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need help with I/o error on a new drive


blackthorn3d
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Hi I bought a new drive last week. It reads cd's and dvd's fine and it burns cd's fine but it's not burningd dvd's correctly.

when I try to burn a dvd from an Iso file all looks fine till it gets to the verify stage then it fails same place every time I tried 2 different brands of disks and get the same error every time burned about 10 coasters sofar.

 

I've updated to the newest firmware and added a new ribbon cable my old one was bad.

I checked to see that drives were running in dma mode.

I removed all filters except redbook and imapi.

not sure if it's an Atapi.sys driver problem or bad media or the drive needs cleaning or the drive is just broke.

It appears to be writing on my dvd disk just can't seem to read it after and when i reinsert it it just say it's blank.

 

my drive is Mad dog multimedia megastor 18x Triple format Internal DVD-RW Model # MD-18xTFI

heres the log and a pic of the error message.

 

I 09:38:13 ImgBurn Version 2.4.0.0 started!

I 09:38:13 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 09:38:13 Total Physical Memory: 1,048,048 KB - Available: 738,968 KB

I 09:38:13 Initialising SPTI...

I 09:38:13 Searching for SCSI / ATAPI devices...

E 09:38:13 Failed to check for ImgBurn update!

I 09:38:13 Found 1 DVD±RW/RAM!

I 09:42:57 Operation Started!

I 09:42:57 Source File: D:\DVD_VIDEO.ISO

I 09:42:57 Source File Sectors: 1,792,677 (MODE1/2048)

I 09:42:57 Source File Size: 3,671,402,496 bytes

I 09:42:57 Source File Volume Identifier: DVD_VIDEO

I 09:42:57 Source File Volume Set Identifier: 00A81D89DVDSHRNK

I 09:42:57 Source File Implementation Identifier: DVD Shrink

I 09:42:57 Source File File System(s): ISO9660, UDF (1.02)

I 09:42:57 Destination Device: [1:0:0] TSSTcorp CD/DVDW SH-S182D SB05 (E:) (ATA)

I 09:42:57 Destination Media Type: DVD+R (Disc ID: DAXON-AZ3-00) (Speeds: 4x, 8x, 12x, 16x)

I 09:42:57 Destination Media Sectors: 2,295,104

I 09:42:57 Write Mode: DVD

I 09:42:57 Write Type: DAO

I 09:42:57 Write Speed: 8x

I 09:42:57 Link Size: Auto

I 09:42:57 Test Mode: No

I 09:42:57 OPC: Yes

I 09:42:57 BURN-Proof: Enabled

I 09:42:57 Book Type Setting: DVD-ROM

I 09:43:11 Filling Buffer... (40 MB)

I 09:43:12 Writing LeadIn...

I 09:43:17 Writing Session 1 of 1... (1 Track, LBA: 0 - 1792676)

I 09:43:17 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1792676)

I 09:49:31 Synchronising Cache...

I 09:49:37 Closing Track...

I 09:49:40 Finalising Disc...

I 09:49:56 Exporting Graph Data...

I 09:49:56 Graph Data File: C:\Documents and Settings\john\Application Data\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_SH-S182D_SB05_MONDAY-MARCH-03-2008_9-42_AM_DAXON-AZ3-00_8x.ibg

I 09:49:56 Export Successfully Completed!

I 09:49:56 Operation Successfully Completed! - Duration: 00:06:59

I 09:49:56 Average Write Rate: 9,612 KB/s (6.9x) - Maximum Write Rate: 11,080 KB/s (8.0x)

I 09:49:56 Cycling Tray before Verify...

W 09:50:03 Waiting for device to become ready...

I 09:50:19 Device Ready!

I 09:50:19 Operation Started!

I 09:50:19 Source Device: [1:0:0] TSSTcorp CD/DVDW SH-S182D SB05 (E:) (ATA)

I 09:50:19 Source Media Type: DVD+R (Book Type: DVD+R) (Disc ID: DAXON-AZ3-00) (Speeds: 4x, 8x, 12x, 16x)

I 09:50:19 Image File: D:\DVD_VIDEO.ISO

I 09:50:19 Image File Sectors: 1,792,677 (MODE1/2048)

I 09:50:19 Image File Size: 3,671,402,496 bytes

I 09:50:19 Image File Volume Identifier: DVD_VIDEO

I 09:50:19 Image File Volume Set Identifier: 00A81D89DVDSHRNK

I 09:50:19 Image File Implementation Identifier: DVD Shrink

I 09:50:19 Image File File System(s): ISO9660, UDF (1.02)

I 09:50:19 Read Speed (Data/Audio): MAX / MAX

I 09:50:19 Verifying Session 1 of 1... (1 Track, LBA: 0 - 1792676)

I 09:50:20 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 1792676)

E 09:51:03 Failed to Read Sector 0 - Logical Block Address out of Range

E 09:51:03 Failed to Verify Sectors!

