Rachel

Thanks for the reply; I'll try another spindle, and if that doesn't work, I'll look into updating the firmware.

I have a technical problem which I hope someone can help me with... I have been burning a set of Verbatim DVD+Rs at 16x for awhile, without any problems until recently. Now they always have errors, even when I burn at 1x. When I burn Maxell DVD+RWs at 4x, they turn out fine. Here is the log of burning a DVD+R: I 19:59:16 ImgBurn Version 2.5.5.0 started! I 19:59:16 Microsoft Windows 7 Professional Edition (6.1, Build 7601 : Service Pack 1) I 19:59:16 Total Physical Memory: 3,668,472 KB - Available: 2,857,860 KB W 19:59:16 Drive E:\ (FAT32) does not support single files > 4 GB in size. I 19:59:16 Initialising SPTI... I 19:59:16 Searching for SCSI / ATAPI devices... I 19:59:16 -> Drive 1 - Info: ATAPI iHES208 2 8L72 (D:) (ATA) I 19:59:16 Found 1 BD-ROM/DVD±RW! I 20:04:01 Operation Started! I 20:04:01 Source File: E:\Annie's Sims Movies\DVD Files\Home Movies\Ski Cooper\Ski Cooper.iso I 20:04:01 Source File Sectors: 1,019,460 (MODE1/2048) I 20:04:02 Source File Size: 2,087,854,080 bytes I 20:04:02 Source File Volume Identifier: SKI_COOPER I 20:04:02 Source File Volume Set Identifier: 02772DACSONYSONYUNTITLED I 20:04:02 Source File Implementation Identifier: DVDArchitectStudio I 20:04:02 Source File File System(s): ISO9660, UDF (1.02) I 20:04:02 Destination Device: [3:0:0] ATAPI iHES208 2 8L72 (D:) (ATA) I 20:04:02 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 6x, 8x, 12x, 16x) I 20:04:02 Destination Media Sectors: 2,295,104 I 20:04:02 Write Mode: DVD I 20:04:02 Write Type: DAO I 20:04:02 Write Speed: 1x I 20:04:02 DVD+R Reserve Track: No I 20:04:02 Link Size: Auto I 20:04:02 Lock Volume: Yes I 20:04:02 Test Mode: No I 20:04:02 OPC: No I 20:04:02 BURN-Proof: Enabled W 20:04:02 Write Speed Miscompare! - Wanted: 1,385 KB/s (1x), Got: 8,310 KB/s (6x) I 20:04:02 Book Type Setting: DVD-ROM I 20:04:02 Advanced Settings - Force HT: No, Online HT: No, OverSpeed: No, SmartBurn: Yes I 20:04:03 Filling Buffer... (40 MB) I 20:04:05 Writing LeadIn... I 20:04:20 Writing Session 1 of 1... (1 Track, LBA: 0 - 1019459) I 20:04:20 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1019459) I 20:08:31 Synchronising Cache... I 20:08:32 Closing Track... I 20:08:35 Finalising Disc... I 20:08:46 Exporting Graph Data... I 20:08:46 Graph Data File: C:\Users\Rachel\AppData\Roaming\ImgBurn\Graph Data Files\ATAPI_iHES208_2_8L72_FRIDAY-SEPTEMBER-09-2011_8-04_PM_MCC-004-00_1x.ibg I 20:08:46 Export Successfully Completed! I 20:08:46 Operation Successfully Completed! - Duration: 00:04:44 I 20:08:46 Average Write Rate: 8,155 KB/s (5.9x) - Maximum Write Rate: 8,382 KB/s (6.1x) I 20:08:46 Cycling Tray before Verify... W 20:08:55 Waiting for device to become ready... I 20:09:09 Device Ready! I 20:09:10 Operation Started! I 20:09:10 Source Device: [3:0:0] ATAPI iHES208 2 8L72 (D:) (ATA) I 20:09:10 Source Media Type: DVD+R (Book Type: DVD-ROM) (Disc ID: MCC-004-00) (Speeds: 6x, 8x, 12x, 16x) I 20:09:10 Image File: E:\Annie's Sims Movies\DVD Files\Home Movies\Ski Cooper\Ski Cooper.iso I 20:09:10 Image File Sectors: 1,019,460 (MODE1/2048) I 20:09:10 Image File Size: 2,087,854,080 bytes I 20:09:10 Image File Volume Identifier: SKI_COOPER I 20:09:10 Image File Volume Set Identifier: 02772DACSONYSONYUNTITLED I 20:09:10 Image File Implementation Identifier: DVDArchitectStudio I 20:09:10 Image File File System(s): ISO9660, UDF (1.02) I 20:09:10 Read Speed (Data/Audio): MAX / MAX I 20:09:10 Verifying Session 1 of 1... (1 Track, LBA: 0 - 1019459) I 20:09:10 Verifying Track 1 of 1... (MODE1/2048, LBA: 0 - 1019459) W 20:10:12 Failed to Read Sector 152881 - Reason: L-EC Uncorrectable Error W 20:10:12 Sector 152881 maps to File: \VIDEO_TS\VTS_01_1.VOB W 20:12:46 Failed to Read Sector 152881 - Reason: L-EC Uncorrectable Error W 20:12:46 Sector 152881 maps to File: \VIDEO_TS\VTS_01_1.VOB W 20:14:54 Failed to Read Sector 290144 - Reason: L-EC Uncorrectable Error W 20:14:54 Sector 290144 maps to File: \VIDEO_TS\VTS_01_1.VOB W 20:16:26 Retrying (1)... W 20:16:33 Retry Failed - Reason: L-EC Uncorrectable Error W 20:16:38 Failed to Read Sector 290144 - Reason: L-EC Uncorrectable Error W 20:16:38 Sector 290144 maps to File: \VIDEO_TS\VTS_01_1.VOB W 20:16:45 Failed to Read Sector 290145 - Reason: L-EC Uncorrectable Error W 20:16:45 Sector 290145 maps to File: \VIDEO_TS\VTS_01_1.VOB W 20:20:39 Failed to Read Sector 290145 - Reason: L-EC Uncorrectable Error W 20:20:39 Sector 290145 maps to File: \VIDEO_TS\VTS_01_1.VOB I 20:20:45 Abort Request Acknowledged W 20:20:46 Failed to Read Sector 290146 - Reason: L-EC Uncorrectable Error W 20:20:46 Sector 290146 maps to File: \VIDEO_TS\VTS_01_1.VOB E 20:20:46 Failed to Read Sector 290146 - Reason: L-EC Uncorrectable Error E 20:20:46 Sector 290146 maps to File: \VIDEO_TS\VTS_01_1.VOB E 20:20:46 Failed to Verify Sectors! I 20:20:46 Exporting Graph Data... I 20:20:46 Graph Data File: C:\Users\Rachel\AppData\Roaming\ImgBurn\Graph Data Files\ATAPI_iHES208_2_8L72_FRIDAY-SEPTEMBER-09-2011_8-04_PM_MCC-004-00_1x.ibg I 20:20:46 Export Successfully Completed! E 20:20:46 Operation Aborted! - Duration: 00:11:36 I 20:20:46 Average Verify Rate: 834 KB/s (0.6x) - Maximum Verify Rate: 10,453 KB/s (7.5x) I'd like to be able to use my DVD+Rs; any help is appreciated.