mountainbear

well they didnt have me test to see if it would burn, just to see if it would read. so they had me keep inserting dvd or cd, and it would read one but not the other, then they had me do custom test in boot menu, and try dvds again, uninstall drive, try again then do regedit and delete some hkey reg_multi_sz and try it in safe mode. i hate to have to deal with it, cus i know when i call back theyre going to say 'well the custom test says the device is working properly' but it is not! i dont care what it says! they just want to refer me to their software support which cost $99 to call!

so you dont thing a system restore would solve anything? is it worth a try or is my comp company just trying to get out of giving me a new drive? (its still under warranty) also is it better to buy a drive separately? mine came with my computer-dell

my dvd drive wont read or burn dvds (but works on cds) ive already contacted manufacturer, ran various tests that say drive is working properly and they say its a windows corrupt file from downloading dvd software. i have tried uninstalling drive and that didnt work i looked on microsoft.com to get help on corrupted files but i dont know what im looking for. i got a suggestion to do a system restore, but that would require moving a lot of info over to my E drive (and they told me that it would not be affected, but i am wary as that would be all my music and pictures!) is this the only possiblility i have left? would this work? here are a couple logs: imgburn log I 14:24:27 ImgBurn Version 1.3.0.0 started! I 14:24:27 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2) I 14:24:27 Initialising SPTI... I 14:24:27 Searching for SCSI / ATAPI devices... I 14:24:27 Found 1 DVD?RW! I 14:25:07 Operation Started! I 14:25:07 Source File: E:\DVD2\CLUBDREAD43_RATED.ISO I 14:25:07 Source File Sectors: 2,100,617 (MODE1/2048) I 14:25:07 Source File Size: 4,302,063,616 bytes I 14:25:07 Source File Volume Identifier: CLUBDREAD43_RATED I 14:25:07 Source File Implementation Identifier: DVD Shrink I 14:25:08 Source File UDF Revision: 1.02 I 14:25:08 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) I 14:25:08 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x) I 14:25:08 Destination Media Sectors: 2,295,104 I 14:25:08 Write Mode: DVD I 14:25:08 Write Type: DAO I 14:25:08 Write Speed: 4x I 14:25:08 Link Size: Auto I 14:25:08 Test Mode: No I 14:25:08 BURN-Proof: Enabled log I 14:33:17 ImgBurn Version 1.3.0.0 started! I 14:33:17 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2) I 14:33:17 Initialising SPTI... I 14:33:17 Searching for SCSI / ATAPI devices... I 14:33:17 Found 1 DVD?RW! I 14:35:11 Operation Started! I 14:35:11 Source File: E:\WHERE_THE_BUFFALO_ROAM.ISO I 14:35:11 Source File Sectors: 2,259,266 (MODE1/2048) I 14:35:11 Source File Size: 4,626,976,768 bytes I 14:35:11 Source File Volume Identifier: WHERE_THE_BUFFALO_ROAM I 14:35:11 Source File Implementation Identifier: DVD Shrink I 14:35:11 Source File UDF Revision: 1.02 I 14:35:11 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) I 14:35:11 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x) I 14:35:11 Destination Media Sectors: 2,295,104 I 14:35:11 Write Mode: DVD I 14:35:11 Write Type: DAO I 14:35:11 Write Speed: 4x I 14:35:11 Link Size: Auto I 14:35:11 Test Mode: No I 14:35:11 BURN-Proof: Enabled I 14:35:11 Filling Buffer... I 14:35:22 Writing LeadIn... I 14:35:47 Writing Image... W 14:40:37 Failed to Write Sectors 54496 - 54527 - Spindle Servo Failure W 14:40:37 Retrying (1 of 20)... W 14:40:37 Retry Failed - No Seek Complete W 14:40:37 Retrying (2 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (3 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (4 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (5 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (6 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (7 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (8 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (9 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (10 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (11 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (12 