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Since a few days before, the imgburn will freeze at "locking drive for exclusive access" when I tried to buy disc. I therefore terminated the application using Program Manager each time. The log file is reproduced below - I 09:41:56 ImgBurn Version 2.5.7.0 started! I 09:41:56 Microsoft Windows 7 Professional x64 Edition (6.1, Build 7601 : Service Pack 1) I 09:41:56 Total Physical Memory: 8,354,960 KB - Available: 5,476,960 KB I 09:41:56 Initialising SPTI... I 09:41:56 Searching for SCSI / ATAPI devices... I 09:41:56 -> Drive 1 - Info: HL-DT-ST BD-RE BH12LS38 1.00-D2 (F:) (ATAPI) I 09:41:56 Found 1 BD-RE! I 09:42:56 Close Request Acknowledged I 09:42:56 Closing Down... I 09:42:56 Shutting down SPTI... I 09:42:56 ImgBurn closed! Can anyone help me to fix the problem? Thanks!

Thanks for the advice. I just discovered that the buffer level reaches 100% when buying DVD despite a red rectangle still appears at the right side of the percentage bar.

Can you elaborate more on your answer 'new LG drives seem to do'?

I have just installed a new LG BH12LS38 blu-ray writer to replace my old one. When burning a blu-ray disc using the new drive, the programme buffer reaches 100% but the device buffer only reaches 50%. Will it be a hardware or software problem?

Thanks Cynthia and laserfan for the information. I don't know anything about ircc. But do you think adding the new disc ID manually into the firmware can help solve the problem?

Hmmm I didn't know Verbatim was using CMC factory for any of their discs. Anyway the "YL07" caught my eye as I have the GGW-H20L, and looking at the supported media types, yours is not listed: BD-R supported media types: 66 ------------------------------------------ ANWELL R04-004 2x CMCMAG BA2-000 2x CMCMAG BA3-000 4x,2x CMCMAG BA3-000 4x,2x CMCMAG BB5-000 4x,2x Daxon R2X-000 2x Daxon R2X-000 2x ... I think this means you are out-of-luck with this media! But thanks for alerting me to the new LG firmware--first in 2 1/2 years! How can I check the types of media supported by GGW-H20L? From lge.com or somewhere else?

