I am trying to create an image of a PS2 game however when I reach 99% it says "no seek complete" or "track following error". I am brand new to this so any help is much appreciated.
log no seek complete
I 12:27:37 ImgBurn Version 2.5.8.0 started!
I 12:27:37 Microsoft Windows 8 Core x64 Edition (6.2, Build 9200)
I 12:27:37 Total Physical Memory: 3,631,368 KiB - Available: 1,144,436 KiB
I 12:27:37 Initialising SPTI...
I 12:27:37 Searching for SCSI / ATAPI devices...
I 12:27:38 -> Drive 1 - Info: hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:27:38 Found 1 DVD±RW/RAM!
I 12:28:44 Operation Started!
I 12:28:44 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:28:44 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:28:44 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:28:44 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:28:44 Source Media Size: 4,698,767,360 bytes
I 12:28:44 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:28:45 Source Media Application Identifier: PLAYSTATION
I 12:28:45 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:28:45 Source Media File System(s): ISO9660, UDF (1.02)
I 12:28:45 Read Speed (Data/Audio): MAX / 8x
I 12:28:45 Destination File: F:\Image.iso
I 12:28:45 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:28:45 Destination File System: NTFS
I 12:28:45 File Splitting: Auto
I 12:28:46 Read Speed - Effective: 3.3x - 8x
I 12:28:53 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:28:53 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
W 12:38:47 Failed to Read Sectors 2275712 - 2275743 - Reason: No Seek Complete
W 12:38:55 Failed to Read Sector 2275712 - Reason: No Seek Complete
W 12:38:55 Sector 2275712 maps to File: \movie\title_lp.sfd
W 12:38:55 Retrying (1 of 20)...
W 12:39:02 Retry Failed - Reason: No Seek Complete
W 12:39:02 Retrying (2 of 20)...
W 12:39:09 Retry Failed - Reason: No Seek Complete
W 12:39:09 Retrying (3 of 20)...
W 12:39:16 Retry Failed - Reason: No Seek Complete
W 12:39:16 Retrying (4 of 20)...
W 12:39:23 Retry Failed - Reason: No Seek Complete
W 12:39:23 Retrying (5 of 20)...
W 12:39:30 Retry Failed - Reason: No Seek Complete
W 12:39:31 Retrying (6 of 20)...
W 12:39:37 Retry Failed - Reason: No Seek Complete
W 12:39:38 Retrying (7 of 20)...
W 12:39:45 Retry Failed - Reason: No Seek Complete
W 12:39:45 Retrying (8 of 20)...
W 12:39:52 Retry Failed - Reason: No Seek Complete
W 12:39:52 Retrying (9 of 20)...
W 12:39:59 Retry Failed - Reason: No Seek Complete
W 12:39:59 Retrying (10 of 20)...
W 12:40:06 Retry Failed - Reason: No Seek Complete
W 12:40:06 Retrying (11 of 20)...
W 12:40:13 Retry Failed - Reason: No Seek Complete
W 12:40:14 Retrying (12 of 20)...
W 12:40:20 Retry Failed - Reason: No Seek Complete
W 12:40:21 Retrying (13 of 20)...
W 12:40:27 Retry Failed - Reason: No Seek Complete
W 12:40:28 Retrying (14 of 20)...
W 12:40:35 Retry Failed - Reason: No Seek Complete
W 12:40:35 Retrying (15 of 20)...
W 12:40:42 Retry Failed - Reason: No Seek Complete
W 12:40:42 Retrying (16 of 20)...
W 12:40:49 Retry Failed - Reason: No Seek Complete
W 12:40:49 Retrying (17 of 20)...
W 12:40:56 Retry Failed - Reason: No Seek Complete
W 12:40:56 Retrying (18 of 20)...
W 12:41:03 Retry Failed - Reason: No Seek Complete
W 12:41:03 Retrying (19 of 20)...
W 12:41:10 Retry Failed - Reason: No Seek Complete
W 12:41:11 Retrying (20 of 20)...
W 12:41:17 Retry Failed - Reason: No Seek Complete
W 12:41:30 Retrying (21)...
W 12:41:37 Retry Failed - Reason: No Seek Complete
W 12:43:29 Failed to Read Sector 2275712 - Reason: No Seek Complete
W 12:43:29 Sector 2275712 maps to File: \movie\title_lp.sfd
W 12:43:38 Failed to Read Sector 2275713 - Reason: No Seek Complete
W 12:43:38 Sector 2275713 maps to File: \movie\title_lp.sfd
W 12:43:38 Retrying (1 of 20)...
