buildabear Posted February 26, 2011 Share Posted February 26, 2011 Hi I've been using Imageburn for years now and I believed it's the best DVD burning software out there. However, last week I've experienced this issue. Here's the log : I 05:58:59 ImgBurn Version 2.5.5.0 started! I 05:58:59 Microsoft Windows Vista Home Premium Edition (6.0, Build 6002 : Service Pack 2) I 05:58:59 Total Physical Memory: 3,274,316 KB - Available: 1,923,096 KB I 05:58:59 Initialising SPTI... I 05:58:59 Searching for SCSI / ATAPI devices... E 05:59:01 CreateFile Failed! - Device: '\\?\ide#cdrompioneer_dvd-rw__dvr-118l________________1.02____#5&dd0d548&1&0.0.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' (E:) E 05:59:01 Reason: Access is denied. E 05:59:03 CreateFile Failed! - Device: '\\?\ide#cdrompioneer_dvd-rw__dvr-118l________________1.02____#5&dd0d548&1&0.1.0#{53f56308-b6bf-11d0-94f2-00a0c91efb8b}' (F:) E 05:59:03 Reason: Access is denied. W 05:59:03 Errors were encountered when trying to access 2 drives. W 05:59:03 These drives will not be visible in the program. E 05:59:03 You need Administrative privileges to use SPTI. It didn't even recognized the drives on WMPlayer. Any support is much appreciated. Thanks. Link to comment Share on other sites More sharing options...
Rincewind Posted February 26, 2011 Share Posted February 26, 2011 E 05:59:01 Reason: Access is denied. Perhaps you did not install imgburn with SPTI for all users? Also try reloading the drivers for your controllers. Thats the only thing that comes to mind at the moment. Link to comment Share on other sites More sharing options...
buildabear Posted February 26, 2011 Author Share Posted February 26, 2011 E 05:59:01 Reason: Access is denied. Perhaps you did not install imgburn with SPTI for all users? Also try reloading the drivers for your controllers. Thats the only thing that comes to mind at the moment. I tried uninstalling , still the same issue. Any more ideas ?? Link to comment Share on other sites More sharing options...
ianymaty Posted February 26, 2011 Share Posted February 26, 2011 Did you reinstalled ImgBurn with the option "Enable SPTI for All Users" enabled? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted February 26, 2011 Share Posted February 26, 2011 Post your filter driver list please. (Look in the Tools menu) You might want to just try following the DMA post in the FAQ and uninstall the controller from within Device Manager and reboot so it finds the drives again. Link to comment Share on other sites More sharing options...
buildabear Posted February 27, 2011 Author Share Posted February 27, 2011 Here's the filter driver : =============================================== Filter Driver Load Order - ImgBurn v2.5.5.0 =============================================== Upper Device Filter: [None Found] Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: [None Found] Lower Device Filter: [None Found] Filter Name: GEARAspiWDM File Name: C:\Windows\system32\DRIVERS\GEARAspiWDM.sys File Version: 2.02.00.01 [2.2.0.1] File Description: CD DVD Filter Product Name: CD DVD Filter Product Version: 2.02.00.01 [2.2.0.1] Company Name: GEAR Software Inc. Copyright: Copyright © GEAR Software Inc. 1997-2009 Link to comment Share on other sites More sharing options...
Recommended Posts