I 09:51:03 Exporting Graph Data...

I 09:51:03 Graph Data File: C:\Documents and Settings\john\Application Data\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_SH-S182D_SB05_MONDAY-MARCH-03-2008_9-42_AM_DAXON-AZ3-00_8x.ibg

I 09:51:03 Export Successfully Completed!

E 09:51:03 Operation Failed! - Duration: 00:00:43

I 09:51:03 Average Verify Rate: N/A - Maximum Verify Rate: N/A

 

 

post-10906-1204579716_thumb.jpg

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Do you have a log of you burning the 'other' discs too?

 

The drive appears to have made a dodgy burn there as the booktype hasn't been changed either - that indicates the drive is having problems.

 

 

I had been wondering about the booktype the drive didn't seem to be compatible with any of the drives listed in imgburn program so I just hit ok. there is a program on there site called winbtypev2 but it's only listed to work with the 16x drives.

 

In the book that came with my drive is says this.

 

mad dog multimedia delivers the dvd-rw drive with the drives firmware set to dvd-rom booktype to provide you with the greatest range of compatability.

 

I will look at that new firmware version that cynthia posted about the link shows samsung So my drive is probabbly really a samsung drive? TSSCorp apears to put out Samsung and NEC drives.

 

? Does the booktype have to change to record onto a dvd+R disk ? If so are there any other booktype programs out for samsung drives.

 

Heres a note I noticed from imgburn right after it cycles the disk out and is waiting for it to be ready it says

the medium may have changed then it fails on the verify.

 

heres the log from another disk didn't include another error picture cause its the exact same error message every time

 

I 15:13:06 ImgBurn Version 2.4.0.0 started!

I 15:13:06 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)

I 15:13:06 Total Physical Memory: 1,048,048 KB - Available: 740,976 KB

I 15:13:06 Initialising SPTI...

I 15:13:06 Searching for SCSI / ATAPI devices...

E 15:13:06 Failed to check for ImgBurn update!

I 15:13:06 Found 1 DVD±RW/RAM!

I 15:13:55 Operation Started!

I 15:13:55 Source File: D:\DVD_VIDEO.ISO

I 15:13:55 Source File Sectors: 1,792,677 (MODE1/2048)

I 15:13:55 Source File Size: 3,671,402,496 bytes

I 15:13:55 Source File Volume Identifier: DVD_VIDEO

I 15:13:55 Source File Volume Set Identifier: 00A81D89DVDSHRNK

I 15:13:55 Source File Implementation Identifier: DVD Shrink

I 15:13:55 Source File File System(s): ISO9660, UDF (1.02)

I 15:13:55 Destination Device: [1:0:0] TSSTcorp CD/DVDW SH-S182D SB05 (E:) (ATA)

I 15:13:55 Destination Media Type: DVD+R (Disc ID: RICOHJPN-R03-04) (Speeds: 4x, 8x, 12x, 16x)

I 15:13:55 Destination Media Sectors: 2,295,104

I 15:13:55 Write Mode: DVD

I 15:13:55 Write Type: DAO

I 15:13:55 Write Speed: 8x

I 15:13:55 Link Size: Auto

I 15:13:55 Test Mode: No

I 15:13:55 OPC: Yes

I 15:13:55 BURN-Proof: Enabled

I 15:13:55 Book Type Setting: DVD-ROM

I 15:14:07 Filling Buffer... (40 MB)

I 15:14:08 Writing LeadIn...

I 15:14:12 Writing Session 1 of 1... (1 Track, LBA: 0 - 1792676)

I 15:14:12 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1792676)

I 15:19:22 Synchronising Cache...

I 15:19:28 Closing Track...

I 15:19:31 Finalising Disc...

I 15:19:47 Exporting Graph Data...