W 12:43:41 Retry Failed - Reason: Track Following Error
W 12:43:41 Retrying (2 of 20)...
W 12:43:44 Retry Failed - Reason: Unrecovered Read Error
W 12:43:44 Retrying (3 of 20)...
W 12:43:47 Retry Failed - Reason: Track Following Error
W 12:43:48 Retrying (4 of 20)...
W 12:43:51 Retry Failed - Reason: Unrecovered Read Error
W 12:43:51 Retrying (5 of 20)...
W 12:43:54 Retry Failed - Reason: Unrecovered Read Error
W 12:43:54 Retrying (6 of 20)...
W 12:43:57 Retry Failed - Reason: Unrecovered Read Error
W 12:43:57 Retrying (7 of 20)...
W 12:44:00 Retry Failed - Reason: Unrecovered Read Error
W 12:44:01 Retrying (8 of 20)...
I 12:44:02 Abort Request Acknowledged
W 12:44:03 Retry Failed - Reason: Unrecovered Read Error
E 12:44:04 Failed to Read Sector 2275713 - Reason: No Seek Complete
E 12:44:04 Sector 2275713 maps to File: \movie\title_lp.sfd
E 12:44:08 Failed to Read Sectors!
I 12:44:09 Exporting Graph Data...
I 12:44:09 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-28_PM_N-A.ibg
I 12:44:09 Export Successfully Completed!
E 12:44:09 Operation Aborted! - Duration: 00:15:23
E 12:44:09 Average Read Rate: 4,931 KiB/s (3.6x) - Maximum Read Rate: 11,072 KiB/s (8.2x)
log for track following error
I 12:46:36 Operation Started!
I 12:46:36 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:46:36 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:46:36 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:46:36 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:46:36 Source Media Size: 4,698,767,360 bytes
I 12:46:36 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:46:36 Source Media Application Identifier: PLAYSTATION
I 12:46:36 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:46:36 Source Media File System(s): ISO9660, UDF (1.02)
I 12:46:36 Read Speed (Data/Audio): MAX / 8x
I 12:46:36 Destination File: F:\Image.iso
I 12:46:36 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:46:36 Destination File System: NTFS
I 12:46:36 File Splitting: Auto
I 12:46:37 Read Speed - Effective: 3.3x - 8x
I 12:46:40 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:46:40 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
I 12:47:26 Abort Request Acknowledged
E 12:47:26 Failed to Read Sectors!
I 12:47:27 Exporting Graph Data...
I 12:47:27 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-46_PM_N-A.ibg
I 12:47:27 Export Successfully Completed!
E 12:47:28 Operation Aborted! - Duration: 00:00:50
E 12:47:28 Average Read Rate: 1,324 KiB/s (1.0x) - Maximum Read Rate: 1,491 KiB/s (1.1x)
I 12:48:08 Operation Started!
I 12:48:08 Source Device: [0:0:0] hp DVD RAM UJ8C2 1.00 (E:) (SATA)
I 12:48:08 Source Media Type: DVD-ROM (Book Type: DVD-ROM)
I 12:48:08 Source Media Supported Read Speeds: 2.5x, 4x, 8x
I 12:48:08 Source Media Sectors: 2,294,320 (Track Path: PTP)
I 12:48:08 Source Media Size: 4,698,767,360 bytes
I 12:48:08 Source Media Volume Set Identifier: <>:7=113SCEI
I 12:48:08 Source Media Application Identifier: PLAYSTATION
I 12:48:08 Source Media Implementation Identifier: DVD-ROM GENERATOR
I 12:48:08 Source Media File System(s): ISO9660, UDF (1.02)
I 12:48:08 Read Speed (Data/Audio): MAX / 8x
I 12:48:08 Destination File: F:\Image.iso
I 12:48:08 Destination Free Space: 4,899,130,540,032 Bytes (4,784,307,168.00 KiB) (4,672,174.97 MiB) (4,562.67 GiB)
I 12:48:08 Destination File System: NTFS
I 12:48:08 File Splitting: Auto
I 12:48:09 Read Speed - Effective: 3.3x - 8x
I 12:48:11 Reading Session 1 of 1... (1 Track, LBA: 0 - 2294319)
I 12:48:11 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 2294319)
W 12:58:06 Failed to Read Sectors 2275232 - 2275263 - Reason: No Seek Complete
W 12:58:10 Failed to Read Sector 2275232 - Reason: Track Following Error
W 12:58:10 Sector 2275232 maps to File: \movie\title_lp.sfd
W 12:58:10 Retrying (1 of 20)...
