Windows cannot access

[t_roy_m1]

Hello all!

 

Searched the forum and didnt see this, but I highly doubt I am the first...

 

I have been using ImgBurn for quite some time now and have encountered my first problem: I can't open the program!

 

Every time I try to run ImgBurn I get the popup "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

 

I am the admin for my computer. Heck, I'm the only user on this computer. I know the file exists. What would be causing this?

 

After some research I am no further than when I started. I've read about a possible firewall issue, but am uncertain if my Kaspersky Internet Security would be causing this issue.

 

Any ideas from anyone out there would be greatly appreciated!

 

Thank you!

[Cynthia]

If you disable Kaspersky and then open ImgBurn, works that?

[t_roy_m1]

Thank you Cynthia! I don't know why I didnt try that... Brain fart I guess. But it does work now!

 

But I didn't see anything in Kaspersky that wouldn't let it open. I'll keep looking and see what I find...

 

Again, Thank you!

[t_roy_m1]

Ah ha! Found it!

 

In Kaspersky Internet Security 2010:

 

Open "Settings" - Button on the top right.

 

Click "Threats and exclusions" - Bottom of the list on the left.

 

Under Exclusions, click "Settings."

 

Click the "Trusted Applications" tab at the top.

 

Click the "+Add" button.

 

Click "Browse."

 

Navigate to the install location of ImgBurn.

 

Select the ImgBurn icon and click Open.

 

Set the application permissions to your liking.

 

Done!

[Cynthia]

You might also need to add the other exe files in the ImgBurn program folder.