I 15:19:47 Graph Data File: C:\Documents and Settings\john\Application Data\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_SH-S182D_SB05_MONDAY-MARCH-03-2008_3-13_PM_RICOHJPN-R03-04_8x.ibg

I 15:19:47 Export Successfully Completed!

I 15:19:47 Operation Successfully Completed! - Duration: 00:05:51

I 15:19:47 Average Write Rate: 11,603 KB/s (8.4x) - Maximum Write Rate: 11,603 KB/s (8.4x)

I 15:19:47 Cycling Tray before Verify...

W 15:19:54 Waiting for device to become ready...

I 15:20:11 Device Ready!

I 15:20:11 Operation Started!

I 15:20:11 Source Device: [1:0:0] TSSTcorp CD/DVDW SH-S182D SB05 (E:) (ATA)

I 15:20:11 Source Media Type: DVD+R (Book Type: DVD+R) (Disc ID: RICOHJPN-R03-04) (Speeds: 4x, 8x, 12x, 16x)

I 15:20:11 Image File: D:\DVD_VIDEO.ISO

I 15:20:11 Image File Sectors: 1,792,677 (MODE1/2048)

I 15:20:11 Image File Size: 3,671,402,496 bytes

I 15:20:11 Image File Volume Identifier: DVD_VIDEO

I 15:20:11 Image File Volume Set Identifier: 00A81D89DVDSHRNK

I 15:20:11 Image File Implementation Identifier: DVD Shrink

I 15:20:11 Image File File System(s): ISO9660, UDF (1.02)

I 15:20:11 Read Speed (Data/Audio): MAX / MAX

I 15:20:11 Verifying Session 1 of 1... (1 Track, LBA: 0 - 1792676)

I 15:20:11 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 1792676)

E 15:20:43 Failed to Read Sector 0 - Logical Block Address out of Range

E 15:20:43 Failed to Verify Sectors!

I 15:20:43 Exporting Graph Data...

I 15:20:43 Graph Data File: C:\Documents and Settings\john\Application Data\ImgBurn\IBG Files\TSSTcorp_CD-DVDW_SH-S182D_SB05_MONDAY-MARCH-03-2008_3-13_PM_RICOHJPN-R03-04_8x.ibg

I 15:20:43 Export Successfully Completed!

E 15:20:43 Operation Failed! - Duration: 00:00:32

I 15:20:43 Average Verify Rate: N/A - Maximum Verify Rate: N/A

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TSSTcorp = Toshiba Samsung Storage Technology Corporation

 

Does the booktype have to change to record onto a dvd+R disk ?

 

No. In the old days some stand alone players had serious problems playing burned discs and if it saw the disc as a DVD-ROM it could play it.

 

I don't use bit setting on my + SL discs.

 

For +DL media it seems vital to use bit setting.

 

:)

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haven't updated the firmware yet but I found something interesting.

 

I said that all my dvd burns failed on verify and from what I had read I believed if they failed that test they were no good.

I took some of my burnt disks and loaded them on my stand alone player and they worked picture and sound seemed fine.

I'm just puzzled as to why my drive can't read them they just appear as blank cd in my drive. but i can read store bought movies. when I insert a blank dvd into my drive it changes and just shows up as a cd drive I read that was common on win xp

but I wonder if the drive isn't being correctly identified by windows.

 

can anyone confirm that windows media player 11 is evil or service pack 2

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Windoze media player 11 looks like Vista, and I hate Vista (XP all the way!). The majority of people with XP machines have SP2, I also have an SP1 install disc lying around somewhere, apart from a few cosmetic changes, SP2 feels just like SP1.

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well I updated the firmware and went back and adjusted settings for booktype under Samsung under adv tab and set booktype to dvd rom.

 

then ran a new burn this time it passed the verify test with no problem. and my disk was readable from my drive.

 

Thanks for the help cause I wasn't aware my drive was a samsung till I came here and the mention of the booktype not changing.

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I have also found out the hard way recently that TSST Corporation, or the drive manufacturer is not necessarily the best and only place to get your update, as the TSST drive in my machine alluded to in another post was harmed by their 'Software Flash Download for Windows'. I was better served by an update provided by HP which solved all the problems TSST's created, since HP were the ones that tested the burner in this machine with this mobo and therefore are more aware of the gotchas that may come up between the two.

 

If you bought a drive and put it in separately like the LG I also have in this machine, then different story, but just something to think about when sending people for updates.

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