Copy data from hard drive to DVD

[Robert333]

Hello,

 

I am seeking to burn data from the hard drive to a "DVD+R DL" disc. I successfully made one disc but decided that rather than make a second disk immediately, I rebooted and repeated the procedure (obviously with a fresh DVD disc). Unfortunately, on this second occasion, when the disc was being verified, I got an "I/O Error!" and click "Retry" did not resolve the problem, so clearly I am now unable to trust that this second disc was properly made.

 

I am using an Asus Netbook with Windows 7 Starter, and Imgburn 2.5.4.0, with a

Samsung SE-S084F external DVD Writer, using Verbatim 8x DVD+R DL disks (required for this data burn of about 5.5 GB).

 

I used the "Write files/folders to disc" function.

 

Please could you let me know what may be wrong and how to avoid this intermittent occurrence.

 

Regards,

 

Robert333

 

 

Here is the log:

 

I 21:18:20 ImgBurn Version 2.5.4.0 started!

I 21:18:20 Microsoft Windows 7 Starter Edition (6.1, Build 7600)

I 21:18:20 Total Physical Memory: 2,087,096 KB - Available: 1,266,980 KB

I 21:18:20 Initialising SPTI...

I 21:18:20 Searching for SCSI / ATAPI devices...

I 21:18:21 -> Drive 1 - Info: TSSTcorp CDDVDW SE-S084F TS00 (E:) (USB)

I 21:18:21 Found 1 DVD±RW/RAM!

I 21:20:03 Operation Started!

I 21:20:03 Building Image Tree...

I 21:20:10 Checking Directory Depth...

W 21:20:12 Directory depth exceeds ISO9660 limit of 8 levels!

W 21:20:12 Name: '\Software\AntiVirus\Setup\Engine\32bit\0x22000080\OEM\NonAUPtn\'

W 21:20:12 Number of directory levels in path: 9

W 21:20:12 Most directory levels in any path: 9

I 21:20:12 Calculating Totals...

I 21:20:12 Preparing Image...

I 21:20:27 Checking Path Length...

I 21:20:27 Contents: 6,447 Files, 795 Folders

I 21:20:27 Content Type: Data

I 21:20:27 Data Type: MODE1/2048

I 21:20:27 File System(s): ISO9660, UDF (1.02)

I 21:20:27 Volume Label: [Not Configured]

I 21:20:27 Size: 5,736,338,362 bytes

I 21:20:27 Sectors: 2,804,585

I 21:20:27 Image Size: 5,762,744,320 bytes

I 21:20:27 Image Sectors: 2,813,840

I 21:20:27 Operation Successfully Completed! - Duration: 00:00:23

I 21:20:31 Operation Started!

I 21:20:31 Building Image Tree...

I 21:20:37 Checking Directory Depth...

W 21:20:38 Directory depth exceeds ISO9660 limit of 8 levels!

W 21:20:38 Name: '\Software\AntiVirus\Setup\Engine\32bit\0x22000080\OEM\NonAUPtn\'

W 21:20:38 Number of directory levels in path: 9

W 21:20:38 Most directory levels in any path: 9

I 21:20:38 Calculating Totals...

I 21:20:38 Preparing Image...

I 21:20:53 Checking Path Length...

I 21:20:53 Contents: 6,447 Files, 795 Folders

I 21:20:53 Content Type: Data

I 21:20:53 Data Type: MODE1/2048

I 21:20:53 File System(s): ISO9660, UDF (1.02)

I 21:20:53 Volume Label: Win 7 CD

I 21:20:53 Size: 5,736,338,362 bytes

I 21:20:53 Sectors: 2,804,585

I 21:20:53 Image Size: 5,762,744,320 bytes

I 21:20:53 Image Sectors: 2,813,840

I 21:20:54 Operation Successfully Completed! - Duration: 00:00:23

I 21:20:55 Operation Started!

I 21:20:55 Source File: -==/\/[bUILD IMAGE]\/\==-

I 21:20:55 Source File Sectors: 2,813,840 (MODE1/2048)

I 21:20:55 Source File Size: 5,762,744,320 bytes

I 21:20:55 Source File Volume Identifier: Win 7 CD

I 21:20:55 Source File Volume Set Identifier: 3E41AA8F002AEF88

I 21:20:55 Source File Application Identifier: IMGBURN V2.5.4.0 - THE ULTIMATE IMAGE BURNER!

I 21:20:55 Source File Implementation Identifier: ImgBurn

I 21:20:55 Source File File System(s): ISO9660, UDF (1.02)

I 21:20:55 Destination Device: [0:0:0] TSSTcorp CDDVDW SE-S084F TS00 (E:) (USB)

I 21:20:55 Destination Media Type: DVD+R DL (Disc ID: MKM-003-00) (Speeds: 3x, 4x, 6x)

I 21:20:55 Destination Media Sectors: 4,173,824

I 21:20:55 Write Mode: DVD

I 21:20:55 Write Type: DAO

I 21:20:55 Write Speed: MAX

I 21:20:55 Link Size: Auto

I 21:20:55 Lock Volume: Yes

I 21:20:55 Test Mode: No

I 21:20:55 OPC: No

I 21:20:55 BURN-Proof: Enabled

I 21:20:55 Write Speed Successfully Set! - Effective: 8,310 KB/s (6x)

I 21:20:55 Book Type Setting: DVD-ROM

I 21:20:55 Optimal L0 Data Zone Capacity: 1,406,928

I 21:20:55 Optimal L0 Data Zone Method: ECC Block Boundary

I 21:21:47 Set L0 Data Zone Capacity Succeeded!

I 21:21:49 Filling Buffer... (40 MB)

I 21:21:52 Writing LeadIn...

