jpack2

Try this firmware update from Dell to see if it helps (remove any disc from the drive and close the tray before updating then reboot after it's finished). If that doesn't help then you'll need to try with the 2.4x Verbatims or get an external burner the firmware update worked...thank you very much

also when i click load i get: I/O Error Device [1:0:0]_ Nec DVD+-RW ND-6650A 102C (D:) (ATA) ScsiStatus: 0x02 Interpretation: check condition CBD: 1B 01 00 03 00 Interpretation: Start/Stop unit Sense Area: 70 00 05 00 00 00 00 0A 00 00 00 00 24 00 00 C0 00 04 Interpretation: Invalid Field in CDB

8x and it is my first time trying to burn onto a DVD+R DL disc but i have been able to burn DVDs and CDs if that means anything

So when i set everything up and insert my DVD R DL disk, at the bottom of imgburn it says "Device not ready (medium not present)". I have seen older posts on this subject but none helped. Any help would be greatly appreciated. Log: I 18:29:11 ImgBurn Version 2.4.4.0 started! I 18:29:11 Microsoft Windows Vista Ultimate Edition (6.0, Build 6001 : Service Pack 1) I 18:29:11 Total Physical Memory: 1,038,040 KB - Available: 299,524 KB I 18:29:11 Initialising SPTI... I 18:29:11 Searching for SCSI / ATAPI devices... I 18:29:11 Found 1 DVD