I have mistakenly posted the log file before firmware update. The correct one is appended below - The disc is Verbatim 6x BD-R as marked on the packing. ; //****************************************\\ ; ImgBurn Version 2.5.5.0 - Log ; Saturday, 30 July 2011, 11:39:39 ; \\****************************************// ; ; I 11:37:10 ImgBurn Version 2.5.5.0 started! I 11:37:10 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 11:37:10 Total Physical Memory: 2,096,236 KB - Available: 1,374,296 KB I 11:37:10 Initialising SPTI... I 11:37:10 Searching for SCSI / ATAPI devices... I 11:37:10 -> Drive 1 - Info: HL-DT-ST BD-RE GGW-H20L YL07 (F:) (ATA) I 11:37:10 Found 1 HD DVD-ROM/BD-RE! I 11:38:00 Operation Started! I 11:38:00 Building Image Tree... W 11:38:00 Skipped Hidden File: C:\xxxxx\Thumbs.db I 11:38:06 Calculating Totals... I 11:38:06 Preparing Image... I 11:38:06 Contents: 110 Files, 11 Folders I 11:38:06 Content Type: BD Video I 11:38:06 Data Type: MODE1/2048 I 11:38:06 File System(s): UDF (2.50) I 11:38:06 Volume Label: xxxxx I 11:38:06 Size: 23,465,194,989 bytes I 11:38:07 Sectors: 11,457,669 I 11:38:07 Image Size: 23,466,737,664 bytes I 11:38:07 Image Sectors: 11,458,368 I 11:38:09 Operation Successfully Completed! - Duration: 00:00:09 I 11:38:09 Operation Started! I 11:38:09 Source File: -==/\/[bUILD IMAGE]\/\==- I 11:38:09 Source File Sectors: 11,458,368 (MODE1/2048) I 11:38:09 Source File Size: 23,466,737,664 bytes I 11:38:09 Source File Volume Identifier: xxxxx I 11:38:09 Source File Volume Set Identifier: 3EFE5CC000AED665 I 11:38:09 Source File Application Identifier: ImgBurn v2.5.5.0 I 11:38:09 Source File Implementation Identifier: ImgBurn I 11:38:09 Source File File System(s): UDF (2.50) I 11:38:09 Destination Device: [5:0:0] HL-DT-ST BD-RE GGW-H20L YL07 (F:) (ATA) I 11:38:09 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000) (Speeds: 2x) I 11:38:09 Destination Media Sectors: 12,219,392 I 11:38:09 Write Mode: BD I 11:38:09 Write Type: DAO I 11:38:09 Write Speed: MAX I 11:38:09 BD-R Verify Not Required: Yes I 11:38:09 Link Size: Auto I 11:38:09 Lock Volume: Yes I 11:38:09 Test Mode: No I 11:38:09 OPC: No I 11:38:09 BURN-Proof: Enabled I 11:38:09 Write Speed Successfully Set! - Effective: 8,991 KB/s (2x) I 11:38:25 Filling Buffer... (40 MB) I 11:38:26 Writing LeadIn... W 11:38:26 Failed to Write Sectors 96 - 127 - Reason: Write Error W 11:38:26 Retrying (1 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (2 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (3 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (4 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (5 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (6 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (7 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (8 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (9 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (10 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (11 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (12 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (13 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (14 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (15 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (16 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (17 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (18 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (19 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write W 11:38:26 Retrying (20 of 20)... W 11:38:26 Retry Failed - Reason: Invalid Address For Write E 11:38:34 Failed to Write Sectors 96 - 127 - Reason: Write Error E 11:38:34 Next Writable Address: 0 I 11:38:34 Synchronising Cache... W 11:38:35 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:38:35 Synchronise Cache Failed! - Reason: Write Error W 11:38:35 Retrying (1 of 3)... W 11:38:36 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:38:36 Retry Failed - Reason: Write Error W 11:38:36 Retrying (2 of 3)... W 11:38:37 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:38:37 Retry Failed - Reason: Write Error W 11:38:37 Retrying (3 of 3)... W 11:38:38 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:38:38 Retry Failed - Reason: Write Error I 11:38:43 Closing Track... W 11:38:43 Close Track Failed! - Reason: Cannot Write Medium - Incompatible Format W 11:38:43 Retrying (1 of 3)... W 11:38:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 11:38:43 Retrying (2 of 3)... W 11:38:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 11:38:43 Retrying (3 of 3)... W 11:38:43 Retry Failed - Reason: Cannot Write Medium - Incompatible Format I 11:38:45 Finalising Disc... W 11:38:45 Finalise Disc Failed! - Reason: Cannot Write Medium - Incompatible Format W 11:38:45 Retrying (1 of 3)... W 11:38:45 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 11:38:45 Retrying (2 of 3)... W 11:38:45 Retry Failed - Reason: Cannot Write Medium - Incompatible Format W 11:38:45 Retrying (3 of 3)... W 11:38:45 Retry Failed - Reason: Cannot Write Medium - Incompatible Format E 11:38:46 Failed to Write Image! E 11:38:50 Operation Failed! - Duration: 00:00:36 I 11:38:50 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x) I 11:39:39 Close Request Acknowledged I 11:39:39 Closing Down... I 11:39:39 Shutting down SPTI... I 11:39:39 ImgBurn closed! ; ;

