have an "Advanced Settings" tab but the "Primary IDE Channel" line lists in the "Advanced Settings" tab:

- Device 0

- Device Type = Auto Detection (grayed out)

- Transfer Mode = DMA if available

- Current Transfer Mode = Ultra DMA Mode 5 (grayed out)

 

Device 1

- Device Type = Auto Detection (grayed out)

- Transfer Mode = DMA if available

- Current Transfer Mode = Ultra DMA Mode 2 (grayed out)

 

I will try another burn of my older sister's wedding DVD to see if this switch from PIO makes a difference.

 

BTW, what is PIO and DMA and mode 2 and mode 5 anyway?????

Karen Cito

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it will make a difference , it being in pio mode was causing the slow burns , now the next problem should not be speed but the cmc mags you are trying to burn to

let us know how you get on

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it will make a difference , it being in pio mode was causing the slow burns

 

Oh my! It DID make a huge difference to switch from "PIO" mode to "DMA" mode!

How did my computer get in "PIO" mode anyway? I certainly didn't do anything on purpose to slow it down!

Here is the log which shows a wondrous result on the same DVD test copy of my sister's wedding!

Karen Cito

 

[color="blue"]
; //****************************************\\
;   ImgBurn Version 2.3.2.0 - Log
;   Sunday, 06 May 2007, 19:58:27
; \\****************************************//
;
;
I 19:06:32 ImgBurn Version 2.3.2.0 started!
I 19:06:32 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 19:06:32 Total Physical Memory: 1,039,740 KB  -  Available: 602,164 KB
I 19:06:32 Initialising SPTI...
I 19:06:32 Searching for SCSI / ATAPI devices...
I 19:06:32 Found 1 DVD?RW!
I 19:07:00 Operation Started!
I 19:07:00 Building Image Tree...
I 19:07:04 Checking Directory Depth...
I 19:07:04 Calculating Totals...
I 19:07:04 Preparing Image...
I 19:07:04 Checking Path Length...
I 19:07:04 Image Size: 4,669,014,016 bytes
I 19:07:04 Image Sectors: 2,279,792
I 19:07:05 Operation Successfully Completed! - Duration: 00:00:05
I 19:07:05 Operation Started!
I 19:07:05 Source File: -==/\/[bUILD IMAGE]\/\==-
I 19:07:05 Source File Sectors: 2,279,792 (MODE1/2048)
I 19:07:05 Source File Size: 4,669,014,016 bytes
I 19:07:05 Source File Volume Identifier: WEDDING
I 19:07:05 Source File Application Identifier: IMGBURN V2.3.2.0 - THE ULTIMATE IMAGE BURNER!
I 19:07:05 Source File Implementation Identifier: ImgBurn
I 19:07:05 Source File File System(s): ISO9660, UDF (1.02)
I 19:07:05 Destination Device: [0:1:0] SONY DVD+-RW DW-Q58A UDS1 (E:) (ATA)
I 19:07:05 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)
I 19:07:05 Destination Media Sectors: 2,297,888
I 19:07:05 Write Mode: DVD
I 19:07:05 Write Type: DAO
I 19:07:05 Write Speed: MAX
I 19:07:05 Link Size: Auto
I 19:07:05 Test Mode: No
I 19:07:05 BURN-Proof: Enabled
I 19:07:06 Filling Buffer... (49 MB)
I 19:07:08 Writing LeadIn...
I 19:08:17 Writing Image... (LBA: 0 - 2279791)[color="red"]
W 19:15:28 Waiting for buffers to recover...
W 19:15:30 Waiting for hard disk activity to reach threshold level...[/color]
I 19:15:32 Writing Image...
I 19:26:12 Synchronising Cache...
I 19:26:43 Image MD5: 53f8b619720b71c6fb1051f1e0923904
I 19:26:43 Operation Successfully Completed! - Duration: 00:19:38[color="red"]
I 19:26:43 Average Write Rate: 4,245 KB/s (3.1x) - Maximum Write Rate: 11,421 KB/s (8.2x)[/color]
I 19:26:43 Cycling Tray before Verify...
W 19:26:47 Waiting for device to become ready...
I 19:56:59 Abort Request Acknowledged
E 19:56:59 Device Not Ready - Medium Not Present
E 19:56:59 Operation Aborted!
I 19:58:27 Close Request Acknowledged
I 19:58:27 Closing Down...
I 19:58:27 Shutting down SPTI...
I 19:58:27 ImgBurn closed!
[/color]

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the next problem should not be speed but the cmc mags you are trying to burn to

 

I wondered what you meant by the "cmc mags".

In the ImgBurn log file, I do see a line with the word "CMC" and "MAG" in it.

 

I had two kinds of DVD blanks so I burned the same wedding DVD to each one to check out the time.

 

Here are the results:

 

I 19:07:05 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)

I 19:26:43 Average Write Rate: 4,245 KB/s (3.1x) - Maximum Write Rate: 11,421 KB/s (8.2x)

 

I 20:00:45 Destination Media Type: DVD-R (Disc ID: CMC MAG. AM3) (Speeds: 2x, 4x, 6x, 8x)

I 20:15:23 Average Write Rate: 6,023 KB/s (4.3x) - Maximum Write Rate: 8,612 KB/s (6.2x)

 

I'm not sure what "CMC" "MAG" means, but both blank discs I tried seem to have similar speed results once I solved the POI/DMA problem.

