Xod Posted January 17, 2012 Share Posted January 17, 2012 Why do you keep closing the other topics?! This is a problem, fix it don't just ignore it and close the threads! Trend Micro OfficeScan detects virus/malware. Infected file: Imgburn.exe Same problem if I run a complete scan on my computer and then try to reinstall Imgburn. Any ideas? Link to comment Share on other sites More sharing options...
LIGHTNING UK! Posted January 17, 2012 Share Posted January 17, 2012 The threads aren't closed, you (as a 'new member') just can't reply to them. This is Trend's issue, not mine. It's a false positive. Report it to them and they'll no doubt fix it in (one of) their next definition updates. Link to comment Share on other sites More sharing options...
Xod Posted January 17, 2012 Author Share Posted January 17, 2012 (edited) Thanks for your reply and sorry for the noob mistake! I will contact Trend. The threads aren't closed, you (as a 'new member') just can't reply to them. This is Trend's issue, not mine. It's a false positive. Report it to them and they'll no doubt fix it in (one of) their next definition updates. Edited January 17, 2012 by Xod Link to comment Share on other sites More sharing options...
vartaxe Posted January 17, 2012 Share Posted January 17, 2012 Thanks for your reply and sorry for the noob mistake! I will contact Trend. The threads aren't closed, you (as a 'new member') just can't reply to them. This is Trend's issue, not mine. It's a false positive. Report it to them and they'll no doubt fix it in (one of) their next definition updates. yeah just had this today too... what a faillure from trendmicro! how to report it? https://twitter.com/#!/vartaxe/status/159223732936777728/photo/1/large Link to comment Share on other sites More sharing options...
vartaxe Posted January 17, 2012 Share Posted January 17, 2012 since i don't know how to properly contact to report it i twitted trendmicro... https://twitter.com/#!/vartaxe/status/159261348587515904 please retweet so they fix it as fast as possible Link to comment Share on other sites More sharing options...
vartaxe Posted January 18, 2012 Share Posted January 18, 2012 since i don't know how to properly contact to report it i twitted trendmicro... https://twitter.com/#!/vartaxe/status/159261348587515904 please retweet so they fix it as fast as possible i can now confirm this has been fixed! i launched an update installed imgburn and no problems...quote from an email i received: (trendlabs@av-emea.com) Dear Claudio Mendes, Good day, My name is Mark and I'll be assisting you on this case. We have checked the file and verified to be non-malicious and falsely detected as follows: ImgBurn.exe (2,846,720 bytes) as PE_SALITY.USAV0109 This is undetected as of CPR 8.716.03 with a minimum scan engine 9.2 or later. Please let us know if you still have other concern. Thank you! Please retain the subject heading of this email as it will serve as the incident ID reference for this incident. Best Regards, _______________________________________ Mark Tongco Anti-Threats Support Engineer TREND MICRO EMEA “Securing Your Journey to the Cloud” _______________________________________ Link to comment Share on other sites More sharing options...
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