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Hi Lighting UK Thsnks for instructions. I deleted junk from Cd ROM so only the current drive shows. I also deleted nero from plug and play section. However I still need to reboot every time I unplug the drive. I took a screenshot of the rest of them in plug and play so if you think I hsould delete any of these please let me know. There is one serial with yellow triange there that I was tempted to delete but wanted to check first screenshot.doc

Hi lighting UK. thanks for the advice. I am not sure where to add DEVMGR_SHOW_NONPRESENT_DEVICES. Is this withing device manager system devices or somewhere else. Thanks for the input

I totally missed this one. It is listed under CDRom devices as TSSTcorp CDDVDW SE-S084B TS01 (USB). under properties it is driver version 5.1.2535.0. it appears to be the only driver. I do not think I have programs LightonUk mentions installed but not sure how to verify if I do. I also uninstalled and installed device and still have same problem. it will recognize it only if I restart. If i unplug and plug then I get yellow exp-lanation point next to it in the control panel systems device manager

The Microsoft solution. Sounds to easy. http://technet.microsoft.com/en-us/library...090(WS.10).aspx Thanks Cynthia. This resolves sometime. Often times I have to restart computer several times before seeing it. Not sure what the problem is. Had no problem with drive being recognized before installing imgburn also if I unplug the dirive and plug it back in, it again does not get recognized. I just checked it has the latest firmware on it

The Microsoft solution. Sounds to easy. http://technet.microsoft.com/en-us/library...090(WS.10).aspx Thanks Cynthia. This resolves sometime. Often times I have to restart computer several times before seeing it. Not sure what the problem is. Had no problem with drive being recognized before installing imgburn

Hi Lighting UK. thats exactly what I see. when I plug it in it shows it but it has yellow triangle. when I try update it searches for it but then says it could not find better driver for it. This is what is listed under properties Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) Click Troubleshoot to start the troubleshooter for this device.

Hi Lighting UK. thats exactly what I see. when I plug it in it shows it but it has yellow triangle. when I try update it searches for it but then says it could not find better driver for it.

rest of GMER is in the attachment 7

there is no power. it is usb powered. it powers up when connected to computer but it does not get recognized by either computer or imgburn. I have to restart computer several times for it to happen. When I first got it last week it was recogized fine even without nero installed. this only started happening after I installed imgburn here is also copy of file from GMER. if you see anything wrong please lemme know how to cxorrect it GMER 1.0.15.14972 - http://www.gmer.net Rootkit scan 2009-05-30 23:18:12 Windows 5.1.2600 Service Pack 3 ---- System - GMER 1.0.15 ---- SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateKey [0xF73EB506] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcess [0xF73DA240] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwCreateProcessEx [0xF73DA432] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteKey [0xF73EBCC8] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwDeleteValueKey [0xF73EBF88] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwOpenKey [0xF73EA3EC] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwRenameKey [0xF73EC3EC] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwSetValueKey [0xF73EB7B8] SSDT PCTCore.sys (PC Tools KDS Core Driver/PC Tools) ZwTerminateProcess [0xF73D9EF0] SSDT \SystemRoot\system32\drivers\iksysflt.sys (System Filter Device Driver/PCTools Research Pty Ltd.) ZwWriteVirtualMemory [0xAA200384] -

there is no power. it is usb powered. it powers up when connected to computer but it does not get recognized by either computer or imgburn. I have to restart computer several times for it to happen. When I first got it last week it was recogized fine even without nero installed. this only started happening after I installed imgburn

If there is a log list - post it. thanks for clarification. here is the log itself I 21:29:12 ImgBurn Version 2.4.4.0 started! I 21:29:12 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3) I 21:29:12 Total Physical Memory: 1,038,700 KB - Available: 196,896 KB W 21:29:12 Drive C:\ (FAT32) does not support single files > 4 GB in size. I 21:29:12 Initialising SPTI... I 21:29:12 Searching for SCSI / ATAPI devices... W 21:29:12 No devices detected! I 21:29:27 Searching for SCSI / ATAPI devices... W 21:29:27 No devices detected!

Here is what I see in in file order =============================================== Filter Driver Load Order - ImgBurn v2.4.4.0 =============================================== Upper Device Filter: redbook Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: PxHelp20 Lower Device Filter: imapi Filter Name: redbook File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys File Version: 5.1.2600.5512 (xpsp.080413-2108) File Description: Redbook Audio Filter Driver Product Name: Microsoft

Using Samsung slim external drive on Lenovo s10. I has nero installed but after i installed ImgBurn I uninstalled nero using their clean tool. Since then I am not able to see the drive either on my Computer and ImgBurn cant find it. Someone suggested that I have a virus. I ran AVG and Drweb and did not see anything. When I run GMER I do get results but I am not sure what it all means. When I do restart the computer several times I end up seeing the burner. It does burn the DVD but it is not playable in my DVD player but it is playable in the burner unit and other computers. Just not my DVD player. I had the same problem when I had nero installed so I decided to try IMGburn. Any tips or suggestions would greatly appreciated

HI guys I have same problem. my external samsung SE-S084 was recognized by the machine until I installed IMGburn. now I dont see it anymore when I click my computer. The drive is brand new. I removed nero from the computer using their clean tool bc I saw someone recommend that. I am posting filter set below. I am not sure if I should try removing one. Please help thanks =============================================== Filter Driver Load Order - ImgBurn v2.4.4.0 =============================================== Upper Device Filter: redbook Upper Class Filter: GEARAspiWDM Device: CD/DVD-ROM Device Lower Class Filter: PxHelp20 Lower Device Filter: imapi Filter Name: redbook File Name: C:\WINDOWS\system32\DRIVERS\redbook.sys File Version: 5.1.2600.5512 (xpsp.080413-2108) File Description: Redbook Audio Filter Driver Product Name: Microsoft