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (13 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (14 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (15 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (16 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (17 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (18 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (19 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write W 14:40:37 Retrying (20 of 20)... W 14:40:37 Retry Failed - Invalid Address For Write E 14:43:24 Failed to Write Sectors 54496 - 54527 - Spindle Servo Failure I 14:43:24 Synchronising Cache... I 14:43:25 Closing Track... I 14:43:27 Finalising Disc... E 14:43:33 Failed to Write Image! E 14:43:33 Operation Failed! - Duration: 00:08:22 I 14:43:33 Average Write Rate: 239 KB/s (0.2x) - Maximum Write Rate: 1,577 KB/s (1.1x) I 14:25:08 Filling Buffer... I 14:25:19 Writing LeadIn... I 14:25:41 Writing Image... W 14:44:00 Failed to Write Sectors 58272 - 58303 - Unknown (Vendor Unique) (0x80, 0x04) W 14:44:00 Retrying (1 of 20)... W 14:44:00 Retry Failed - No Seek Complete W 14:44:00 Retrying (2 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (3 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (4 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (5 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (6 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (7 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (8 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (9 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (10 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (11 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (12 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (13 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (14 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (15 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (16 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (17 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (18 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (19 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 14:44:00 Retrying (20 of 20)... W 14:44:00 Retry Failed - Invalid Address For Write W 16:24:27 Retrying (21)... W 16:24:27 Retry Failed - Invalid Address For Write W 16:24:27 Retrying (22)... W 16:24:27 Retry Failed - Invalid Address For Write W 16:24:28 Retrying (23)... W 16:24:28 Retry Failed - Invalid Address For Write W 16:24:28 Retrying (24)... W 16:24:28 Retry Failed - Invalid Address For Write W 16:24:28 Retrying (25)... W 16:24:28 Retry Failed - Invalid Address For Write W 16:24:29 Retrying (26)... W 16:24:29 Retry Failed - Invalid Address For Write W 16:24:29 Retrying (27)... W 16:24:29 Retry Failed - Invalid Address For Write W 16:24:29 Retrying (28)... W 16:24:29 Retry Failed - Invalid Address For Write W 16:24:29 Retrying (29)... W 16:24:29 Retry Failed - Invalid Address For Write W 16:24:29 Retrying (30)... W 16:24:29 Retry Failed - Invalid Address For Write W 16:24:30 Retrying (31)... W 16:24:30 Retry Failed - Invalid Address For Write W 16:24:30 Retrying (32)... W 16:24:30 Retry Failed - Invalid Address For Write W 16:24:30 Retrying (33)... W 16:24:30 Retry Failed - Invalid Address For Write E 16:24:31 Failed to Write Sectors 58272 - 58303 - Unknown (Vendor Unique) (0x80, 0x04) I 16:24:31 Synchronising Cache... W 16:24:32 Potential 'WaitImmediateIO' Deferred Error - Power On, Reset, or Bus Device Reset Occurred I 16:24:41 Closing Track... I 16:26:44 Finalising Disc... burn error at 2% --------------------------- ImgBurn --------------------------- I/O Error! Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) ScsiStatus: 0x02 Interpretation: Check Condition CDB: 2A 00 00 00 D4 E0 00 00 20 00 Interpretation: Write (10) - Sectors: 54496 - 54527 Sense Area: 70 00 04 00 00 00 00 0E 00 00 00 00 09 03 00 00 00 00 Interpretation: Spindle Servo Failure --------------------------- Retry Cancel --------------------------- sometimes i can even get it to start, but it always fails at 2%. other times it wont even read the disk, when i open d drive in my computer, it shows nothing. help!