 

What would I see in the "Destination Media Type" for a "better" DVD if it isn't "CMC MAG AM3"????????

 

Karen Cito

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I hate not knowing what is going on.

I'm reading the following articles which I list here so someone else with the same problem has an advantage when they get this error message again.

 

IDE ATA and ATAPI disks use PIO mode after multiple time-out or CRC errors occur

http://support.microsoft.com/?kbid=

 

"Waiting for hard disk activity to reach threshold level"

http://forum.imgburn.com/index.php?showtopic=3826

 

burning is working but takes forever

http://forum.imgburn.com/index.php?showtopic=3713

 

Burn Rate, Burn Rate Slow

http://forum.imgburn.com/index.php?showtopic=3434

 

Honey, I blew-up the buffers!, Buffers keep emptying, threshold problems

http://forum.imgburn.com/index.php?showtopic=3196

 

Buffers waiting to recover

http://forum.imgburn.com/index.php?showtopic=2809

 

HELP!!!!!!! PLEASE!!!!!!!!!, Finalizing Disc Failure - ETC.......

http://forum.imgburn.com/index.php?showtopic=2767

 

Peculiar Buffer Underrun Problem

http://forum.imgburn.com/index.php?showtopic=2692

 

hard disk activity to reach threshold level

http://forum.imgburn.com/index.php?showtopic=2512

 

Buffer Recovery Panel, How to set "Buffer Recovery Thresholds"?

http://forum.imgburn.com/index.php?showtopic=2056

 

Have an 8X burner but it burns at 4X, Also I notice I keep getting this message

http://forum.imgburn.com/index.php?showtopic=2061

 

Annoying burning problem.

http://forum.imgburn.com/index.php?showtopic=1916

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CMC MAG is the dye used on the discs you have, it could be two different 'producers' name on the disc (for example memorex/datawrite) you should buy yourself some verbatim or taiyo yuden discs to assure that you can watch your dvd in future, as cmc's have a tendency to degrade quickly.

look in the drives and media section to see the different dye types for verbatim and taiyo yuden discs

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look in the drives and media section to see the different dye types for verbatim and taiyo yuden discs

 

Thanks! Will do. This is an informative & responsive group! I love ImgBurn even more now!

 

One question I still have is what's the difference between the two buffers in ImgBurn. I have one called "Buffer" and another called "Device Buffer". I never noticed what the green blocks did until I had this problem. Now the one marked "Buffer' barely gets a 1% block or two at best while the one marked "Device Buffer" gets 100% or 99% all the time.

 

Also, in the ImgBurn log file, there is now only one entry of

W 20:09:27 Waiting for buffers to recover...

W 20:09:29 Waiting for hard disk activity to reach threshold level...

 

Is that normal?

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Wikipedia articles about PIO (Programmed Input/Output) and DMA (Direct Memory Access).

Windows has this annoying problem where it switches back to (safer but slower) PIO mode when transfer errors are supposedly detected.

 

About the Disc ID, you can also use sites like VideoHelp.com DVD Media to search about other users experiences with the type of media you have.

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Buffer is a block of reserved system memory that is used to store data that's going to be burnt. Whenever your HD can't keep reading the same speed needed for burning, the buffer will get empty, that message will be displayed and the burn will be resumed when all is back to normal. If it happens once or twice on a burn it's common. Most likely the quality of your burn won't be affected. The buffer size can be set in ImgBurn's Settings, under the I/O tab. The Device buffer is internal on the burner and can't be changed.

 

What you can do to avoid this is defragment your HD regularly, close all unneeded programs and don't run 'heavy' programs while burning.

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If it happens once or twice on a burn it's common. The Device buffer is internal on the burner and can't be changed.

 

Thank you again. I didn't realize the "Device" buffer was not changable. My device buffer now seems to always be 100% or 99% full. Yet my "Buffer" (which I tripled in size using the ImgBurn settings while I was trying to debug the problem that turned out to be PIO instead of DMA) is down at the 1% level.

 

That leaves me wondering about buffers in general ......

 

Should we, in general, have LARGE or SMALL buffers set in ImgBurn?

Correspondingly, should the little green buffer-indication boxes be in the 100% or 5% range?

 

I know so little that I need some guidance on this, that which might seem trivially obvious to you but not to me.

Thanks,

Karen Cito

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In general, a small buffer is enough. Even without buffer it'd work, although one could argue that many stop/resume operations could degrade the quality of a burn. For instance, ImgBurn's default buffer is 20 MB, or 40MB if the system has 1 GB of memory or more.

 

In a normal situation, the buffer should always stay at 100%. If your buffer stays in the low % area it means your HD is barely sustaining the transfer speed needed to burn at the selected speed. The easy workaround would be to burn slower. To solve the problem, you should defragment your HD, close all unneeded programs, don't use the computer while burning, etc.

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I'm having the same issues when I try to burn a DVD. I'm going from external hard drive to external burner (both usb). Any idea what the issue could be? The discs I'm burning have thousands of small files (TIFs). I've never had good luck burning all of these small files to disc.

Edited by JohnAD
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are your drive and hdd connected via an usb 2.0 hub?

 

Yes they are, the hub thats built into the monitor. Do you think I'd have better results if i plugged them into the back of the mobo?

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windoz doesn't like anything with thousands of files, try to keep everything divided up into folders with a couple of thousand files max

 

I tried it again with the hard drive/burner pluged directly into the mobo. No luck. ANy more ideas?

 

Oh and I limit the number of files to 500 a folder.

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