Hi. About a month and half ago my old ativa external usb dvd drive stopped working on me.. so i went to office depot and bought what I thought to be the exact one again.
We'll it's not working like it used to. I have no problem burning disks, but I want to burn as a DVD-ROM book type. I used to choose the Lite-On Tab and proceed with changing to the DVD-ROM book type and burning my dual layer dvd's. Unfortunately, however... now when I Try to do the same thing, It reads "Failed! Reason: No Additional Sense Information" ...whats weird about this is under the Change For: section it says for "Current MEdia (For DVD+RW Media) although the dvd type in the hard drive is DVD+R DL media. I don't know how to fix this.
I've tried all different types of burners and media types and get the same error message.
Granted, I'm using Memorex discs instead of the highly recommended verbatim, but I used to use the same and it worked great. I'm going to buy some verbatim discs today, but if that isn't the problem what do you guys suggest?
I really dont want to dish out the cash for a new dvd burner.. especially this one works great for all other applications.
One red flag I see is that the current driver config is showing up for "ATAPI DVD A DH-3H20A QA71 (USB)" and I know for fact that this model is an ativa model: DX-3H20 A05C for which there is no drivers available.
I dont if the old driver is interferring with the new dvd burner or what but any help would be greatly greatly greatly appreciated!!!