boogieman

Yes, this is a genuine Acer Aspire 8920, bought from a Canadian bulk seller--brand new, with packaging and manuals, etc. What I can't understand, is I have been using these DVDs for over 1 year (from the same pack of 100). Should I upgrade my firmware? Thanks for replying. Hi Cynthia, you might be right. My wife just suggested that I try another DVD-R and it is burning. What are the odds that you will pick a defective DVD-R from a stack of brand-new ones? Thanks again.

Yes, this is a genuine Acer Aspire 8920, bought from a Canadian bulk seller--brand new, with packaging and manuals, etc. What I can't understand, is I have been using these DVDs for over 1 year (from the same pack of 100). Should I upgrade my firmware? Thanks for replying.

I have an iso created from img burn (from individual files - vob, ifo, bup files, etc). I followed instructions on internet that says to add empty AUDIO_TS folder and use imgburn->menu build feature. I failed when I had output as device. Then I decided to create output as image(.iso). So, now I'm trying to burn this .iso and I'm getting original error. Here is the log: I 12:47:57 ImgBurn Version 2.5.0.0 started! I 12:47:57 Microsoft Windows Vista Home Premium x64 Edition (6.0, Build 6002 : Service Pack 2) I 12:47:57 Total Physical Memory: 4,191,740 KB - Available: 1,686,436 KB I 12:47:57 Initialising SPTI... I 12:47:57 Searching for SCSI / ATAPI devices... I 12:47:58 Found 1 DVD-ROM and 1 BD-ROM/DVD±RW! I 12:48:28 Operation Started! I 12:48:28 Building Image Tree... I 12:48:45 Checking Directory Depth... I 12:48:45 Calculating Totals... I 12:48:45 Preparing Image... I 12:48:45 Checking Path Length... I 12:48:45 Contents: 18 Files, 2 Folders I 12:48:45 Content Type: DVD Video I 12:48:45 Data Type: MODE1/2048 I 12:48:45 File System(s): ISO9660, UDF (1.02) I 12:48:45 Volume Label: MJ30THANNIVERSARY I 12:48:45 IFO/BUP 32K Padding: Enabled I 12:48:45 Region Code: 1, 2, 3, 4, 5, 6, 7, 8 I 12:48:45 TV System: PAL I 12:48:45 Size: 4,633,229,312 bytes I 12:48:45 Sectors: 2,262,319 I 12:48:45 Image Size: 4,633,821,184 bytes I 12:48:45 Image Sectors: 2,262,608 I 12:48:47 Operation Successfully Completed! - Duration: 00:00:19 I 12:48:47 Operation Started! I 12:48:47 Source File: -==/\/[bUILD IMAGE]\/\==- I 12:48:47 Source File Sectors: 2,262,608 (MODE1/2048) I 12:48:47 Source File Size: 4,633,821,184 bytes I 12:48:47 Source File Volume Identifier: WEDDINGANNIVERSARY I 12:48:47 Source File Application Identifier: IMGBURN V2.5.0.0 - THE ULTIMATE IMAGE BURNER! I 12:48:47 Source File Implementation Identifier: ImgBurn I 12:48:47 Source File File System(s): ISO9660, UDF (1.02) I 12:48:47 Destination Device: [1:0:0] Optiarc BD ROM BC-5500A 1.B6 (G:) (ATA) I 12:48:47 Destination Media Type: DVD-R (Disc ID: TYG02) I 12:48:47 Destination Media Sectors: 2,297,888 I 12:48:47 Write Mode: DVD I 12:48:47 Write Type: DAO I 12:48:47 Write Speed: 1x I 12:48:47 Link Size: Auto I 12:48:47 Lock Volume: Yes I 12:48:47 Test Mode: No I 12:48:47 OPC: No I 12:48:47 BURN-Proof: Disabled E 12:49:01 Failed to Reserve Track! - Reason: Cannot Write Medium - Incompatible Format E 12:49:48 Operation Failed! - Duration: 00:01:01 I 12:49:48 Average Write Rate: N/A - Maximum Write Rate: N/A There was a popup error from imgburn. The contents read as: First pop-up: ============ Subject: I/O Error! Device [1:0:0] Optiarc BD ROM BC-5500A 1.B6 (G:) (ATA) ScsiStatus: 0x02 Interpretation: Reserve Track - Sectors: 2,262,608 Sense Area: 70 00 05 00 00 00 0A 00 00 00 00 30 05 00 00 00 00 Interpretation: Cannot Write Medium - Incompatible Format <button: Retry> <button:Cancel> Second pop-up ============= Subject: Failed to Reserve Track! Reason: Cannot Write Medium - Incompatible Format <button: ok> Now, I bought the DVDs from 100 pack and the last 20 remains, so this is unlikely to be the DVDs. I've been using them from the same pack for a long time now, without issues. Any ideas? Thanks in advance. Cheers for the Christmas!