W 12:58:13 Retry Failed - Reason: Track Following Error
W 12:58:13 Retrying (2 of 20)...
W 12:58:16 Retry Failed - Reason: Track Following Error
W 12:58:16 Retrying (3 of 20)...
W 12:58:19 Retry Failed - Reason: Track Following Error
W 12:58:20 Retrying (4 of 20)...
W 12:58:23 Retry Failed - Reason: Track Following Error
W 12:58:23 Retrying (5 of 20)...
W 12:58:26 Retry Failed - Reason: Track Following Error
W 12:58:26 Retrying (6 of 20)...
W 12:58:29 Retry Failed - Reason: Track Following Error
W 12:58:29 Retrying (7 of 20)...
W 12:58:32 Retry Failed - Reason: Track Following Error
W 12:58:32 Retrying (8 of 20)...
W 12:58:35 Retry Failed - Reason: Track Following Error
W 12:58:36 Retrying (9 of 20)...
W 12:58:39 Retry Failed - Reason: Track Following Error
W 12:58:39 Retrying (10 of 20)...
W 12:58:42 Retry Failed - Reason: Track Following Error
W 12:58:42 Retrying (11 of 20)...
W 12:58:45 Retry Failed - Reason: Track Following Error
W 12:58:45 Retrying (12 of 20)...
W 12:58:48 Retry Failed - Reason: Track Following Error
W 12:58:48 Retrying (13 of 20)...
W 12:58:51 Retry Failed - Reason: Track Following Error
W 12:58:52 Retrying (14 of 20)...
W 12:58:54 Retry Failed - Reason: Track Following Error
W 12:58:55 Retrying (15 of 20)...
W 12:58:58 Retry Failed - Reason: Track Following Error
W 12:58:58 Retrying (16 of 20)...
W 12:59:01 Retry Failed - Reason: Track Following Error
W 12:59:01 Retrying (17 of 20)...
W 12:59:04 Retry Failed - Reason: Track Following Error
W 12:59:04 Retrying (18 of 20)...
W 12:59:07 Retry Failed - Reason: Track Following Error
W 12:59:07 Retrying (19 of 20)...
W 12:59:10 Retry Failed - Reason: Track Following Error
W 12:59:10 Retrying (20 of 20)...
W 12:59:13 Retry Failed - Reason: Track Following Error
W 13:00:17 Retrying (21)...
W 13:00:20 Retry Failed - Reason: Track Following Error
W 13:00:22 Retrying (22)...
W 13:00:25 Retry Failed - Reason: Track Following Error
W 13:00:27 Retrying (23)...
W 13:00:30 Retry Failed - Reason: Track Following Error
W 13:00:32 Failed to Read Sector 2275232 - Reason: Track Following Error
W 13:00:32 Sector 2275232 maps to File: \movie\title_lp.sfd
W 13:00:35 Failed to Read Sector 2275233 - Reason: Track Following Error
W 13:00:35 Sector 2275233 maps to File: \movie\title_lp.sfd
W 13:00:35 Retrying (1 of 20)...
W 13:00:38 Retry Failed - Reason: Track Following Error
W 13:00:39 Retrying (2 of 20)...
W 13:00:42 Retry Failed - Reason: Track Following Error
W 13:00:42 Retrying (3 of 20)...
W 13:00:45 Retry Failed - Reason: Track Following Error
W 13:00:45 Retrying (4 of 20)...
W 13:00:48 Retry Failed - Reason: Track Following Error
W 13:00:48 Retrying (5 of 20)...
I 13:00:49 Abort Request Acknowledged
W 13:00:51 Retry Failed - Reason: Track Following Error
E 13:00:51 Failed to Read Sector 2275233 - Reason: Track Following Error
E 13:00:51 Sector 2275233 maps to File: \movie\title_lp.sfd
E 13:00:54 Failed to Read Sectors!
I 13:00:55 Exporting Graph Data...
I 13:00:55 Graph Data File: C:\Users\O\AppData\Roaming\ImgBurn\Graph Data Files\hp_DVD_RAM_UJ8C2_1.00_SATURDAY-SEPTEMBER-5-2020_12-48_PM_N-A.ibg
I 13:00:55 Export Successfully Completed!
E 13:00:55 Operation Aborted! - Duration: 00:12:46
E 13:00:55 Average Read Rate: 5,940 KiB/s (4.4x) - Maximum Read Rate: 11,526 KiB/s (8.5x)
