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Newbie trouble


edickson

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First try and I'm running into a problem. Log follows. Thanks in advance.

 

I 07:22:28 ImgBurn Version 2.5.7.0 started!
I 07:22:28 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 07:22:28 Total Physical Memory: 8,280,236 KB  -  Available: 5,733,424 KB
I 07:22:28 Initialising SPTI...
I 07:22:28 Searching for SCSI / ATAPI devices...
I 07:22:29 -> Drive 1 - Info: Optiarc DVD+-RW AD-7760H 100A (D:) (ATAPI)
I 07:22:29 Found 1 DVD±RW/RAM!
I 07:44:01 Operation Started!
I 07:44:01 Source Device: [0:1:0] Optiarc DVD+-RW AD-7760H 100A (D:) (ATAPI)
I 07:44:01 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 07:44:01 Source Media Sectors: 1,580,912 (Track Path: PTP)
I 07:44:01 Source Media Size: 3,237,707,776 bytes
I 07:44:01 Source Media Volume Identifier: DVD
I 07:44:01 Source Media Volume Set Identifier: 3F6A79A3000000000173757A5A8D48C6A05CA82664778DEF
I 07:44:01 Source Media Implementation Identifier: MVSN
I 07:44:01 Source Media File System(s): ISO9660, UDF (1.02)
I 07:44:01 Read Speed (Data/Audio): MAX / 8x
I 07:44:01 Destination File: C:\Users\Eric\Desktop\ISO Images\Paul Giambrone.iso
I 07:44:01 Destination Free Space: 820,345,958,400 Bytes (801,119,100.00 KB) (782,342.87 MB) (764.01 GB)
I 07:44:01 Destination File System: NTFS
I 07:44:01 File Splitting: Auto
I 07:44:05 Reading Session 1 of 1... (1 Track, LBA: 0 - 1580911)
I 07:44:05 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 1580911)
W 07:44:23 Failed to Read Sectors 11360 - 11391 - Reason: No Seek Complete
W 07:44:30 Failed to Read Sector 11360 - Reason: No Seek Complete
W 07:44:30 Sector 11360 maps to File: \VIDEO_TS\VTS_02_1.VOB
W 07:44:30 Retrying (1 of 20)...
W 07:44:37 Retry Failed - Reason: Read Retries Exhausted
W 07:44:37 Retrying (2 of 20)...
W 07:44:43 Retry Failed - Reason: Read Retries Exhausted
W 07:44:43 Retrying (3 of 20)...
W 07:44:50 Retry Failed - Reason: Read Retries Exhausted
W 07:44:50 Retrying (4 of 20)...
W 07:44:57 Retry Failed - Reason: Read Retries Exhausted
W 07:44:57 Retrying (5 of 20)...
W 07:45:04 Retry Failed - Reason: Read Retries Exhausted
W 07:45:04 Retrying (6 of 20)...
W 07:45:10 Retry Failed - Reason: Read Retries Exhausted
W 07:45:10 Retrying (7 of 20)...
W 07:45:17 Retry Failed - Reason: Read Retries Exhausted
W 07:45:17 Retrying (8 of 20)...
W 07:45:24 Retry Failed - Reason: Read Retries Exhausted
W 07:45:24 Retrying (9 of 20)...
W 07:45:31 Retry Failed - Reason: Read Retries Exhausted
W 07:45:31 Retrying (10 of 20)...
W 07:45:37 Retry Failed - Reason: Read Retries Exhausted
W 07:45:37 Retrying (11 of 20)...
W 07:45:44 Retry Failed - Reason: Read Retries Exhausted
W 07:45:44 Retrying (12 of 20)...
W 07:45:51 Retry Failed - Reason: Read Retries Exhausted
W 07:45:51 Retrying (13 of 20)...
W 07:45:58 Retry Failed - Reason: Read Retries Exhausted
W 07:45:58 Retrying (14 of 20)...
W 07:46:04 Retry Failed - Reason: Read Retries Exhausted
W 07:46:04 Retrying (15 of 20)...
W 07:46:11 Retry Failed - Reason: Read Retries Exhausted
W 07:46:11 Retrying (16 of 20)...
W 07:46:18 Retry Failed - Reason: Read Retries Exhausted
W 07:46:18 Retrying (17 of 20)...
W 07:46:25 Retry Failed - Reason: Read Retries Exhausted
W 07:46:25 Retrying (18 of 20)...
W 07:46:31 Retry Failed - Reason: Read Retries Exhausted
W 07:46:31 Retrying (19 of 20)...
W 07:46:38 Retry Failed - Reason: Read Retries Exhausted
W 07:46:38 Retrying (20 of 20)...
W 07:46:45 Retry Failed - Reason: Read Retries Exhausted
E 07:48:30 Failed to Read Sector 11360 - Reason: No Seek Complete
E 07:48:30 Sector 11360 maps to File: \VIDEO_TS\VTS_02_1.VOB
E 07:48:30 Failed to Read Sectors!
I 07:48:31 Exporting Graph Data...
I 07:48:31 Graph Data File: C:\Users\Eric\AppData\Roaming\ImgBurn\Graph Data Files\Optiarc_DVD+-RW_AD-7760H_100A_THURSDAY-MAY-09-2013_7-44_AM_N-A.ibg
I 07:48:31 Export Successfully Completed!
E 07:48:31 Operation Failed! - Duration: 00:04:28
E 07:48:31 Average Read Rate: 84 KB/s (0.1x) - Maximum Read Rate: 2,297 KB/s (1.7x)
 

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I 07:44:01 Source Media Implementation Identifier: MVSN

 

Your drive can't read the disc your trying to copy.  MVSN is the stock symbol for Macrovision.  If the disc that you are trying to read is copy protected you will not be able to use ImgBurn to read it.

 

If it's not copy protected, try cleaning the drive with one of those drive cleaning discs and then you can try to clean the disc and see if it's badly scratched or something.

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