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About Sonar

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    ISF Newbie
  1. Hello Support, I am getting an error while burning CD, where the program freezes for 5 minutes and then starts burning successfully. There is a script that allows 2 users to call the same image burn.exe file to start the program and burn the CD. The image burn logs doesn't record any issues related to the freezing whatsoever. Image Burn Version Troubleshooting: USB CD rom Drives and USB cables are pretty new, made a second copy of imageburn.exe and updated the batch script for individual users to call the .exe (Eg: User A calls imageburn.exe and user B calls imageburn2.exe), I/O for Imageburn settings “SPTI Device Enumeration Method – Set to Drive Letter Can you please advise what can be the issue? Its not able to find the USB CD drives but then how come after 5 minutes it is able to and completes burning successfully. (This is an ongoing issue for 2 weeks now)

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