I 21:21:55 Writing Session 1 of 1... (1 Track, LBA: 0 - 2813839)

I 21:21:55 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 2813839)

I 21:21:55 Writing Layer 0... (LBA: 0 - 1406927)

I 21:29:17 Writing Layer 1... (LBA: 1406928 - 2813839)

I 21:36:58 Synchronising Cache...

I 21:37:03 Closing Track...

I 21:37:09 Finalising Disc...

I 21:37:44 Exporting Graph Data...

I 21:37:44 Graph Data File: C:\Users\Robert Goodwin\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SE-S084F_TS00_01-FEBRUARY-2011_21-20_MKM-003-00_MAX.ibg

I 21:37:44 Export Successfully Completed!

I 21:37:44 Operation Successfully Completed! - Duration: 00:16:49

I 21:37:44 Average Write Rate: 6,239 KB/s (4.5x) - Maximum Write Rate: 8,430 KB/s (6.1x)

I 21:37:44 Cycling Tray before Verify...

W 21:39:08 Waiting for device to become ready...

I 21:39:21 Device Ready!

I 21:39:22 Operation Started!

I 21:39:22 Source Device: [0:0:0] TSSTcorp CDDVDW SE-S084F TS00 (E:) (USB)

I 21:39:22 Source Media Type: DVD+R DL (Book Type: DVD-ROM) (Disc ID: MKM-003-00) (Speeds: 3x, 4x, 6x)

I 21:39:22 Image File: -==/\/[bUILD IMAGE]\/\==-

I 21:39:22 Image File Sectors: 2,813,840 (MODE1/2048)

I 21:39:22 Image File Size: 5,762,744,320 bytes

I 21:39:22 Image File Volume Identifier: Win 7 CD

I 21:39:22 Image File Volume Set Identifier: 3E41AA8F002AEF88

I 21:39:22 Image File Application Identifier: IMGBURN V2.5.4.0 - THE ULTIMATE IMAGE BURNER!

I 21:39:22 Image File Implementation Identifier: ImgBurn

I 21:39:22 Image File File System(s): ISO9660, UDF (1.02)

I 21:39:22 Read Speed (Data/Audio): MAX / MAX

I 21:39:22 Verifying Session 1 of 1... (1 Track, LBA: 0 - 2813839)

I 21:39:22 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 2813839)

I 21:39:22 Verifying Layer 0... (LBA: 0 - 1406927)

I 21:46:05 Verifying Layer 1... (LBA: 1406928 - 2813839)

W 21:46:19 Failed to Read Sector 1409408 - Reason: L-EC Uncorrectable Error

W 21:46:19 Sector 1409408 maps to File: \Drivers\Audio\Vista\RtHDVCpl.exe

W 22:12:23 Retrying (1)...

W 22:12:30 Retry Failed - Reason: L-EC Uncorrectable Error

W 22:12:34 Retrying (2)...

W 22:12:41 Retry Failed - Reason: L-EC Uncorrectable Error

W 22:12:43 Failed to Read Sector 1409408 - Reason: L-EC Uncorrectable Error

W 22:12:43 Sector 1409408 maps to File: \Drivers\Audio\Vista\RtHDVCpl.exe

W 22:13:07 Failed to Read Sector 1432672 - Reason: L-EC Uncorrectable Error

W 22:13:07 Sector 1432672 maps to File: \Drivers\Audio\Vista64\RtkAPO64.dll

W 22:13:12 Retrying (1)...

W 22:13:18 Retry Failed - Reason: L-EC Uncorrectable Error

W 22:13:20 Retrying (2)...

W 22:13:26 Retry Failed - Reason: L-EC Uncorrectable Error

E 22:13:29 Failed to Read Sector 1432672 - Reason: L-EC Uncorrectable Error

E 22:13:29 Sector 1432672 maps to File: \Drivers\Audio\Vista64\RtkAPO64.dll

E 22:13:29 Failed to Verify Sectors!

I 22:13:29 Exporting Graph Data...

I 22:13:29 Graph Data File: C:\Users\Robert Goodwin\AppData\Roaming\ImgBurn\Graph Data Files\TSSTcorp_CDDVDW_SE-S084F_TS00_01-FEBRUARY-2011_21-20_MKM-003-00_MAX.ibg

I 22:13:29 Export Successfully Completed!

E 22:13:29 Operation Failed! - Duration: 00:34:07

I 22:13:29 Average Verify Rate: 1,400 KB/s (1.0x) - Maximum Verify Rate: 9,831 KB/s (7.1x)

Edited February 1, 2011 by Robert333

[ianymaty]

Post the log as the pink box above instructs.

 

In the meantime update ImgBurn to current version.

[ianymaty]

OK, you edited the post with the log...

 

Laptop/slimline burners aren't a good choice when you burn Double Layer's.

 

You are using 8x rated media and your drive can burn that disc at max 6x.

 

Try 4x and then 3x to see if that produces a better burn.

 

Try to find 2.4x rated media MKM-001-00

[Robert333]

Hello ISF Guru,

 

Thanks for your reply.

 

I have now installed ImgBurn 2.5.5.0.

 

Regarding the speeds you mention: Must I abandon the 8 x DL discs I have purchased, or can I regulate the speed from within ImgBurn?

If I can regulate the speed from ImgBurn, what is the setting that I should change?

 

Regards,

 

Robert333

[ianymaty]

You can change the write speed in the Device tab on the right. There you will see the line (with the disc in the drive) Supported Write Speeds:

 

Only pick what's available. Try all, one by one.

 

If it manage to burn and verify OK at a lower speed it's alright, you don't have to abandon them.

 

In case it don't, you have to try the 2.4x version media MKM-001-00. It is more accepted by a variety of drives but seems is more harder to get them now.