I bought my computer second-hand and have only just started using the TSSTcorp CD/DVDW TS-H652L burner that came with it. My first attempts to burn dual layer discs with Nero failed so I tried ImgBurn, but that failed too.
I have perused the forums for 5 minutes so I know what the likely answers are already, but here are my questions:
How do I update my firmware?
How do I know the Verbatim discs you'll tell me to buy weren't made by Ritek or CMC? Wikipedia tells me that Verbatim uses those discs as well as their own. My link
here's my burn log if it helps
I 12:26:49 ImgBurn Version 2.5.0.0 started!
I 12:26:49 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 12:26:49 Total Physical Memory: 2,096,364 KB - Available: 1,349,264 KB
I 12:26:49 Initialising SPTI...
I 12:26:49 Searching for SCSI / ATAPI devices...
I 12:26:50 Found 1 DVD-ROM, 1 DVD-ROM/CD-RW and 1 DVD±RW/RAM!
I 12:41:41 Operation Started!
I 12:41:41 Building Image Tree...
I 12:41:41 Checking Directory Depth...
I 12:41:41 Calculating Totals...
I 12:41:41 Preparing Image...
I 12:41:42 Checking Path Length...
I 12:41:42 Contents: 21 Files, 8 Folders
I 12:41:42 Content Type: Data
I 12:41:42 Data Type: MODE1/2048
I 12:41:42 File System(s): ISO9660, UDF (1.02)
I 12:41:42 Volume Label: [Not Configured]
I 12:41:42 Size: 8,581,860,322 bytes
I 12:41:42 Sectors: 4,190,370
I 12:41:42 Image Size: 8,582,529,024 bytes
I 12:41:42 Image Sectors: 4,190,688
I 12:41:42 Operation Successfully Completed! - Duration: 00:00:00
I 12:42:30 Operation Started!
I 12:42:30 Building Image Tree...
I 12:42:30 Checking Directory Depth...
I 12:42:31 Calculating Totals...
I 12:42:31 Preparing Image...
I 12:42:31 Checking Path Length...
I 12:42:31 Contents: 40 Files, 8 Folders
I 12:42:31 Content Type: Data
I 12:42:31 Data Type: MODE1/2048
I 12:42:31 File System(s): ISO9660, UDF (1.02)
I 12:42:31 Volume Label: [Not Configured]
I 12:42:31 Size: 7,813,444,718 bytes
I 12:42:31 Sectors: 3,815,167
I 12:42:31 Image Size: 7,814,152,192 bytes
I 12:42:31 Image Sectors: 3,815,504
I 12:42:31 Operation Successfully Completed! - Duration: 00:00:00
I 12:44:14 Operation Started!
I 12:44:14 Building Image Tree...
I 12:44:14 Checking Directory Depth...
I 12:44:14 Calculating Totals...
I 12:44:14 Preparing Image...
I 12:44:14 Checking Path Length...
I 12:44:14 Contents: 40 Files, 8 Folders
I 12:44:14 Content Type: Data
I 12:44:14 Data Type: MODE1/2048
I 12:44:14 File System(s): ISO9660, UDF (1.02)
I 12:44:14 Volume Label: [Not Configured]
I 12:44:14 Size: 7,813,444,718 bytes
I 12:44:14 Sectors: 3,815,167
I 12:44:14 Image Size: 7,814,152,192 bytes
I 12:44:14 Image Sectors: 3,815,504
I 12:44:14 Operation Successfully Completed! - Duration: 00:00:00
I 12:47:24 Operation Started!
I 12:47:24 Building Image Tree...
I 12:47:35 Checking Directory Depth...
I 12:47:35 Calculating Totals...
I 12:47:35 Preparing Image...
I 12:47:35 Checking Path Length...
I 12:47:35 Contents: 40 Files, 8 Folders
I 12:47:35 Content Type: Data
I 12:47:35 Data Type: MODE1/2048
I 12:47:35 File System(s): ISO9660, UDF (1.02)
I 12:47:35 Volume Label: [Not Configured]
I 12:47:35 Size: 7,813,444,718 bytes
I 12:47:36 Sectors: 3,815,167
I 12:47:36 Image Size: 7,814,152,192 bytes
I 12:47:36 Image Sectors: 3,815,504
I 12:47:47 Operation Successfully Completed! - Duration: 00:00:23
I 12:47:48 Operation Started!
