Karen1208

No I asked for general support but thank you so much for following up. I appreciate that. Karen C

Yes I used my AOL account it is the only mail account that I ever use. And the registration came back to me fine. Is there a problem?

Thank you for the information. I did pay for it. I have 2 young grandkids and a husband who think that grabbing the cds by cd instead of the edges is a really great idea so I am trying to back up the wii programs for the kids to play. I will go and get my money back thank you very much.

Sorry didn't see you need to post log Don't want to get beat on the head lol I 15:53:51 ImgBurn Version 2.4.2.0 started! I 15:53:51 Microsoft Windows Vista Home Premium Edition (6.0, Build 6001 : Service Pack 1) I 15:53:51 Total Physical Memory: 3,009,588 KB - Available: 991,016 KB I 15:53:51 Initialising SPTI... I 15:53:51 Searching for SCSI / ATAPI devices... I 15:53:51 Found 1 DVD±RW/RAM!

I just purchased IMGburn and I am not able to get it to read my WII game disc. I tried writing to support and my e-mail came back as undeliverable. I installed the program. No problem very easy. Then I watched the turorial. Still seems very easy but then I get the error Device not ready (Tracking Servo Failure) But my bottom window reads found 1 dvd drive. Can someone please help with this problem or do I need to delete this program and ask for a refund because maybe my computer can't use this program? I have a Toshiba laptop that I got about 5 months ago. Thank you for the help Karen C.