helloworld1712

I have bought a HP Dv5-1045tx laptop 2 weeks ago. The HD is making a clocking sound. Because of the research i have done over internet, it looks like its head park noise and lots of brands are having this problem. Now there is firmware update available on WD website which has to be run in DOS mode. The link for that post and steps are : http://wdc.custhelp.com/cgi-bin/wdc.cfg/ph...amp;p_topview=1 I have the dos boot CD with the utility on it. If I run this utility in my desktop which has WIN XP , it works fine and asks for the installation of the utilty. But on my laptop it doesnt detect my hard drive and says : 'Controller not supported' Can you guys help as i have been trying to sort this problem out for the past three days?

That bootable.zip works fine in my desktop computer which has win XP. But on my laptop , HDD is RAID connected. COuld that be the problem?

Yes i have spoken to WD about and they are not being very helpful. Infact i dont think they have enough knowledge of it.

Hi I am trying to run the same file but it says controller not supported and doesnt detect the hard drive. I am using Vista 64 bit and 320gb SATA HDD. Any suggestions ? I have been trying to solve this problem for the last three days