any way to burn more than one video to dvd? i have dvd shrink to compress my movies and use img burn to write to blank dvd. is there a way to put , say more than one movie on a blank dvd? or even short runned cartoons per say? thanks for any advice

sweet burning at a slower speed does help thanks for everyones help

k heres the log with two separate attempts I 17:47:37 ImgBurn Version 1.3.0.0 started! I 17:47:37 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2) I 17:47:37 Initialising SPTI... I 17:47:37 Searching for SCSI / ATAPI devices... I 17:47:37 Found 1 DVD?RW! I 17:50:01 Operation Started! I 17:50:01 Source File: C:\Documents and Settings\willie cat\Desktop\DvD\MUN0NND1.ISO I 17:50:01 Source File Sectors: 2,285,914 (MODE1/2048) I 17:50:01 Source File Size: 4,681,551,872 bytes I 17:50:01 Source File Volume Identifier: MUN0NND1 I 17:50:01 Source File Implementation Identifier: DVD Shrink I 17:50:01 Source File UDF Revision: 1.02 I 17:50:01 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) I 17:50:01 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x) I 17:50:01 Destination Media Sectors: 2,295,104 I 17:50:01 Write Mode: DVD I 17:50:01 Write Type: DAO I 17:50:01 Write Speed: 16x I 17:50:01 Link Size: Auto I 17:50:01 Test Mode: No I 17:50:01 BURN-Proof: Enabled I 17:50:02 Filling Buffer... I 17:50:02 Writing LeadIn... I 17:50:27 Writing Image... W 17:54:16 Failed to Write Sectors 1004288 - 1004319 - No Seek Complete W 17:54:16 Retrying (1 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (2 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (3 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (4 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (5 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (6 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (7 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (8 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (9 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (10 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (11 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (12 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (13 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (14 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (15 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (16 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (17 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (18 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (19 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:54:16 Retrying (20 of 20)... W 17:54:16 Retry Failed - Invalid Address For Write W 17:55:06 Retrying (21)... W 17:55:06 Retry Failed - Invalid Address For Write W 17:55:08 Retrying (22)... W 17:55:08 Retry Failed - Invalid Address For Write W 17:57:23 Retrying (23)... W 17:57:23 Retry Failed - Invalid Address For Write E 18:04:26 Failed to Write Sectors 1004288 - 1004319 - No Seek Complete I 18:04:27 Synchronising Cache... I 18:04:28 Closing Track... I 18:04:29 Finalising Disc... E 18:04:30 Failed to Write Image! E 18:04:30 Operation Failed! - Duration: 00:14:28 I 18:04:30 Average Write Rate: 2,394 KB/s (1.7x) - Maximum Write Rate: 16,274 KB/s (11.8x) I 20:41:29 Operation Started! I 20:41:29 Source File: C:\Documents and Settings\willie cat\Desktop\DvD\MUN0NND1.ISO I 20:41:29 Source File Sectors: 2,285,914 (MODE1/2048) I 20:41:29 Source File Size: 4,681,551,872 bytes I 20:41:29 Source File Volume Identifier: MUN0NND1 I 20:41:29 Source File Implementation Identifier: DVD Shrink I 20:41:29 Source File UDF Revision: 1.02 I 20:41:29 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) I 20:41:29 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x) I 20:41:29 Destination Media Sectors: 2,295,104 I 20:41:29 Write Mode: DVD I 20:41:29 Write Type: DAO I 20:41:29 Write Speed: 16x I 20:41:29 Link Size: Auto I 20:41:29 Test Mode: No I 20:41:29 BURN-Proof: Enabled I 20:41:29 Filling Buffer... I 20:41:35 Writing LeadIn... I 20:42:06 Writing Image... W 20:43:39 Failed to Write Sectors 246496 - 246527 - Unknown (Vendor Unique) (0x80, 0x04) W 20:43:39 Retrying (1 of 20)... W 20:43:39 Retry Failed - No Seek Complete W 20:43:39 Retrying (2 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (3 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (4 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (5 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (6 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (7 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (8 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (9 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (10 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (11 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (12 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (13 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (14 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (15 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (16 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (17 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (18 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (19 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write W 20:43:39 Retrying (20 of 20)... W 20:43:39 Retry Failed - Invalid Address For Write E 20:43:47 Failed to Write Sectors 246496 - 246527 - Unknown (Vendor Unique) (0x80, 0x04) I 20:43:47 Synchronising Cache... I 20:43:48 Closing Track... I 20:43:50 Finalising Disc... E 20:43:56 Failed to Write Image! E 20:43:56 Operation Failed! - Duration: 00:02:26 I 20:43:56 Average Write Rate: 4,929 KB/s (3.6x) - Maximum Write Rate: 11,356 KB/s (8.2x)

hello everybody - im new at this burning thing. i got this error on two different movies so far. it did finish burning two other movies for me and they work fine.im using the same pack of dvd+r. so i dont know why it wont burn these and im affraid to burn anymore and keep wasting dvds. this is what i get. any help would be great. --------------------------- I/O Error! Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) ScsiStatus: 0x02 Interpretation: Check Condition CDB: 2A 00 00 03 C3 00 00 00 20 00 Interpretation: Write (10) - Sectors: 246528 - 246559 Sense Area: 70 00 03 00 00 00 00 0E 00 00 00 00 80 04 00 00 00 00 Interpretation: Unknown (Vendor Unique) (0x80, 0x04) --------------------------- Retry Cancel --------------------------- --------------------------- ImgBurn --------------------------- I/O Error! Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D:) (ATA) ScsiStatus: 0x02 Interpretation: Check Condition CDB: 2A 00 00 03 C3 00 00 00 20 00 Interpretation: Write (10) - Sectors: 246528 - 246559 Sense Area: 70 00 05 00 00 00 00 0E 00 00 00 00 21 02 00 00 00 00 Interpretation: Invalid Address For Write --------------------------- Retry Cancel