I 12:47:48 Source File: -==/\/[bUILD IMAGE]\/\==-
I 12:47:48 Source File Sectors: 3,815,504 (MODE1/2048)
I 12:47:48 Source File Size: 7,814,152,192 bytes
I 12:47:48 Source File Application Identifier: IMGBURN V2.5.0.0 - THE ULTIMATE IMAGE BURNER!
I 12:47:48 Source File Implementation Identifier: ImgBurn
I 12:47:48 Source File File System(s): ISO9660, UDF (1.02)
I 12:47:48 Destination Device: [1:1:0] TSSTcorp CD/DVDW TS-H652L 0603 (F:) (ATA)
I 12:47:48 Destination Media Type: DVD+R DL (Disc ID: RITEK-S04-66) (Speeds: 2.4x, 4x, 6x)
I 12:47:48 Destination Media Sectors: 4,173,824
I 12:47:48 Write Mode: DVD
I 12:47:48 Write Type: DAO
I 12:47:48 Write Speed: MAX
I 12:47:48 Link Size: Auto
I 12:47:48 Lock Volume: Yes
I 12:47:48 Test Mode: No
I 12:47:48 OPC: No
I 12:47:48 BURN-Proof: Enabled
I 12:47:50 Book Type Setting: DVD-ROM
I 12:47:50 Optimal L0 Data Zone Capacity: 1,907,760
I 12:47:50 Optimal L0 Data Zone Method: ECC Block Boundary
I 12:49:47 Set L0 Data Zone Capacity Succeeded!
I 12:49:47 Filling Buffer... (40 MB)
I 12:49:49 Writing LeadIn...
I 12:49:50 Writing Session 1 of 1... (1 Track, LBA: 0 - 3815503)
I 12:49:50 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 3815503)
I 12:49:50 Writing Layer 0... (LBA: 0 - 1907759)
W 12:55:49 Failed to Write Sectors 1176000 - 1176031 - Reason: Write Error
W 12:55:49 Retrying (1 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (2 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (3 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (4 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (5 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (6 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (7 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (8 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (9 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (10 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (11 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (12 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (13 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (14 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (15 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (16 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (17 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (18 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (19 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:49 Retrying (20 of 20)...
W 12:55:49 Retry Failed - Reason: Invalid Address For Write
W 12:55:59 Retrying (21)...
W 12:55:59 Retry Failed - Reason: Invalid Address For Write
W 12:56:01 Retrying (22)...
W 12:56:01 Retry Failed - Reason: Invalid Address For Write
W 12:56:02 Retrying (23)...
W 12:56:02 Retry Failed - Reason: Invalid Address For Write
W 12:56:03 Retrying (24)...
W 12:56:03 Retry Failed - Reason: Invalid Address For Write
W 12:56:05 Retrying (25)...
W 12:56:05 Retry Failed - Reason: Invalid Address For Write
W 12:56:07 Retrying (26)...
W 12:56:07 Retry Failed - Reason: Invalid Address For Write
W 12:56:10 Retrying (27)...
W 12:56:10 Retry Failed - Reason: Invalid Address For Write
E 12:56:10 Failed to Write Sectors 1176000 - 1176031 - Reason: Write Error
E 12:56:11 Next Writable Address: 1175492
I 12:56:11 Synchronising Cache...
W 12:56:19 User opted to skip the 'Close Track/Session/Disc' functions.
E 12:56:19 Failed to Write Image!
I 12:56:19 Exporting Graph Data...
I 12:56:19 Graph Data File: C:\Documents and Settings\Thom\Application Data\ImgBurn\Graph Data Files\TSSTcorp_CD-DVDW_TS-H652L_0603_JANUARY-8-2010_12-47_PM_RITEK-S04-66_MAX.ibg
I 12:56:19 Export Successfully Completed!
E 12:56:19 Operation Failed! - Duration: 00:08:31
I 12:56:19 Average Write Rate: 6,189 KB/s (4.5x) - Maximum Write Rate: 8,394 KB/s (6.1x)