I am using LG GGW-H20L burner and have started using newly bought Verbatim 6x BD-R discs today. All two trials were failed. I then downloaded and installed the latest firmware YL-07. The same problem persists. Attached below the error log. Can anyone please help? ; //****************************************\\ ; ImgBurn Version 2.5.5.0 - Log ; Saturday, 30 July 2011, 11:16:37 ; \\****************************************// ; ; I 11:12:10 ImgBurn Version 2.5.5.0 started! I 11:12:10 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3) I 11:12:10 Total Physical Memory: 2,096,236 KB - Available: 928,792 KB I 11:12:10 Initialising SPTI... I 11:12:10 Searching for SCSI / ATAPI devices... I 11:12:10 -> Drive 1 - Info: HL-DT-ST BD-RE GGW-H20L YL05 (F:) (ATA) I 11:12:10 Found 1 HD DVD-ROM/BD-RE! I 11:13:10 Operation Started! I 11:13:10 Building Image Tree... W 11:13:10 Skipped Hidden File: C:\xxxxx\Thumbs.db I 11:13:16 Calculating Totals... I 11:13:16 Preparing Image... I 11:13:16 Contents: 110 Files, 11 Folders I 11:13:16 Content Type: BD Video I 11:13:16 Data Type: MODE1/2048 I 11:13:16 File System(s): UDF (2.50) I 11:13:16 Volume Label: xxxxx I 11:13:16 Size: 23,465,194,989 bytes I 11:13:16 Sectors: 11,457,669 I 11:13:16 Image Size: 23,466,737,664 bytes I 11:13:16 Image Sectors: 11,458,368 I 11:13:18 Operation Successfully Completed! - Duration: 00:00:08 I 11:13:18 Operation Started! I 11:13:18 Source File: -==/\/[bUILD IMAGE]\/\==- I 11:13:18 Source File Sectors: 11,458,368 (MODE1/2048) I 11:13:18 Source File Size: 23,466,737,664 bytes I 11:13:18 Source File Volume Identifier: xxxxx I 11:13:18 Source File Volume Set Identifier: 3EFE59A500AED665 I 11:13:18 Source File Application Identifier: ImgBurn v2.5.5.0 I 11:13:18 Source File Implementation Identifier: ImgBurn I 11:13:18 Source File File System(s): UDF (2.50) I 11:13:18 Destination Device: [5:0:0] HL-DT-ST BD-RE GGW-H20L YL05 (F:) (ATA) I 11:13:18 Destination Media Type: BD-R (Disc ID: CMCMAG-BA5-000) (Speeds: 2x) I 11:13:18 Destination Media Sectors: 12,219,392 I 11:13:18 Write Mode: BD I 11:13:18 Write Type: DAO I 11:13:18 Write Speed: MAX I 11:13:18 BD-R Verify Not Required: Yes I 11:13:18 Link Size: Auto I 11:13:18 Lock Volume: Yes I 11:13:18 Test Mode: No I 11:13:18 OPC: No I 11:13:18 BURN-Proof: Enabled I 11:13:18 Write Speed Successfully Set! - Effective: 8,991 KB/s (2x) I 11:13:34 Filling Buffer... (40 MB) I 11:13:35 Writing LeadIn... W 11:13:35 Failed to Write Sectors 96 - 127 - Reason: Write Error W 11:13:35 Retrying (1 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (2 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (3 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (4 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (5 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (6 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (7 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (8 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (9 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (10 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (11 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (12 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (13 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (14 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (15 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (16 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (17 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (18 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (19 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:35 Retrying (20 of 20)... W 11:13:35 Retry Failed - Reason: Invalid Address For Write W 11:13:50 Retrying (21)... W 11:13:50 Retry Failed - Reason: Invalid Address For Write W 11:13:57 Retrying (22)... W 11:13:57 Retry Failed - Reason: Invalid Address For Write W 11:13:59 Retrying (23)... W 11:13:59 Retry Failed - Reason: Invalid Address For Write W 11:13:59 Retrying (24)... W 11:13:59 Retry Failed - Reason: Invalid Address For Write W 11:13:59 Retrying (25)... W 11:13:59 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (26)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (27)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (28)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (29)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (30)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (31)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:00 Retrying (32)... W 11:14:00 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (33)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (34)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (35)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (36)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (37)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (38)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:01 Retrying (39)... W 11:14:01 Retry Failed - Reason: Invalid Address For Write W 11:14:02 Retrying (40)... W 11:14:02 Retry Failed - Reason: Invalid Address For Write E 11:14:03 Failed to Write Sectors 96 - 127 - Reason: Write Error E 11:14:03 Next Writable Address: 0 I 11:14:03 Synchronising Cache... W 11:14:04 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:14:04 Synchronise Cache Failed! - Reason: Write Error W 11:14:04 Retrying (1 of 3)... W 11:14:05 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:14:05 Retry Failed - Reason: Write Error W 11:14:05 Retrying (2 of 3)... W 11:14:06 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:14:06 Retry Failed - Reason: Write Error W 11:14:06 Retrying (3 of 3)... W 11:14:07 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error W 11:14:07 Retry Failed - Reason: Write Error E 11:14:18 Synchronise Cache Failed! - Reason: Write Error I 11:14:18 Synchronising Cache (Last Attempt!)... E 11:14:18 Synchronise Cache Failed! - Reason: Unknown (ASC: 0xA0, ASCQ: 0x80) W 11:14:21 User opted to skip the 'Close Track/Session/Disc' functions. E 11:14:21 Failed to Write Image! E 11:14:25 Operation Failed! - Duration: 00:01:03 I 11:14:25 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x) I 11:16:37 Close Request Acknowledged I 11:16:37 Closing Down... I 11:16:37 Shutting down SPTI... I 11:16:37 ImgBurn closed!